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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 7,541 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The best mouse ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the coolest mouse ever! The infinity wheel quality is superb! It’s not too heavy and the design feels so good! You will have to download a support app but it’s super easy to navigate through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy recommendation for a gaming mouse. An amazing mouse at the $40 price point

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      G502. Top pick for gaming mice at $40.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse for gaming and every day use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the endless scroll and build quality of this mouse. The extra weight you can add to the bottom of this mouse gives it a solid feeling in the hand. If you are a gamer or on a computer for multiple hours a day this is a must buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had purchased a different mouse initially, but it had an intense lag in movement of the cursor. So we went back to Best Buy to return and exchange for hopefully a better product. Well this mouse is exactly what we were looking for. Absolutely no lag, smooth movement and the design is great! Loved the way they designed product with a thumb placement! Would definitely purchase again if needed.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind words about the G502 HERO! We're glad you made the switch and are enjoying the improved gaming experience. The G502 is designed for precision and comfort, and we're happy it's working well for you.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this mouse it's one of the best mice available and it's an old design from 5 years ago but still the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responsive and feels good on hand. PnP and no issues when i started using it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your feedback! We're glad to hear the mouse is responsive and comfortable, and that you had a smooth setup experience. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love my mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he says it’s great! The added weight option is a plus!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That’s fantastic to hear! We’re glad your son enjoys the G502. The weight customization options are a popular feature. Thanks for choosing Logitech!

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best mouse for low price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Does perfect for everything I do and came with a good price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic! We're glad you're enjoying the G502 HERO Wired Optical Gaming Mouse. It's designed to provide precise tracking and comfortable gameplay. Thanks for your positive feedback!

  • Rated 5 out of 5 stars

    So worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome wired mouse. Plenty of buttons and super smooth

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello there! We're glad you find the G502 HERO a great value! With its smooth tracking and plentiful buttons, it's a great choice for gamers. Thanks for the feedback!

  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use mouse and very comfortable. Rgb is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mouse, very ergonomic and great click feel. Love the color rotation

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sounds like the G502 HERO is your gaming sidekick! Ergonomic design for comfort, satisfying clicks, and cool RGB lighting to set the mood. Enjoy!

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    G502 Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 12 yr. old grandson. He indicates that it is very easy to use, he likes the LED lighting and mentioned that it fits in his hand very nicely. Colors make it fun to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost to performance king

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money this might be the best gaming mouse available. 16000dpi. Tons of adjustable settings and mappable buttons with solid build quality. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice mouse. Almost half the price of the wireless and performs just as the wireless one would. Would recommend to anyone on a budget but wants a great mouse. Or even people without a budget!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holy Cow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is amazing. It took me a little bit to figure out how to program the different profiles, but once you get it going the way you want it to, it makes games, media, and even just every day pc use SO much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic mouse. Works wonders and used it to replace my old razer mouse. Smooth as butter and nice and user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Rated best mouse for a reason!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lightweight and optional added weights to this mouse makes this very competitive and useable in tournaments. I’m a pro CSGO player and have always used the G502 everyday.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Great mouse, not so great software

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is a dream: adjustable however you want it, with buttons that are easily reachable (except for the DPI quick switch if you have small hands). However, G HUB is awful. It disconnects from the mouse constantly. I'm on a Mac, so your millage may vary if you're on Windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for gaming love all the buttons and have versatile it is with every game.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great for price

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product that works as advertised and has had no issues so far.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the G502 HERO Wired Optical Gaming Mouse. We're glad to hear that you're satisfied with the product quality and performance.