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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 7,542 reviews
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great for price

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product that works as advertised and has had no issues so far.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the G502 HERO Wired Optical Gaming Mouse. We're glad to hear that you're satisfied with the product quality and performance.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse works very well and you could customize the weight it comes with weights I would recommend this mouse if your looking for a mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new mouse. This one was an excellent size (my previous one was on the bigger side which I liked). Easy access to buttons that adjust DPI -- just have to be careful not the accidentally push them.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Gamer Girl Loves It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My gamer girl loves it! She said it’s perfect for her small hands. She likes that she can keep it light or add the magnets provided to make it heavier. She has been using it for about a month with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Budget Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros- Weights come in case, premium feel, customizable RBG, changeable DPI Cons- DPI buttons can sometimes get in the way

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse BUT…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a great mouse for gaming and I love the software but I just couldn’t get used to the metal click wheel at all. If you like rubberized click wheels you might have the same experience. Just a personal preference though!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear that you find the Logitech G502 HERO Wired Optical Gaming Mouse to be a great gaming mouse and that you love the software! We truly appreciate your detailed feedback, including your personal preference regarding the metal click wheel. Your insights are valuable to us as we continue to refine our designs. Logitech

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the mouse I have tried the Death Adder and the Basilisk and right away I feel a difference from the build to the buttons only down fall it’s a heavier mouse however it glides smooth and very responsive

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm, no problems. Solid mouse for the price

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks so much for the feedback, we love to hear the G502 is working flawlessly for you.

  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, smooth mouse. I enjoy being able to customize the weight since I like having a heavier feel. The adjustable DPI is nice, also. Only real downside is I wish I got the black version, because this one is quite bright.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good gaming mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After tried some other mouses from ryzer, Logitech always gives pretty good quality-price products. I recommend this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my purchase, I have been incredibly happy with the 502. Fits perfectly in the palm of my hand and allows for a classic "claw" grip as well. The free spinning scroll wheel is a big plus. Allows for some crazy firing techniques in fps games.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from a Razer Deathadder 2013 to this and this mouse just feels 10x better than the Deathadder. My only gripe about it though is that if you're used to the weight of a Deathadder or anything lighter than that, this will feel really heavy. It tires out my wrists after using it for awhile. I honestly don't know how anyone can put even more weights into this. But overall it feels super comfortable, has a nice customizablity, easy to use program and fun infinite spinning scroll wheel.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat it for the price. Love that you can change the weight by simply adding or removing weights (I play with no weights). One of the best mice out there and now that it's cheaper you'd be missing out if you didn't buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Logitech mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse! It has weights for easy customization and is very responsive.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying the Logitech G502 HERO Wired Optical Gaming Mouse. Your positive review means a lot to us.

      The customizable weights and responsive tracking are designed to provide a superior gaming experience. We're glad to know that it's meeting your expectations.

      Thank you for choosing Logitech. We hope you continue to have a great gaming experience with the G502.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put it to use as soon as I got home. Only issue is the scroll wheel wanders now and then. Weight is easy to change. I like a heavier mouse so this is a great feature. Recomend to all and the price was 11 bucks less than Wally world.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, love that you can change the weight of it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Scrolling wheel issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking mouse. Light but you can add weights to your liking. Long enough wires that’s good thing. I like 90% of the product. 11 customizable buttons. Good solid clicks. All good. But there is one button that I use alot to browse web. Center button. It’s too slippery and scrolling is not as smooth as it should be. You need to put effort to scroll. I have my set up as left and right shift as windows snapping to left and right. When I am scrolling it it snap my browsers to left and right. It’s very annoying. Due to scrolling being so rigid and slippery I have to put some force on it. Everything is good except the scrolling wheels. If you are just gaming I guess it’s good enough but it’s not for web browsing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Finally found it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Finally found a comfy mice! Best for gaming!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled you love the G502 HERO! It's fantastic to hear you found the perfect mouse for your gaming needs. Thanks for sharing your feedback with us!

  • Rated 4 out of 5 stars

    Very nice mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this mouse but I constantly have problems with right-click registering in FPS games after normal use. I looked it up and this appears to be a well-documented issue. Not the first time this has happened. This is typically a palm-grip mouse and the programmable buttons and unlockable mouse-wheel is super nice.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Well rounded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customization options with the weights so you can make it just right. Colors sync with the rest of my Logitech items easily through the hub. I absolutely love having hyperscrolling again.

    I would recommend this to a friend