Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 7,542 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Fantastic gaming mouse

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great versatile mouse. I use it for gaming and having all the features this mouse comes with can feel like an advantage. I can see how the customizable weight is useful for some, but I found the default weight to be perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse the second I put my hand on it I knew I had to have it. Super comfortable fits my hand perfect and everything works just fine. Logitech has always made great products. Logitech's software for the mouse is super easy to use to control dpi and rgb colors.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job! It's a great mouse for the price. I managed to get it on sale, so it was an easy choice. I love Logitech.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortability

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable mouse!! Especially for myself who just started pc gaming! Would recommend and it also comes qith qeights which make it more comfortable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Mouse

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent DPI and speed. This is one of the best in this category and provides superior performance compared to other wired mouse offerings. Logitech is a reputable brand that is well known for their quality and performance. You can't go wrong with this mouse. Excellent for gaming too!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse I really enjoy the feel and the mouse is good for the palm stable grip

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's a great choice! The Logitech G502 HERO is a popular gaming mouse known for its comfortable design and excellent performance. The palm grip style is definitely a plus for many users.

  • Rated 4 out of 5 stars

    Not great for bigger hands

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse, but I have fairly large hands so it didn't work for me. The side button was continuously pressed by my thumb, as it rested pretty much right on top of it. It was getting to the point of being very annoying. I exchanged it for a G403, which is much better for my large hand type. Other than that the mouse was good. Nice weight and scroll wheel was crazy fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech has some really great keyboard and mouse. I bought this as a replacement mouse and it served it purpose. Great product from Logitech.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 star

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and very smooth even your hand will be relaxing

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G502 HERO mouse. We're delighted to hear that you're enjoying its high quality, smooth performance, and comfortable design.

  • Rated 5 out of 5 stars

    Best mouse for all needs

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 32 mice this one does all i want an more i highly recommend this. Being able to program all the buttons to each program an game an it reconized what i was using so i can do what i need very fast an efficient. An yes this included WOW.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gaming mouse for the price!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this mouse for over a year now and it's amazing! It's gotten its fair share of use and still going strong!

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Buy it already and stop reading the reviews. :-)

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic precision, amazing customization, G-Hub software can be a bit buggy at times but is well worth it. If properly utilized, G-Hub combined with this mouse's custom keybindings, will take your game to the next level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G502

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, integration with discord makes it super easy to mute and deafen, Good customization with all of the buttons

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love this Mouse

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new Mouse. It does everything I wanted it to and more, that I didn't I wanted. Lightweight, unless I add the weights that come with it, with a smooth glide bottom. Glad I chose this mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech G502

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast reaction time, great wire length, able to change DPI setting and colors through Logitech app

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad the G502 is meeting your gaming needs! Its speed, accuracy, and customization options are designed for peak performance. Enjoy the gameplay!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does not smell like pee

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse to replace the previous one that my cats decided to pee on. Gonna keep this locked up and put away for future use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    good mouse, just not for me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this mouse to try something different. coming from a razer basilisk v2 it felt very comfortable. however my biggest (and only complaint really) was the placement of the dpi adjustment buttons on the top left, right next to the left mouse button. every time id go to click id end up raising or lowering my dpi mid game and it was extremely annoying. again good mouse, just didn't work for me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Logitech mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse feels a bit.... different, it has goos quality, and nice feeling touch. But i have never felt a mouse like this one. Useing the scrolling thing on the mouse, it moves to fast wich is surprising.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We appreciate your insights about its unique feel and scrolling speed. Logitech

  • Rated 5 out of 5 stars

    GOAT of Gaming Mice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOAT of gaming mice, you really cant go wrong with this; been using G502s since 2014 and everytime i upgrade i always go back to buying this. its cheap and does the job perfectly

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's absolutely fantastic to hear! We're thrilled that the Logitech G502 HERO Wired Optical Gaming Mouse holds the title of "GOAT of gaming mice" for you. It's truly amazing that you've consistently chosen the G502 series since 2014, finding that it's affordable and perfectly does the job. Your long-standing loyalty and enthusiastic praise mean a lot to us! Logitech

  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is amazing after u get the app on your computer and customize the buttons

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's good to hear you're loving your G502 HERO! It's definitely a fan favorite, and the customization options through G HUB are a game-changer