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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 7,542 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and the scroll wheel is very satisfying

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a while since I owned a Logitech mouse. Specifically a gaming mouse. This mouse feels smooth and responsive. The software needs a little bit of work but with some practice, it gets easier. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it a lot. Easy to use for gaming. Would recommend

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind words! We're glad you're enjoying the gaming experience with the G502 HERO. Your feedback helps us continue to create awesome products for gamers like you. Logitech

  • Rated 5 out of 5 stars

    Great shape, comfort, and durability!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very picky about mouses, I have larger hands and I don't like resting my palm on the mouse itself. So I always go for a comfortable and robust mouse. Don't get me wrong, this mouse is not massive, it is an average size, it simply is shaped in a way where my fingers comfortably sit exactly where they naturally want to go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best mouse ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this mouse. Then liquid damage happen. I went to bestbuy and for a Corisar mouse. After 20 mins of Game play I went back to BB and bought this same mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amzing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels amazing and it has been so easy to customize the buttons

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your review of the Logitech G502 HERO! We're glad to hear that you're enjoying the customizable buttons and comfortable design. The G502 HERO is designed to provide a high-performance gaming experience, with a focus on precision, speed, and comfort.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am software Engineer and I love games as well and this mouse was a win for me; it Works perfectly I will recommend other buyers to choose this product; value is great; quality is 100%

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great store

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and simple to find what i was looking for.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words! We're glad you had a positive experience finding the Logitech - G502 HERO. We strive to make it easy for our customers to find the products they need. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Logitech G502 mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very effective perfect item, the price is moderate you can get it on sale at $ 40 which would be perfect since I think it is the best gaming mouse that exists at a reasonable price in the market. I would put it on top of many that are exaggeratedly expensive and in the end they do the same. 100% recommended

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the feel, and how light the mouse feels in my hand.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weighted or no, this mouse is still great. I can use it with a Desktop Rig or a laptop and it never halters. Throw me into a den of wolves with this thing, I’ll swing it at them with the weights in it (merely to defend myself and escape).

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    One of the best gaming mouses for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming mouses that I have ever used. A bit heavy but you can always remove some weight of it plus the feel to hold it in your hand is really good. Loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epic mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse! Love how simple it was to remap for mmo

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind words! We're glad to hear you're enjoying the customization options on the G502 HERO. It's designed to give gamers the flexibility to tailor it to their exact needs. Happy gaming! Logitech

  • Rated 5 out of 5 stars

    Mouses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and program, I enjoy using logitech wired mouse because I know exactly the quality I'm getting. Also because I have had logitech brand before and I know how long gaming equipment lasts.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's fantastic to hear you're enjoying the Logitech G502 HERO! We're thrilled that you find it easy to use and program. It's always great to know that our commitment to quality and the durability of our gaming equipment resonates with long-time Logitech fans like yourself. Thanks for sticking with us! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this mouse for 8+ years and never broke. Just got a new one cause the padding had been worn out from use but this product is indestructible.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's impressive! The Logitech G502 is known for its durability, and it sounds like yours definitely lived up to the reputation.

  • Rated 5 out of 5 stars

    Amazing mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using this mouse for about a month and i love it. I highly recommend this for PC gamers that want a new/ better mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Absolutely! Thanks for the thumbs up on the G502 HERO. We're glad you're enjoying it in your games! Happy gaming!

  • Rated 5 out of 5 stars

    Great for FPS games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. This mouse has dedicated buttons for increasing and decreasing dpi, and also a sniper button that lowers dpi to the lowest setting while pressed. Very helpful in FPS games. Also there is a button by the wheel that changes the resistance from free spinning to roll with a clucky feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Precise control in the palm of your hand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my first on several years ago. Since then, I've purchase them for my brother and my GF along with another for myself. Hands down my my favorite mouse and preferred among many gamers I know. Very precise with many features and programable switches.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's fantastic to hear the G502 HERO has become a favorite for you and those you've gifted it to. The precision and programmable features are key aspects we focus on in our design. Logitech

  • Rated 5 out of 5 stars

    Worth the price tag

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never been a huge fan of Logitech but this one surprised me, very responsive and being able to switch scrolling modes is very useful.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Glad the G502 surprised you! The responsiveness and multi-mode scroll wheel are top-notch features for gaming. Happy gaming!

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Mouse Ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite mouse. I have 3 of them. One for work, one for home, and one for my laptop. I love the customizability and the accuracy. The design is also very comfortable and does not cause any wrist pain.

    I would recommend this to a friend