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Customer reviews

Rating 4.7 out of 5 stars with 7548 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 7,548 reviews
  • Pros mentioned:
    Rgb lighting
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse with great customization. RGB is nice as well as the weights. Only thing is that it is a fat mouse so more towards the larger hands.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse feels great in the hand, and the optional weights, which I'm not using, allow you to make it feel right for you. The customizable RGB lighting is a nice bonus

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying the feel and customization options of the Logitech G502 HERO Wired Optical Gaming Mouse! Thank you for your positive feedback.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mouse for my wife and she has loved it so far. Fits in her smaller hands great and she likes the adjustable weight and sensitivity.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Logitech - G502 HERO! We're delighted to hear that you are enjoying its comfortable fit, customizable weight, and adjustable sensitivity. We hope you continue to enjoy many hours of comfortable and precise gaming with it. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Fanciest mouse I've ever owned! XD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of the mouse but it is VERY sensitive. So many profiles to choose from and it includes weights! Very fancy! Only issue is the profile option button is very close to the right click and I sometimes change the profile by mistake. Other than that little issue Its a great mouse!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your kind words about the G502’s feel and customization options. It’s great to hear you’re enjoying the mouse! We understand the profile button placement can be tricky. Thank you for your feedback.

  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    A must

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can not go wrong , it has every feature you will ever need (corded) price is right , comfortable and responsive .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    G502 Hero

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse for my use at work and my gaming entertainment, highly recommended, you will not regret your purchase.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your enthusiastic recommendation of the G502 HERO! We're thrilled to hear it's serving you well for both work and gaming. It's fantastic that you're finding it excellent and highly recommend it to others. We appreciate you sharing your confidence that others won't regret their purchase! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    One of the best mouses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is definitely very comfortable to use. It responds very quickly and the scroll with infinite scroll option is super handy. Looking to get a second one for traveling

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine, onboard media controls usually won't work without using G Hub, other than that, it's built for large hands so beware if you have small hands.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback! We understand that G HUB is required for full functionality of the onboard media controls. We're always looking for ways to improve the user experience. We appreciate you sharing your experience with the G502 HERO. Logitech

  • Rated 4 out of 5 stars

    Good multi function mouse, needs better layout

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first gaming mouse and I really enjoy it, I just wish the button layout was adjustable or was just a better layout. DPI up and down are perfect, the the DPI reset button where it is does me no good as I'm not changing it enough for it to be in such a critical space that I could key bind other things to make it more useful. I love that the mouse wheel locks and unlocks, makes scrolling a breeze, I also like that the wheel moves left and right, it makes this mouse more than for just gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice ergonomic mouse,that has a single fault that I am sure is a feature. The scroll wheel is very stiff! That is great in a game but very annoying in normal use! I fact it is so stiff that in all-day use it can make the tip of your finger a little sore! Over all this is a great mouse with great features at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this mouse the lighting is perfect. Great quality, logitech hub is super customizable. Happy with my purchase. Would recommend 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Logitech mouse died after 9 years finally, so I replaced it with this one. Works great! It is comfortable, has just enough buttons, and no trouble so far.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High DPI and acceleration for a great price. Plug n play. RBG works well with Logitech software for light effects.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to change the colors, programmable buttons, and DPI using the logitech software, mouse also feels good On the hands after long sessions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For it’s price it is very good it glide very well and never mistracks. The software for it is great allowing you to easily remap buttons and set up macros

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech - G502 HERO! We're glad you're enjoying its smooth gliding, accurate tracking, and the versatility offered by the G HUB software. We appreciate your feedback. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Smooth and quick response to movement.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We're glad to hear that our G502 Wired Optical Gaming Mouse is meeting your expectations and performing so well. Logitech

  • Rated 4 out of 5 stars

    Great mouse best buy wouldnt give me my free nitro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse would reccomend to medium and semi large hands has a good midsized arch

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the thoughtful recommendation! We're glad the G502 HERO’s design and arch are working well for you. It’s built for comfort and precision, especially for those longer gaming sessions. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Product Review: Logitech G502 HERO Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a dedicated gamer and someone who spends long hours at the computer, finding the right mouse is crucial. After extensively testing various options, I can confidently say that the Logitech G502 HERO Gaming Mouse stands out as a top-tier choice in the market.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 HERO is a popular gaming mouse with a high-performance sensor, customizable buttons, adjustable weights, and long battery life. It's a great choice for gamers looking for a feature-rich wired mouse. Consider its size and weight if you have small hands.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    high quality, cool features, works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    theres not a lot to say about a mouse? this one is a nice mouse and it has some neat features, like the ability to change the sensitivity of the mouse on the fly, a "sniping" button that drastically slows down your sensitivity and stabilizes your view for those long distance shots that require SUPER steady hands, as well as having a couple extra buttons to map too, which is always handy. Also you can balance the weight to your preference with little weights you can add or remove in key places to make it feel perfect for you? I use it for gaming and love it! I would totally recommend this!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    worth the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good mouse. it is nice and heavy and comfortable to use. it has satisfied me for a mouse at this price. i am happy with my purchase.

    I would recommend this to a friend