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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 7,542 reviews
  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this mouse for my boyfriend for Christmas and he loved it! The different command buttons are great for when gaming and the colors make his set up look so much better. The lights are very bright and add a very nice look . The mouse also feels like it’s made from very durable material

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this mouse. I see why most gamers use this one. The remappable buttons are so clutch and the scroll wheel also have the option to tilt left and right is so nice.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi! Thanks for the great review of the Logitech G502 HERO! We're glad you're enjoying the benefits that make it a favorite among gamers, like the remappable buttons and the tilting scroll wheel. Sounds like you've got a great setup for conquering those games!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bang for the buck

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful mouse at price point. Purchased it to replace my corsair mouse. This mouse is on par quality wise compared to the corsair at a lower price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you consider the Logitech G502 HERO to be a great value for the price! Your positive feedback about its quality and performance compared to other gaming mice is much appreciated. Thank you for sharing your experience.

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Pleasantly surprised!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it works and feels. Being able to change the accent colors makes using a lot of fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when I first got into gaming, some 11 months ago, and I have not regretted a single penny spent. This has been more than great for both when I was a beginner and as I've grown as a gamer. The many customization settings make for a GREAT experience and for quicker adapting mid-gaming experience. I bought the cheaper one for my girlfriend as she's gotten in to the surface level of gaming and she is also loving hers, not needing the extra setting options.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Comfortable yet stylish

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very nice looking mouse while also being a very durable and comfortable mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 4 out of 5 stars

    Love this one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly if not for the cost, I would have bought a wireless mouse, but this thing is nice. Light weight, with a set of add in weights to taylor to your preference. Can't complain about some RGB

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    weights are great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i loooooove the weights that this comes with and the customizable RGB logo

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Excellent Mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is phenomenal. Feels good, plays good and is highly customizable! From rgb on the mouse, to adding weights into the bottom of the mouse, to custom scroll and mouse pointer speeds, this mouse seems to have it all. I’ve always been a Logitech fan and I’ve had my eye on this mouse for awhile. I finally bit the bullet and haven’t regret it since. I’ve got big hands and this mouse fits perfectly and I can do some serious gaming and work with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Well made and looks good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. A little small for my hand but well made and durable. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice addition to my set up. The weight adjustment and the feel of the mouse is topnotch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall mouse; wheel button isnt consistent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the mouse overall but can be hard to get the wheel button to register a click

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your honest feedback! We’re glad you enjoy the overall performance of the G502 HERO Gaming Mouse, and we appreciate your input on the wheel button—it helps us continue improving our products for an even better experience. Logitech

  • Rated 4 out of 5 stars

    Good mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse for the price! I like the added weights and overall feel of the mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO Wired! We're glad to hear it delivers solid value and that the adjustable weight and feel are working well for you. Your insights help highlight the balance of comfort and customization we strive for in our gaming gear. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bought this on Cyber Monday and Im happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I happened to buy this on sale for Cyber Monday. So the quality far exceeded the price. Very good laptop for my needs. I havent tried any triple A games, but for old gen games like DayZ and Fallout New Vegas, its impressed me so far.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gaming mouse, had the right amount of size for my hand to grip really good just how I like it. Sometimes I get a little crazy and slips right off a normal size mouse. But this one gets me right to the point of a great experience. Love it!

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Solid mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse works really well, the refresh rate is good however for use on xbox it is a bit of a pain. The software for Logitech on Mac took a couple of days to make work to program the buttons. The buttons have to be programmed to keys through the software or else the mouse won’t work properly. On xbox you have to program the mouse and enable mouse memory to use the mouse with keys with UIOPJKLM which is away from WASD.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, works great, feels nice in the hand, it was exactly what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with mouse. I only use it for work, not gaming, but still appreciate the quality. I was nervous when I first used it, the scroll wheel seemed heavy on the clicks. But when I turn that off it is smooth as butter.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Bargain worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because it was cheaper and my dog chewed through my old one. But honestly for the price it is a great gaming mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear! We're glad that despite the unexpected reason for your purchase, the Logitech G502 HERO has proven to be a great gaming mouse for its price. We appreciate your feedback and are happy it's working out for you! Logitech

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse! Very responsive, love the customization. Worth the price!

    I would recommend this to a friend