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Customer reviews

Rating 4.7 out of 5 stars with 7547 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 7,547 reviews
  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Solid Mouse

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've played around with a few different mouses, this one is one of the better ones that I've had. So I can definitely recommend it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 HERO is a popular choice for gamers and productivity users alike. It's known for its ergonomic design, customizable buttons, and high-performance sensor.

  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how this fits my hand and the additional functions it has.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Hearing that our product is serving you well is incredibly rewarding. Your feedback helps us grow and improve. Thanks for being a valued member of the Logitech family. Logitech

  • Rated 5 out of 5 stars

    Logitech mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of the moose and various customization options.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks so much for the great feedback on your Logitech G502 HERO mouse! We're thrilled to hear you love its feel and the various customization options it offers. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Logitech Hero Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, tried the wireless version, had some delay latency. Went with wired version, very happy with it. Added weight allows you to have mouse weight at your personal preference. Great value with recycle trade-in (20%) off of Logitech accessories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long Lasting Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse last year and I'm still using it. Still feels really sturdy from all the clicks and abuse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words! We’re delighted the product is performing well for you. Your feedback inspires us to keep pushing forward. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and he has used it w/o issues since both.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's great to hear your son has been enjoying the G502 HERO without any problems since he got it. Thanks for sharing your positive experience! Logitech

  • Rated 5 out of 5 stars

    Awesome mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it is very easy to use and I would recommend it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind feedback! We’re glad the Logitech G502 HERO proved easy to use and highly recommendable. Your experience truly reflects its quality and reliability! Logitech

  • Rated 5 out of 5 stars

    Best Mouse Purchase In Years!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect purchase! You can change the weight of the mouse to fit any play style and I love that feature, let me not start talking about the scroll, I didn't even know that there are two modes for the scroll wheel (smooth and ridged mode). Of course, the RGB is always a plus—overall amazing pruchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came highly recommended by online reviews and the Geek Squad tech guy and I can see why. It works perfectly and is very comfortable to use. It is taking a little getting used to with the different hand position compared to my previious mouse but that will come in time. It is also reasonably priced compared to some mice (mouses?) out there, the $5 off when I purchsed helped too. So I can recommend it too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing lil gaming mouse. Would def recommend this to any and all gamers.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the awesome feedback! We're thrilled to hear you find the G502 HERO an amazing little gaming mouse and would definitely recommend it to other gamers. We appreciate your high praise! Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse to replace my failing Logitech mouse that I had for 15 years. This mouse is pretty impressive. I like that I can change the colors of the mouse. It has the option to add weights to it however I don't really notice the difference with the weights added.I can adjust the mouse speed with a push of a button which is nice when playing games and doing regular computer stuff. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son for Christmas and he loves it. Cool colors that go with his keyboard. Very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent and versatile

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse after my MAD CATz R.A.T 3 finally died and I was pretty bummed about having to use a new mouse but my mood changed almost the second I plugged this one in and started using it. This mouse has an incredibly comfortable feel and all the buttons are very easy to use without having to fumble around at all like on some other gaming mice I have used. Overall I am very impressed with this offering by Logitech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse Ive ever owned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse ever for gaming that I bought. Very responsive and buttons are really good-

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Excellent Gaming Mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming mouse with just the right amount of extra buttons. the logitech software (while a little clunky) allows for custom mapping/macros and allows a profile for separate games and applications

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying your Logitech G502 HERO gaming mouse! Your feedback is invaluable to us as we strive to create the best possible gaming experiences.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best mouse ever made. been using it for years and just got a brand new one to replace the old one.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Logitech - G502 HERO! We're delighted to hear that you've been a long-time user and that you've chosen to replace your old one with a new one. We appreciate your continued trust in us. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is of great quality the buttons are great. The mouse works well I use it on my ps4 but it also works well with my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Mom get off the chair, it's not that kind of mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it can gain weight or lose it in a few simple moves. It gives me hope for my own weight loss. (There are five 3.6g weights you can add or remove from the base of the mouse.) Great for stability control. I do not like the RGB light. It looks nice, but why? It's not a piece of art. It's a piece of equipment and the light does nothing to improve game play so I'm confused as to why it is there. It simply works. It's task is to move the pointer around the screen and it does this easily. With the cord I also don't have to worry about the battery running out at the wrong time. I also don't have to worry about if I am too far away for the signal. Very nice product over all.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great mouse at a great price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I've ever used. Has weights that you can add for a heavier weight but without them it's so lightweight. The button mapping is a bit confusing since you have to use a older Logitech software to map it but it's pretty good at detecting games and switching buttons when gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the detailed Logitech G502 HERO review! We appreciate you highlighting both the pros and cons, especially the comfortable lightweight design (even with added weights) and the effective in-game button mapping software.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Durable and reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this gaming mouse for about a year and a half exactly and have had zero problems the adjustable weights are a nice touch as well as the extra programmable thumb buttons too it’s a smooth and highly reliable mouse and I would definitely recommend to friends

    I would recommend this to a friend