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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 7,542 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect mouse (In my opinion)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is overall the best gaming mouse I have ever used. I play a lot of MOBA games, and this mouse feels very comfortable even after hours of usage. The click noise is much more quiet compare to the other mice I have used in the past (Mostly Corsair m65, m95, and Scimitar) I have a Razer mouse (LOD is way too high). Logitech software is very light weight, straight forward and easy to navigate through. Price is perfect when you catch it going on sale. 0 Compaints from me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great mouse for any use-case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will always come back to this mouse. love every part of it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your loyalty to the Logitech G502 HERO speaks volumes! It's fantastic to learn it's your absolute favorite mouse. We appreciate you sharing your enthusiasm and for being such a dedicated Logitech fan! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse for Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ability to be able to switch dpi on the mouse and it is very lightweight and can have weight added to it as well to your liking.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very good mouse!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great. Perfect for me because I fancy a more heavy mouse. The extra buttons are perfect for apps like photoshop.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good gaming mouse for the price. Comes with adjustable weights and the ability to customize the buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Logitech mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price , comes with weights as well to help customize

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your fantastic review! We're thrilled to hear you're enjoying your G502 HERO Wired Optical Gaming Mouse. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great mouse!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it! works well and have not had any issues with it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Awesome! We're absolutely thrilled to hear you're loving your Logitech G502 and that it's been performing flawlessly for you. It's always great to know our gear is hitting the mark and just doing its job perfectly. Enjoy! Logitech

  • Rated 5 out of 5 stars

    Great Mouse at a Great Price.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second G502 that I have owned. My old one I broke when trying to clean under the left mouse click I accidently snapped the plastic. That was my fault and I wouldn't say that this mouse is cheaply made. Before buying this mouse for the second time I got the wireless version but for some reason had problems with connectivity and latency. So I went with the wired version. This mouse comes with a very long cord that when used with a mouse bungee allows this to feel basically like the wireless version. I find all the buttons on this mouse to be useful besides the dpi switcher, I would like that to be another programmable button. Either way this mouse is a great and has a great price point.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your detailed review of the G502 HERO Wired mouse! Your insights into the product's strengths, such as its performance and customization options, are valuable to other potential buyers. Thank you for sharing your experience!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Logitech is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing so far, love it always, Logitech is amazing!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's wonderful to hear! We're thrilled you're loving your Logitech G502 HERO Wired Optical Gaming Mouse and that your experience with Logitech continues to be amazing. Thanks for the fantastic feedback! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    A Must

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing value. I love the scroll wheel and the comfort. It is a must buy especially if it is on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Close to perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well known as a phenomenon mouse for all applications Its comfortable in the hand and has 5 extra buttons for macros in game. I have had issues getting controls to map properly unless i set profiles in the logitec app.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! Thanks for the detailed feedback on the Logitech G502 HERO! It's valuable to hear that you find it comfortable and versatile for various applications. Understanding the macro button mapping experience with Logitech software is helpful too.

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Logitech mouse g502

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good super high quality the buttons are so good and the DPI range is perfect, the RGB lights and very high quality and nice

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Diane, and thank you for this great review of the G502 Hero mouse! I personally use this mouse as a backup, and I've never had any issues with it, so it's good to hear you've been enjoyint it! If you have any issues in the future, feel free to visit our support site for direct assistance, troubleshooting tips and tricks, as well as warranty information. Thank you for choosing Logitech!

  • Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse!! Looks good, feels good, and was very reasonably priced. I’m very happy with this purchase!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled you're enjoying the G502 HERO! It's fantastic that it looks good, feels good, and was very reasonably priced. We're very happy you're happy with this purchase! Logitech

  • Rated 5 out of 5 stars

    My hero!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the g502 so much that I upgraded from my first g502 to the latest model. The hero. No huge difference from the two aside from a much higher dpi as well as new looks. The only reason I upgraded was because my previous g502 stopped working after two years. 3 weeks after purchasing the wireless g502 was released. I stayed with this one seeing as it was 59 at the time vs 149 for the wireless. In summary, comfort in hand is amazing. USB wire is sturdy. 11 customizable keys on the mouse. I would recommend to anyone. Any questions I’ll answer on twitch.tv/twizted_gmr

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice mouse. Exactly what I needed for the games I play. Nice and comfortable.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear the G502 HERO is exactly what you needed for your games and that you find it nice and comfortable! Thanks for the positive feedback! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid mouse even after all this time. Very responsive and feels good.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so glad to hear you're still enjoying your G502 HERO! It's fantastic to know it's holding up so well and that you appreciate its responsiveness and feel. Thanks for being a part of the Logitech G family! Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for the price, the comfort and the additional weights to bring it to what is needed for gaming. Nicely done Logitech.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute QUALITY. I was looking for a versatile mouse with more than 2 buttons but not as many as 12. This mouse exceeded all expectations

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good not just for gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not using this for gaming, as I no longer game. I do want a very durable mouse, and this seems to fit the bill. I also like that you can customize the weight on it. I currently have 2 weights on. It feels sturdy and precise. I also found myself liking the infinite scrolling wheel and using it often, even in non-gaming application.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best, the best, the best, the best ,the best, the best

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your enthusiastic feedback on the G502 HERO! We're delighted to see such a positive reaction and appreciate you taking the time to share your experience. This kind of feedback helps us continue to deliver products that gamers love. Logitech