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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 7,542 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Solid Work + Play Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! After a year, my Corsair K65 is starting to fail (double click of death). I needed something I could use for both work and gaming. Sysadmin by day, zombie hunter by night... Although there are a lot of buttons, nothing gets in the way of everyday or gaming use. Overall, this fit the bill and turned out to be extremely comfortable. Good price point. Very happy with the ergonomics as well as the weights that come along with it to get you exactly where you need to be. This gets 5/5 stars from me, I would not hesitate to buy this again.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    The best gaming mouse for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best mouse at its price point. Easy to control and customize dpi. The G hub software for the mouse is simple with very in depth customization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need I Say Anything

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the best mouse ever made the ergos the design everything perfect

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Totally thrilled to hear you think the G502 HERO is the "best mouse ever made"! We're ecstatic that you're loving everything about it, from the ergonomics to the design. Sounds like a perfect match! Logitech

  • Rated 5 out of 5 stars

    Logitech mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect mouse to use if playing a game with multiple buttons presses

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Fantastic to know the Logitech G502 HERO Wired is hitting the mark for your gaming! Your assessment that it's ideal for titles demanding multiple button inputs truly highlights its design strengths. Glad it enhances your play! Logitech

  • Pros mentioned:
    Weight
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Mine was faulty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one that the software didn’t recognize and the right click was not clicking. I have owned one of these before and it is a great mouse. Heavy. But a good mouse to get started on. I understand that lemons happen so that hasn’t tainted my thoughts on this mouse. Trust me. Get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G502 Wired Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. Had a razer and it started crapping out on me. I wanted to go with the G502 Wireless but I always leave my mouse plugged in so I didn’t want to spend the extra $100 for wireless. To my knowledge this mouse is the exact same as the wireless and it’s awesome. 5 buttons on the side allows for tons of hot keys, plus the wheel has a switch for free or locked which is awesome. And Logitech has some awesome software to program the mouse to your liking. Will definitely continue buying Logitech’s accessories. They are the best in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for small and large hands

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse works perfectly as intended. Both myself and my boyfriend use this mouse, but neither of us are competitive gamers. He uses it to play Final Fantasy XIV and I use it for other games on the laptop. It's small enough to fit in his hands where he can reach all of the buttons and still have control, yet large enough that my hands don't fully eclipse it and I can still palm it. It comes with small weights that don't really affect it enough for me to tell, but I'm not a good judge of weight.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse and very responsive. I really like the weights you can put into the mouse. 11 buttons makes this mouse awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    G502 Hero Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits in hand well has weights to add for different feels has rgb colors great reactive mouse for gaming highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse to replace an old G500

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a short-term replacement for my G500 and this was the closest to it I could find. I have used it exclusively from the day I purchased it. I have fixed my G500 but have chosen to stay with the G502 as the mouse pad I have never really played well with the laser. I don't think I will ever give up my G500 and now the G502. I have wasted $500 plus on other mice that never really work well or just don't last that long. The weight placement can be tweaked for the right feel, foot, or head weight and how heavy it is.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good weight, balance, and overall feel for a person with larger hands.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Top quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would absolutely recommend this mouse to anyone. It was the second mouse I purchased and fell in love with it over the first few days. The weight and feel is great and with the extra weights you can tune it to your personal preference. All the extra buttons are a huge +

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Recommended!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software can be a bit tricky to figure out, but the mouse is a dream once you understand it. The catch or release scroll is an awesome design!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect for gaming.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has everything you want for gaming. A button to make your mouse wheel move freely or move in notches. A DPI button. Weights to add for your preference. I like a heavy mouse so I added them all to it. I haven't tried removing to see what it would do to my gaming. You won't be disappointed here with this mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mouse functions as its supposed to, the only problem is I have a large hand and standard sized mice just feel too small to me. Otherwise an excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse with great customization. RGB is nice as well as the weights. Only thing is that it is a fat mouse so more towards the larger hands.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse feels great in the hand, and the optional weights, which I'm not using, allow you to make it feel right for you. The customizable RGB lighting is a nice bonus

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying the feel and customization options of the Logitech G502 HERO Wired Optical Gaming Mouse! Thank you for your positive feedback.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    G502 Hero

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse for my use at work and my gaming entertainment, highly recommended, you will not regret your purchase.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your enthusiastic recommendation of the G502 HERO! We're thrilled to hear it's serving you well for both work and gaming. It's fantastic that you're finding it excellent and highly recommend it to others. We appreciate you sharing your confidence that others won't regret their purchase! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mouse for my wife and she has loved it so far. Fits in her smaller hands great and she likes the adjustable weight and sensitivity.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Logitech - G502 HERO! We're delighted to hear that you are enjoying its comfortable fit, customizable weight, and adjustable sensitivity. We hope you continue to enjoy many hours of comfortable and precise gaming with it. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Fanciest mouse I've ever owned! XD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of the mouse but it is VERY sensitive. So many profiles to choose from and it includes weights! Very fancy! Only issue is the profile option button is very close to the right click and I sometimes change the profile by mistake. Other than that little issue Its a great mouse!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your kind words about the G502’s feel and customization options. It’s great to hear you’re enjoying the mouse! We understand the profile button placement can be tricky. Thank you for your feedback.