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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 7,542 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse. Comfortable good button selection. Fits my hand well.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice smooth Cheap!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice smooth cheap. Comes with extra weights . Also has plenty of extra buttons for gaming. Plug and Play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a Bad Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech has been slowly rising to the top of the gaming world in my book. I’ve noticed their attention to detail is amazing. Word of advice, dont throw all the weights in at once, put a few in trial and error. The scroll wheel is super smooth and will catch you off gaurd when you first use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product my son loves his upgrade, delivery was fast and price was great

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! We’re thrilled the product is working as intended. Your feedback helps us grow. Logitech

  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse. Enjoyed programming the different buttons for game play.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the Logitech G502 HERO. We're glad to hear you're enjoying the programmable buttons for enhanced gameplay. Your satisfaction is our priority. Logitech

  • Rated 5 out of 5 stars

    Best Mouse Ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best mouse I've ever used, hands down. I use one for work and one for gaming, and whenever I wear one of them out, I just buy another. The buttons are easy to setup and use, it fits nicely in your hand, and the DPI shift on the right hand is worth the purchase price alone if you like to play shooters or other games that require you to go from fast mouse movements to very precise movements back and forth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Logitch mice are dope

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well but the bottom cover to keep the weights protected wasnt exactly made well. It fell off somewhere in Vegas from TSA searching my bags and never seen it since. At least if you gunna make products like this have replacement parts available. Price per dollar its still worth it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your wonderful feedback on the G502 HERO Wired Optical Gaming Mouse ! We’re thrilled to know it’s meeting your expectations. Your support means a lot to us. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse, for sure worth buying!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse, love the ability to add weight to the mouse, and that it has an infinite scroll feature.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Good affordable mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very comfortable and it doesn’t have any drag. It works great and I’m happy with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mouse, and great price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel of the scroll wheel click is why i keep getting this mouse. I play battlefield alot, and i like to use the scroll wheel to change weapons. The click gives me the confidence that i am scrolling in exact increments. A little disappointed that the cable is no longer braided like the previous version though.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Wicked Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and smooth mouse. Included weights to adjust the feel if desired. Wicked comfortable bud - no complaints here.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless

    Rated 5 out of 5 stars

    Excellent gaming mouse!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse with an easy to use software to customize the buttons. You can even assign Macros!! I wish i got the wireless version though, oh well.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      G502 HERO Hits the Spot! We're thrilled you love the G502 HERO's customization options and macro support - perfect for tailoring your gameplay. While you wish you went wireless, the wired version is a proven classic! Happy gaming!

  • Rated 5 out of 5 stars

    Wonderful gaming mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has been fantastic! Love the snipe button that reduces dpi for better accuracy at range!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear! We're thrilled you're enjoying the G502 HERO and especially appreciate you highlighting the snipe button and its accuracy benefits. Thanks for sharing your positive experience! Logitech

  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy. Nice lightweight and feels great in my large hand. Good quality and sensor seems to be A+

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Great gaming mouse for larger hands

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse for big hands. Comfortable and has good weight. The second one I had was a SE limited edition and it did not seem to do as well. Not sure what the difference is.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Super Good!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good mouse i have been wanting this mouse for a long time and its so good, has many dpi settings so you can make adjustments to your sensitivity and comes with weights if you want the mouse to feel heavier.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so glad to hear that you're enjoying the Logitech G502 HERO wired gaming mouse! It's wonderful to know that it's everything you hoped it would be and that you appreciate the customizable DPI settings and weights.

      Your insights might be helpful for others who are considering purchasing a similar mouse. Thanks again for taking the time to share your feedback.

  • Rated 5 out of 5 stars

    Good as ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replaced my many years old G502 with the Hero version. Still one of the best choices for a mouse out there. Very easy to use and very responsive buttons.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G502 HERO mouse! We're delighted to hear that it's a worthy successor to your previous G502 and continues to meet your high standards for performance and ease of use.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good wired mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought for my son as a gift! He absolutely loves it and would recommend!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We're thrilled to hear your son is enjoying the G502 HERO! It's fantastic to know it was such a successful gift and that he'd recommend it. Positive feedback like this is always appreciated. Logitech

  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this mouse so far. I was using a Razer Mamba Elite, but with MacOS 11 completely killing Razer Synapse support, I wasn't able to personalize the extra buttons. Logitech G Hub works well with MacOS for programming the extra buttons. I'm a happy camper! The shape and feel of the mouse is fairly comparable to the Mamba Elite, though slightly smaller overall. Not a dealbreaker, at least for my hand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gud mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse itself is good, I just can’t believe how expensive this stuff is getting.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the feedback! We're so glad to hear that the G502 HERO is a good mouse for you. We strive to create high-quality gaming products that offer great performance and value. We appreciate you sharing your thoughts! Logitech