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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7552 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 7,552 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So nice I bought it twice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. When my other 502 died I just go another one. Can not recommend more

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear you're enjoying the G502 HERO! It's designed for long-lasting performance and we appreciate your continued trust in Logitech. If you have any questions or need assistance in the future, please don't hesitate to reach out to our support team. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Logitech mouse review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 X is an excellent gaming mouse that delivers precision, comfort, and performance.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're loving the Logitech G502 X! Your feedback about its precision, comfort, and performance is truly appreciated. It's great to know that our commitment to creating high-quality gaming peripherals is being recognized. Thank you for choosing Logitech and for sharing your positive experience with the G502 X.

  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Very Good Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was perfect the macros and the buttons. Software took a month to work but when started worked well, did find the software hard to adjust due to the diffuculty in just simply deleting the macros.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the mouse. The button layout and shape of the mouse needs a little getting used to since I originally use a more traditional shaped mouse. However, once you get used to it, it feels really good. Also, the sniper button is really nice when playing an fps game since it allows you to switch your dpi on the fly. A con of the mouse would be that since it has the infinity scroll wheel, it can sometimes feel like its rattling.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, smooth and great with the mappable buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very strong construction and great resolution

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse survived multiple abuses and 2 moves. Logitech is the guild Stranraer for peripherals.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words and your long-term loyalty to Logitech. We're thrilled to hear that your G502 has proven to be so durable, surviving multiple moves and continuing to perform. We appreciate your trust in our products. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, worthwhile purchase. Smooth like butter.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear you're finding the G502 HERO just as 'smooth like butter' as its wireless counterpart! It's great to know you're enjoying the performance and that it's a worthwhile purchase. Thanks for your feedback! Logitech

  • Rated 5 out of 5 stars

    Great programmable Mouse for a great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son ordered if he is 14 years old he read reviews he said that this was an awesome gaming mouse so far he has been very happy with the purchase he said all the buttons are programmable for him to do different actions to play different games is very big with playing Minecraft and fortnite but I'm sure it will work great with other games it is very responsive in very quick

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    Awesome mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price. Very comfortable. Works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for gaming and other stuff!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work on photoshop a lot as well as gaming FPS games, and this has all the customization I need to speed up my workflow. The cord is nice and light and never gets tangled up. It’s lightweight but you can customize the weights in it to fit your play style. The RGB lights are ok but the logo gets hidden by your hand. It fits medium sized hands perfectly and the buttons have quick response.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    SOLID

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid for the price, no complaints, great feel in hand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its sweet!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda heavy. Super nice. Tons of buttons. Fits my big hand.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Appreciate the feedback on the weight and button count. It's designed for those who prefer a solid, feature-rich mouse. We're glad it fits your hand well. Logitech

  • Rated 5 out of 5 stars

    Pc mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and to understand Especially for a first time purchase

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re thrilled to know you’re satisfied with your Logitech product. Your input helps us shape better experiences for everyone. Thanks for your continued support! Logitech

  • Rated 5 out of 5 stars

    Great Gaming Mouse!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the DPI customization. The smoothness of the mouse. The weights are an added bonus. Once you find the perfect set up, this mouse works flawlessly. I game more than most. Would definitely recommend. I’ve had the Razer deathadder V2 and I believe this is a better mouse all around. More buttons and better customization when it comes to settings. Also has RGB customization. Great wired mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best mouse for its price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this mouse for my little brother's birthday and he absolutely loves it! I am currently using an older version of this mouse that a friend got me and the customization on this version is enough to get me to want to buy one for myself!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I like it a lot!! Good mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a quick purchase for my laptop at my parents house. I wish I took it back home because it was such a great mouse for the budget. I would choose this over Razer ngl

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the G502 HERO Wired Optical Gaming Mouse. We appreciate your recognition of its value and performance, especially within the budget-friendly category. Your comparison to other leading brands is also noted. Your recommendation is highly valued, and we're pleased to know that the G502 has exceeded your expectations.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The best!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best mouses ever! I love the weights it gives you and that you can customize it to exactly how much works best for you.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G502 HERO mouse! We’re delighted to hear that you love the customizable weights and appreciate the personalized experience.

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Logitech G502

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price. The additional buttons and control are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Size

    Rated 3 out of 5 stars

    In one word? Ok....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse checked all the boxes when I did my research, fairly large base and adjustable weight/DPI. I got the mouse in hand and found it slit toe unwieldy at first. It was smaller than my previous mouse and I found it hard to grip properly which left my hands and wrists aching at the end of my gaming sessions. Also, the primary left and right clicks have started to squeak when clicking. All in all, it will do for now, but when I get extra funds, I’ll be returning to a Razor mouse.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Logitech G502 Hero

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It's long enough to fill my large than average hands. The weights let you + & - so it moves like you want it too and they are easy to put in and out. There's plenty of buttons to use/bind to fit all your needs in game.

    I would recommend this to a friend