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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 7,542 reviews
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Had an old model that was great. This is good too

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new version is very good. Like the fact that you can change dpi easy. Cool colors too

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels very comfortable and has weights to make it heavier, nice touch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The quintessential gaming mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the gaming mouse by which all others are meausured. Best dpi great grip super responsive. Sniper button free wheel scrolling for when youre not actually gaming. Removable weights under a slick magnetic cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and to understand Especially for a first time purchase

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re thrilled to know you’re satisfied with your Logitech product. Your input helps us shape better experiences for everyone. Thanks for your continued support! Logitech

  • Rated 5 out of 5 stars

    Great product for price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse works flawlessly as it should and glides across the mouse pad effortlessly. Whether you’re gaming, working from home or cruising the internet, this mouse is for you.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi thee, Thanks for the great review of the Logitech G502 HERO mouse! We appreciate you highlighting its versatility for gaming, work, and everyday use, along with its smooth performance. It sounds like a great mouse for many different tasks!

  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very easy to use device and perfect if you have small hands.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect mouse for big hands

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gaming mouse! It's very smooth and comfortable. Many options for customization even added weights for more comfort! It's the perfect mouse for someone who takes their gaming seriously and enjoys a larger mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how this mouse fits in my hand, alot of others ive tried are too small for my hands. Good macro options, dpi adjustments and rgb control in the logitech g hub software.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Glad to hear the G502 HERO fits well! G HUB lets you customize for peak performance. Happy gaming!

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    New mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech-G502 HERO Wired Optical Gaming Mouse is fantastic!!! It has RGB lighting and it is perfect for gaming with friends! I would definitely recommend it for any gamer that wants/needs a new mouse!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit the bill!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son saw this in the store but it wasn’t configured exactly like what he was looking for so we kept shopping. Well, he never COULD find exactly what he thought he wanted so we went back to Best Buy and bought his one. So far he is really enjoying it. Performs as expected and is very responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So nice I bought it twice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. When my other 502 died I just go another one. Can not recommend more

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear you're enjoying the G502 HERO! It's designed for long-lasting performance and we appreciate your continued trust in Logitech. If you have any questions or need assistance in the future, please don't hesitate to reach out to our support team. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    This Gaming Mouse is the best I've ever used.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The title says it all, this mouse feels great in my hand, has amazing precision, intuitive button placements that make using all 11 of the buttons actually possible, and the weights give you even more customization to make this the perfect fit for you. Works well with the Ghub software that lets you customize every detail to how you want it. The only reason I will use another mouse is if I buy the wireless version in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, worthwhile purchase. Smooth like butter.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear you're finding the G502 HERO just as 'smooth like butter' as its wireless counterpart! It's great to know you're enjoying the performance and that it's a worthwhile purchase. Thanks for your feedback! Logitech

  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Highly Recommend for Gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse, it is comfortable and the quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Logitech mouse review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 X is an excellent gaming mouse that delivers precision, comfort, and performance.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're loving the Logitech G502 X! Your feedback about its precision, comfort, and performance is truly appreciated. It's great to know that our commitment to creating high-quality gaming peripherals is being recognized. Thank you for choosing Logitech and for sharing your positive experience with the G502 X.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very strong construction and great resolution

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse survived multiple abuses and 2 moves. Logitech is the guild Stranraer for peripherals.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words and your long-term loyalty to Logitech. We're thrilled to hear that your G502 has proven to be so durable, surviving multiple moves and continuing to perform. We appreciate your trust in our products. Logitech

  • Rated 5 out of 5 stars

    Its sweet!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda heavy. Super nice. Tons of buttons. Fits my big hand.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Appreciate the feedback on the weight and button count. It's designed for those who prefer a solid, feature-rich mouse. We're glad it fits your hand well. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse for fps gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this for a month now. Very comfortable and has just the right amlunt of buttons.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Very Good Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was perfect the macros and the buttons. Software took a month to work but when started worked well, did find the software hard to adjust due to the diffuculty in just simply deleting the macros.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, smooth and great with the mappable buttons.

    I would recommend this to a friend