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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 7,541 reviews
  • Rated 5 out of 5 stars

    button mapping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good back up mouse and great button mapping. pairs great with g hub

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the thoughtful review! We’re glad to hear our product is delivering the quality and convenience you were looking for. Your feedback helps us keep improving, and we’re grateful for your trust in Logitech. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    This mouse is one of the best I've ever used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used a lot of mice in my time, but this is easily one of the best. Smooth movement, good weight feels nice in your hands, and plenty of buttons to assign macros, or game commands to. Good software that is easy to use, and doesn't take over your PC is a bonus. Fantastic mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome, as is the wireless counterpart!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. Super easy to use. Also very easy to customize using the Logitech g hub. The thumb shelf is awesome; very comfortable. I am a woman gamer and this mouse is small enough that I can make it work, unlike most gaming mice. My boyfriend uses the same mouse and another one of my male gamer friends has the same mouse too. We all love it. Recently I also bought the wireless version of the same mouse because I travel and was tired of unthreading this one from my home office desk. If you're just going to have one mouse, I would go for the wireless version of this mouse. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Ive owned this mouse for about 7 years and just had to replace it. It last a long time and preforms great!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's great to hear your G502 HERO lasted for 7 years and performed so well! We appreciate you sharing your experience and are glad to know our products can provide such long-lasting performance Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gaming mouse money can buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been by far the best and most reliable gaming mouse you can buy especially in this price range. Very highly recommended.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the amazing feedback! 🎮 The G502 HERO is clearly living up to its legendary reputation—precision, durability, and killer value all rolled into one. We're pumped to know it's your go-to gaming weapon. Game on! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Really Good Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best overall mouse that I've used. The additional buttons off to the left of left click are such a welcoming addition, and the added in option to make the wheel click or scroll infinitely was also good. The option to change the weight of the mouse was awesome as well, though I mainly used it without any weights. RGB is unfortunately only on the logo. Kinda frosty lookin. Overall great mouse and stands really well on its own, a mouse that I would recommend especially if someone needs a good mouse and have little to no direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and solid over the minor revisions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price. I still have an original G502 that works, but the cord was kinked and fraying a bit. Also the metal of the scroll wheel had spotty rust spots building up on it. Picked up a new one because to see what maybe changed. Feels nearly identical and and works with either the old Logitech Gaming Software or G HUB. The only major difference I can notice is the USB cord is thinner and lighter. The braiding on it seems better too. A nice improvement. The scroll wheel coating seems better. However, I wish it had the rubberized coating on the scroll wheel like the wireless version though. I have an average sized hand and am a palm grip. The tip of my thumb reaches the "sniper" button enough to easily tap with my grip. I use that button primarily for push to talk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Ergonomincs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this gaming mouse for my a family member. It is the perfect for small hands. Great ergonomics as it allows the user to move fast and accurate to perform the desired tasks for video games as well as for school assignments.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    100% Perfect.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than satisfied with the purchase, it works for me.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your support and are happy to hear the product is serving you well. Your feedback helps us improve every step of the way. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse for my daughter to use with her corsair k70 RGB MK.2 low profile keyboard. She loves it! It's very comfortable and super sensitive, and I love the fact that you can add different weight to it. Would def buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Greta little mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for gaming. This is to replace an earlier one that was lost. Works quite well.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re really grateful for your thoughtful review. It’s wonderful to know that our product is delivering the performance and ease of use you were hoping for. Hearing from satisfied users like you keeps us motivated. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried out gaming mouse's and this one is by far my favorite. Mainly because of its size and all the extra buttons. My hands are kinda big so it fits perfectly and comfortably. Also like the fact that it has weights you can add for more control.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Great mouse at a great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 is an excellent mouse for pc gaming and regular day to day use. The weights included can help fine tune how heavy or light you want the mouse to be. The RGB lighting adds customization when linked with logitechs g hub software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it. Ease of use, size, color, and price was not too bad.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We're thrilled to hear your son loves the G502 HERO! It's always rewarding to know our products are making a positive impact on gamers' experiences.

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Best gaming mouse in the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Logitech G mouse, the mouse with the weights is much more stable to control! The color sync is a plus for me, because I have a Logitech G910 keyboard and having both synced is a beautiful sight haha. Overall a 5-star mouse for sureee

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Near perfect mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse with decent build quality. Only reason I don't give it five stars is because the dpi buttons are very sensitive, and I end up accidently hitting them in certain situatuons, but it's a very minor problem.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your thoughtful feedback! We truly appreciate your positive comments on the mouse’s performance and build quality, and we value your input about the DPI buttons—it helps us improve further. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great you could adjust the weight of the mouse, multiple buttons use for different reasons, useable for both game and work.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a wonderful time with this mouse while gaming. It has a good feel and gives me more control while playing shootets.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the awesome review! 🎮 We're thrilled the G502 HERO SE is leveling up your gaming experience with its great feel and precision control—especially in those intense shooter moments. Here's to more wins and smooth gameplay ahead! 🖱️🔥 Logitech

  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Black. Once I got it all figured out I was off and running with my games that I play and I would say I wonder why I had never bought this mouse before. Very easy to use, comfortable in the hand and the buttons are in just the right place to operate the mouse. Has a scroll lock for scrolling line by line or full spin. The RGB on this mouse works the best of any I have had and has the lights on it to show you just what it is in. Awesome mouse thank you would not have had an other if I knew about this one.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Logitech is GOATED and you Know it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get wireless! I was debating on getting a wireless controller but gave the wire a go and don't regret it! Better response time than wireless AND you don't need batteries. The ergonomics are great and the light schemes it has are pretty neat. Not a bad price, especially considering Logitech mice are the industry standard!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear such an enthusiastic endorsement of the G502 HERO! Your insights into the benefits of a wired connection and the mouse's overall performance are spot on. Thank you for sharing your passion for Logitech products!