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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 7,542 reviews
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great Weight, big hand friendly mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're right handed and either prefer to have your right hand do alot in gaming or if productivity is your thing, this is your mouse. It has some more weight compared to others and you can even add more weight. I prefer the weight as it allows for more precise movements. Ghub software is easy. I have several different profiles set up and as someone who still prefers a controller for games, when I need to use a Keyboard and mouse, this makes it easy. I gave it 4 stars only because my first one lasted around a year before the left mouse button started to not register. It's a low cost mouse, especially on sale, so I honestly don't mind. It's one of the reasons I have avoided wireless, due to cost. Go to the store, feel the mouse and if it fits your hands well, you'll be very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality mouse to use for gaming! It's the perfect size and the ergonomic shape fits perfectly and is a great purchase compared to it's wireless counterparty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderfully customizable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. been using it about a month now. Only thing i don't love is the auto change when you open a game but overall the buttons and customization is wonderful

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO! We're glad you're enjoying the mouse and finding the buttons and customization options to be wonderful. Regarding the automatic profile switching, you can customize this behavior within the Logitech G HUB software. You can adjust the profiles, their triggers, and even disable automatic switching if you prefer. We encourage you to explore the G HUB software's settings to find the perfect configuration for your gaming needs. We appreciate your feedback and hope you continue to enjoy the performance of the G502 HERO! Logitech

  • Rated 5 out of 5 stars

    Worth the buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first made the decision to buy a “gaming” mouse I had already become tired of switching out batteries. So I decided to go with this beast. No lag, no batteries and multiple buttons great for quick switches during work or gaming. The mouse has two setting that will allow the mouse to spin freely or lock in place more like a traditional mouse which makes the the task of scrolling down a page simple and effortless. Overall, moving from a traditional mouse to this gaming piece made all the games I played, even more enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Logitech Mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my friend as a birthday gift and he is going crazy with the mouse the thing that I like is you can adjust the weight according to your own feel.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience! We're delighted to hear that your friend is enjoying the Logitech G502 HERO Wired Optical Gaming Mouse. It's great to know that the adjustable weight feature is a hit with you as well. We designed this mouse to offer a customizable and comfortable gaming experience, and it's wonderful to see it being appreciated. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of reviews on this mouse and wasn't sure if it would live up to the hype. It does. The programmable keys have worked flawlessly and Logitech keeps their G-Hub software up to date. The size fits perfectly for larger hands and is great if you like heavier mice. If you are doing professional fps gaming, you may want something lighter, but I love this mouse. The only downside is the wire, but that's just a personal preference issue. I knew it was wired when purchased, but I would go with the wireless version if purchasing again. However, if wires are no problem for you, this would be a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 5 out of 5 stars

    Great bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, responsive, and easy to personalize the features. The parts that light up look great too. If you want a solid mouse without busting your bank, this is it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for shooter games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this due to the amazing reputation of logitech and their g502s. Responsive, usual DPI on board controls. Love the fact that you can adjust the weight of this thing to your liking.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Super comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable to play, I've been playing a lot of shooting games and another great variety, incredible sliding, even very good for doing homework and for my work, I loved it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Logitech G502 HERO! We're thrilled to hear that you're enjoying the mouse for both gaming and everyday tasks. Logitech

  • Rated 5 out of 5 stars

    Gaming comfort and smooth function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming mouse brands are difficult to review. It's really about your comfort and the need of the games your playing. I'm a large dude at 6ft 4in and have large hands with long fingers. This mouse comfortably fits my hand and has the button configurations that make playing WoW for any length of time very easy. It had different interchangeable sized components as well. This allows users with hand sizes that are smaller to enjoy the product as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Rgb lighting

    Rated 5 out of 5 stars

    Cost Effective Gaming Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you could really want in a mouse at a much more reasonable Pricepoint than Razer, plus better RGB coordination software at this point.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing exactly what we were looking for at a reaspnable price

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great feedback on the G502! It’s awesome to hear it hit the mark for performance and value—sounds like a win all around. Logitech

  • Rated 5 out of 5 stars

    Recomend it a lot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I've ever owned, some info: Background: I've used/owned a g305 and g203 lightsync in the past/present Pros: -feels very premium -scroll wheel is goated af -aim button useful for more than just gaming(when I sign documents or write notes i use it) -cable feels durable -good price imo Cons: -i guess weight, as 120ish grams seems a bit much, but in reality after a bit you get used to it. I got around this by just turning up the dpi. Conclusion: i like it alot, easily favorite of the ones I've owned, hope they come out with different color ways for this haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent button response time, no lag and exactly what I was looking for in a gaming mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear the G502 HERO Wired Optical Gaming Mouse is exactly what you wanted! It's fantastic to know you're experiencing excellent button response and no lag, giving you the gaming performance you were looking for. Thanks for the awesome feedback! Logitech

  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Heavy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard, added weights let you adjust to your preference. Feels right in your hand and fantastic price. Definitely buy if you're looking for a budget mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Niceeeeee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gaming mouse specially for the price. Totally happy with this purchase. The weighs are such a nice addition to this mouse gives a great feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for big right-handed people

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this mouse to replace my gifted BMW mouse. This mouse is amazing! It glides smoothly and very accurate. I'm not a hardcode gamer but this mouse has tons of functionality that I won't be able to use. The wheels feels heavy and metallic-y (I think it's metal actually) and the buttons click is instant and feels great. Tactile feedback on any button feels great. I wish it had more lighting spots... It's just the G letter that lights up. Still pretty cool! Also I have big hands and this mouse feels great in my right hand... Oh yes this is right hand only mouse just FYI.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm gonna make this one short: Pros: - Great sounding clicks, feels amazing! - Feels very comfortable - Looks awesome - Has 6 extra buttons (counting the DPI switch) - Did I mention how awesome it looks? - 6 removable weights Cons: - Packaging didn't feel amazing And that's really it. Can't find anything wrong with is. It's perfect, especially for my purposes of Doom, some other FPS games, and Geometry Dash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You must use this mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between working on very detail-oriented design work and playing games, I have become very picky over time about wired vs wireless mice. One little second that a wireless mouse loses connection can create more work for me so first, I have. To have a wired mouse. Then we get this baby. This is my second time purchasing this exact Ouse because my old one got passed down to my kid, and I bought my husband one too. Qdd/relive weights until you have that perfect movement. Being able to change dpi with one mouse click is worth more than I can say.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse with fully programmable buttons, great design that feels good in your hand and customizable lights, weights, and dpi. Great for the price.

    I would recommend this to a friend