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Customer reviews

Rating 4.7 out of 5 stars with 7543 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 7,543 reviews
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Get this mouse now while on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse for a second time simply because the amazing deal it’s at right now for under 40 bucks. Logitech makes some very capable pointing deceives and keyboards and this is no exception. With the free software you are able to set up different user profiles for your mouse settings depending on the game you want to play. This allows you to make very fast sensitivity changes on the fly. I love the magnets on this mouse it allows me to customize the weight of the mouse itself as I like them more on the heavier side. Very good quality and 100% would recommend don’t think about it just get it. Especially if it’s on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse, love the ergonomic shape. Lots of buttons to customize, more so on PC than console though. The app also works well to customize DPI settings for each individual game. Had it for about 1 year now, no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse, this has been my third one in 7 years. The bottom can rub off if you play a lot but for the price and features I’ll always buy one

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 4 out of 5 stars

    Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse at great price expected more provraming wise. Love the weights.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works until it doesn't

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well before the scroll wheel broke. I have a friend who has gone through 3 of these with the same issue.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade from the Steelseries i was using only problem is occasionally the setting will change automatically without being pressed

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback and experience with our G502 HERO mouse. We appreciate you highlighting both the positive aspects and the issue you've encountered. Logitech

  • Rated 5 out of 5 stars

    G502 a good fit for those with longer fingers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well-made, functional and affordable gaming mouse. I like the size of this mouse, as most computer mice are too small for me.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! It's great to hear the G502 HERO delivers the right size and comfort for your setup. Having a mouse that fits just right can make all the difference, especially during long sessions. Appreciate your feedback! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My favorite wireless gaming mouse.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Logitech has perfected the gaming mouse. No matter what you choose to go with. You will be happy.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your enthusiastic review of the Logitech G502 HERO. We strive to deliver exceptional gaming peripherals, and your feedback is greatly appreciated.

  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good mouse. Im not sure if you can get any better mouses for a first mouse. This one was great and I feel like its only for those who play casual games/non-competive. I recommend it for big hands. Though I'd thought it would have more RGB on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great best mouse ever

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it when I was first coming into the pc world not knowing much of anything nor doing any research of knowing what’s the best or not the best but I figured it out for myself that it was great even bought the g502 hero SE for my girlfriend and she loves it as well

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    This mouse is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mouse! Fits well in your hand and the adjustable weight is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for the buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect mouse, my high demanding IT job. I highly suggest it!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great review of the Logitech G502 HERO! It's fantastic to hear that it's the perfect fit for your demanding IT job. Your recommendation is sure to help others looking for a reliable and efficient mouse.

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Best wired mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and feel. Some buttons are hard to hit but love how you could customize it all even the RGB logo. Got this because can’t live without their scroll wheel which can be adjusted with button on the fly. The weights are pretty nice and allow some nice fine tuning for feel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice mouse. feels good. good software. dpi can change accidentally if your finger slips but not hard to switch back.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there, Happy to hear you enjoy the feel and software of the G502 HERO! For the DPI adjustment, consider using G HUB to set up profiles for different games to avoid accidental changes. Thanks for the review!

  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great in the hand. The buttons are very sensitive so not much pressure is needed. Moving with gaming as smooth and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Logitech G502 Hero Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, customizable and cool colors. The hardest thing was finding it in the store. Perfect mouse for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome wired gaming mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome mouse that I got a great price on. Love the advantage of being a Best Buy Total member.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled you love the Logitech G502 HERO! It's a fantastic mouse for gamers, and we're happy you were able to snag a great deal with your Best Buy Totaltech membership. Enjoy the precision, customization, and performance boost!

  • Rated 5 out of 5 stars

    Great overall mouse especially for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always gone with logitech and as far as a mouse for gaming this one is no slouch especially for the $35 I couldn't beat it the only thing I haven't enjoyed is it is a bit heavy for fps all in all its a great mouse and I have no doubt it will last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for a great price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a super right hand dominant gaming mouse like my old one. But has way more customizable software and feels nice in the hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this mouse! It fits great in my hand and has enough buttons to do what I want! Mind you, I am a beginning gamer but enjoy what I have programmed onto this mouse! It works great for gaming and I use it for work as well! Highly recommend this mouse!

    I would recommend this to a friend