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Customer reviews

Rating 4.7 out of 5 stars with 7543 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 7,543 reviews
  • Rated 5 out of 5 stars

    Great mouse, half the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse for half the price of similar quality and features. I have bought multiple for myself and even one for a friend. I eventually wear out the scroll wheel due to a particular game I play, but at the price they can be replaced easily enough. Buying a more expensive G500 series mouse will not give a better scroll wheel sadly or I'd consider the G502 X

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! It’s great to hear the mouse delivers top-tier performance and value, making it a go-to choice for you and even worthy of gifting. We appreciate your insight on the scroll wheel too—sounds like it’s getting plenty of action! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Have been using a G502 for many years.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your support and are thrilled to hear the product is delivering as promised. Thanks for being a valued Logitech user. Logitech

  • Rated 5 out of 5 stars

    After my 2nd Deathadder died I purchased this...

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    and honestly I've had way better experiences with the G502. ergonomically it work really well for MOBAS and FPS. The accuracy and tracking is just as good if not better than the Deathadder. The adjustable weights are a nice touch. I've been using this a lot for about 5 months now and it's still as good as new as to be expected (I mainly play MOBAS like League of Legens, and a few shooters like COD, Counterstrike, ARMA, and PUBG). The logitech software is easy to use and it's nice that it uses the same interface as my G920. Overall I feel like I found my new favorite mouse, I've used various Razer, Corsair, and Logitech mice over the years and this one is the best for me so far.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good click

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It clicks and moves very nice, feels smooth and crisp, recommend if you like a heavy mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive feedback on the G502 HERO! We're glad to hear you're enjoying the smooth, crisp clicks and the satisfying feel of a heavier mouse. This is valuable input for us. Logitech

  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Honest Consumer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the lighting display on the mouse. Different configs make this a versatile tool for gaming, surfing or work. Weighted feel, good quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this mouse since 2016, when I have to replace it, I get another one. Works well with most grips, good macro customization, without overdoing it like MOBA mice. Frictionless scroll wheel capability is always a fun experience. Smooth coating on the bottom usually wears off before the 2 year mark - alongside heavy use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      You've got a solid pick with the Logitech G502 HERO. It's versatile, customizable, and performs well. The bottom coating's durability could be better.

  • Rated 5 out of 5 stars

    best mouse to this day

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best mouse I've owed to this day, I love all the buttons and the scroll wheel

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent size and weight. Great responsiveness with very good software.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the fantastic review! We're glad the G502 HERO is proving to be a well-balanced powerhouse—with its comfortable size, responsive performance, and solid software. Here’s to precision gaming and gear that truly delivers! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had a couple of these mice and i love everything about it, the way it feels in your hand the smooth movements and not to mention you can add and distribute weights.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Wireless

    Rated 5 out of 5 stars

    Good Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price I got it for. I would've liked to get the wireless one but the wire isn't a big deal

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse. Comes with weights so you can really customize the feel. A good amount of extra buttons as well so you can really customize the layout for all kinds of games.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great Value, good quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent quite a while checking out every mouse that was available in-store... but I kept coming back to this one because of the price. There is a wireless version that was significantly more expensive. For me, wireless isn't enough to justify the price increase. I am biased towards wired mice though (at least until the premium on wireless tech comes down). Being able to add up to 18 grams of extra weight (3.6 gram increments) is a nice bonus as I prefer a slightly heavier mouse so the cable moving around isn't heavy enough to move the mouse when my hand comes off it. The ergonomics are OK. There was a different Logitech mouse that I had my eye on because it also had a pinky rest, but the increased price wasn't worth it. I generally like this style of mouse wheel that free spins for work and general PC use, but it's taking some getting used to in games. Biggest complaint is the Logitech software used to control the mouse settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Mouse for Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing my laptop, I wanted a Gaming style mouse that wasn’t too expensive but also not too cheap. I actually like this mouse a lot more than my Razer I use with my desktop. It feels really good. Good build quality, lighting is good, and I like how it has multiple DPI settings. It also comes with weights to change out incase you want something that’s a little lighter or heavier. For its price, it truly is a good quality mouse. I wasn’t expecting much, but it blew my expectations out of the water. 10/10

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's fantastic to hear you're enjoying your G502 HERO so much! We're thrilled that it's exceeding your expectations, especially coming from a Razer user. It's always our goal to deliver high-quality products with great build quality, customizable features like DPI and weights, and of course, vibrant RGB lighting, all at a price point that offers excellent value. We really appreciate your perfect 10/10 rating! It sounds like the G502 HERO is a perfect fit for your gaming needs. Thanks for sharing your positive experience! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent Gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently switched from playing on a controller ( because Xbox controllers keep breaking on me) on an Xbox to mouse and keyboard on a Pc and this mouse is excellent. It fits my hand comfortably its light weight (I don't use the provided weights) and it performs flawlessly, the thing glides like butter. I highly reccomend this to any gamer who is going from controller to mouse and keyboard im glad I've transitioned and the ability to set the settings on the mouse via the Logitech G hub is very helpful. You can even download pre made key binds on the software that other people have already made for you for specific games and other types of uses. which is very helpful.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless

    Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. I dont really enjoy the wireless ones just not a fan. This one I just plug and play. I'm nit a hard core gamer but its great for the games I play also I like the weights that you can pit in or remove if you like.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's awesome to know that you appreciate the simplicity of the wired connection – no fuss, just plug and play. And we're glad the customizable weight system helps you find the perfect balance and feel for your gaming style. Logitech

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! My son bought this for his gaming computer and has been happy with it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for letting us know how things are going. We’re happy the product is performing as expected. Your support means everything. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the g502 forever and wouldn't change it for anything

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the feedback on the G502 HERO gaming mouse. We're thrilled to hear that it's been your trusted choice for so long and that you love its performance. Your loyalty and positive comments are a fantastic endorsement. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review of wired, eady to use/install mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wired mouse; it is exactly what I needed & BestBuyStaff very helpful 2 me.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your kind words! 🎮 We're glad the G502 HERO delivered exactly what you needed—easy setup, reliable performance, and support you can count on. Here's to smooth clicks and great gaming ahead! Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Good gaming mouse, great work mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly sized for an average size hand, the rgb is easily shut off and the unlocked scroll wheel is a god send when you’re reading through documentation for work. Easily recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    GREAT QUALITY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, super comfortable. Great performance. My only issue is the button on the right hand side rides too far up and is difficult to hit with your thumb

    I would recommend this to a friend