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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 7,542 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Phenomenal mouse!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is incredible! I never have to worry about batteries and it has a great response time! There are exchangeable weights so that you can make the mouse heavier or lighter.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price good quality awesome works good with fps shooters

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech - G502 HERO! We're glad to hear that you're enjoying its performance, especially in FPS games. We appreciate your feedback and hope you continue to enjoy gaming with the mouse. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried many mouses before settling on the Logitech Wireless G502. This is the most comfortable for my hand. The thumb rest is great. The extra buttons right on the side of left-click were a great idea and very useful for both MOBA and FPS games. I ended up returning this Wired version in exchange for the Wireless version. Strongly recommend this G502 model (wired or wireless).

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sensor, great software. The mouse has weights which I like, i'm not a fan of mice that are super light. Only thing I dont like is that you cannot disable or re-map the DPI switcher, so I just removed all the other DPI's in the profile so it has nothing to switch too, but often an update will put them back in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Around Champion.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well with a larger hand and feels very precise. The buttons by left click don't get in the way but are still useful if needed. Endless scroll wheel is also way too fun.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Durable long lasting

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in 2022 and two years later with 12+ hours of daily use its still functions like new.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that your Logitech G502 HERO Wired has been performing flawlessly for over two years! Your satisfaction and loyalty are greatly appreciated. Thank you for choosing Logitech!

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    5 year mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one in 2014, one in 2019, and another in 2023. They have lasted through countless hours of LoL, CoD, and many MMORPGs. Never cleaned the mouse once, or took care of them, and they lasted great for the 5 years I had each. Will probably buy another in 5 more years. We'll see.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Sturdy/durable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need separate program to map other buttons but great quality mouse, love the weight feature

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Logitech G502 HERO Wired Optical Gaming Mouse. We're glad you enjoy its durability and customizable features. Thank you for choosing Logitech.

  • Rated 5 out of 5 stars

    Decent gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent gaming mouse with options to quickly customize dpi during a game. I do wish those buttons were able to be switched to allow for other in-game use. It seems to work with some but not all games. Also a little bit confusing as to which mouse profile you’re in at a time but the dpi switches fine to most commonly used options in all profiles

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Awesome gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several of these now, one for tower and one for laptop. This was a gift to my son. I am a Logitech supporter when it comes to keyboards and mice. I love this mouse. Allows for various colors. I don't like a bunch of buttons, but this has 4 extra and that is perfect for the gaming I do (Dungeon crawlers). Great value. I prefer corded mice for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Logitech M502 - Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liking the mouse so far, great response and comfy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Weight option

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feel works well the weight option is great for a gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing gaming mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming mouse. It is very responsive and has a lot of programmable buttons. Its weight is also configurable so you can suit it to your needs. My only gripe is with the wheel: the material it is covered with is quite slick so if your hands are dry or your fingerprints are not baby-soft, it tends to slip while trying to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this has been a great starter mouse the feel is amazing for larger hands the hot bottons make this a great asset to play games more so than a basic mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear the G502 feels great in your hands and that the programmable buttons are enhancing your gameplay. It's designed to provide comfort and control for an immersive gaming experience.

  • Rated 5 out of 5 stars

    Nice design and lots of function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse mainly for playing games on my desktop and fits the intended purpose nicely. What I loved about this mouse is the design and shape and also the multiple buttons that you can program and customize for the games you play. I mainly use this for playing Fortnite and Black Ops 4 and it is fun to use. I definitely recommend this product for those looking for good mouse and great price.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse feels great with the adjustable weights and precise

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    good mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality mouse and easily customized to the color you want

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse. Great feel in hand. Switches die occasionally though.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the awesome review! We appreciate the feedback on the switches, and we understand that occasional issues can be a concern. Your experience helps us improve, and we're committed to delivering reliable products for all our gamers. Logitech

  • Rated 5 out of 5 stars

    This or the Basilisk, may be the best for bigger h

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This type of mouse is the most comfortable to me, and for those with bigger hands, but it's downside is weight. I prefer the Razer Basilisk V2, its a bit lighter and sleeker looking. But the g502 is still one of the best if you aren't into competive shooters, especially for it's infinite scroll in productivity uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for buck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good mouse for the cost! Id certainly recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your thoughtful review. It’s great to know our Logitech G502 HERO Wired Gaming Mouse is meeting your needs. Thanks for being a valued customer. Logitech