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Customer reviews

Rating 4.7 out of 5 stars with 7543 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 7,543 reviews
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent i use to like wireless but after tryingbcable it makes sense why pro gamers prefer it. Super ergonomic design no cramps on hand .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Great Wired Mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disclaimer: I did buy this mouse when it was a Deal of the Day so I was able to get it under MSRP. This was my go-to for a couple years. Very comfortable and lots of programmable buttons. For a wired mouse this is a great value. It is worth noting that as of April 2022, the G HUB software that integrates with the mouse is really buggy and lots of people have had issues getting it to work. Hopefully Logitech will patch this issue in a future update.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Logitech G502 Hero mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used so many different mice and this is my overall favorite probably won’t buy any other ones than this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed staying: location is great, not far from a subway station and only 15 minutes ride from all the sights. There are lots of restaurants and shops nearby. Cheerful and welcoming atmosphere. Thanks for the hospitality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the customizability of this mouse! The buttons are easy to use, and I do not click them on accident like I do with cheaper models.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Still a good purchase.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, Feels nice, found the perfect weight amount for resistance. Major issue with the scroll-wheel lock deteriorating over time. Should be fine if you keep it locked for sectioned scrolling. I switch between sectioned and smooth to quickly scroll down a web page or timeline. Now it gets stuck and won't lock again unless I press it a few times.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. even comes with weights if you like the heavier feel

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your positive feedback on the Logitech G502 HERO SE Wired Optical Gaming Mouse! We're thrilled to hear you love it and appreciate the inclusion of the customizable weights. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Favorite Mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite mouse - So much so I bought 3 extras so I dont have to find a replacement for many years to come. Its comfy, all the buttons are mapable and easy to reach.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice wired mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mouse, the buttons all seem to be in the right place for easy usage. My son really likes it for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best mouse on the market

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this mouse to anyone. This mouse has been through a lot and it is still working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse to this day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse! Very good! Low switch travel, very good click! Thank's Logitech!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the enthusiastic review! We're glad the G502 HERO is delivering that satisfying click and responsive feel—sounds like it's hitting all the right marks for you. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Highly recommend this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extemely happy with this product very quick, button layout is very convienent no reaching or repossitioning my hand. Everythings tight product includes weights to get your own balance. Awesom product..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse but not ideal for FPS games

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty hefty mouse, I love the shape of it and the hyper scroll wheel on this is so satisfying to use. Great for use with spreadsheets and other work activities. I like the side buttons on this and the thumb rest that it has. It is a bit heavy so might not be the best mouse to use for FPS games. The cable is thinner and lighter than the original.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DPI is good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super solid mouse for just about anything, DPI measures have a good balance too

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback! We're happy to hear the G502 HERO is a reliable mouse for various uses. Its range of DPI settings allows for customization to your preferences.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Its a great mouse for the price like the adjustabl

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a razor balstics and when I got the g502 it took a little to get used to because of the added weight but I found the more weight was better for me it’s a very good mouse had it for about a month now only thing I don’t like is the wire

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this mouse is so smooth and easy to use. I think the only thing that I have an issue with is the scrolling at times but the mouse itself has so it doesn't endlessly scroll and that's easily the best feature for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse a little while ago and so far I really love it. You can adjust it and it has multiple buttons to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this mouse, the best mouse I’ve probably had gotten. My hands are small but it fits perfectly, I also got this for my younger brother and he has bigger hands than me and its very comfortable for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse!!! Feeels right in my hand would buy more if needed .

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback. We’re pleased to hear that the mouse feels comfortable in your hand and that you’d consider purchasing it again if needed. Logitech

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good enough

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my son. Price was reasonable as well.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! The Logitech G502 HERO is a popular choice among gamers for its precision and comfort. It's great that your son is enjoying it and that you were able to get it at a good price.