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Customer reviews

Rating 4.7 out of 5 stars with 9220 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the 3' USB-A to USB-C Charge-and-Sync Cable, particularly praising its suitable cable length and overall quality construction. Compatibility and the growing prevalence of USB-C connectivity are also appreciated. While some users noted a tight fit, the cable generally performs well without overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 439 Showing 8,761-8,780 of 9,220 reviews
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If youre looking for a good charger stick with c-types these charge drasticly slower than them. Not even worth it really

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you for taking the time to review our Best Buy essentials™ - 5' USB-A to USB-C Charge-and-Sync Cable - Black. I know that this could be an unfortunate situation. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Best Buy Essentials Support
      Angela
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Didn't even last a month

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable no longer stays plugged in and wobbles back and forth when barely touched. Problematic when I'm using it to connect my phone to my car and run Android Auto. I thought my phone was broken so I took it to a repair shop. They said it was fine and to try a different cable. Sure enough, the new cable was fine.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi ChristineD! I am truly sorry to hear about the inconvenience you experienced with our USB-A to USB-C cable. I can imagine how frustrating it must have been to think that your phone was broken when in fact the cable was the issue. We are committed to providing high-quality products and we will make it right by offering assistance covered by the manufacturer's warranty. Please call 1-888-237-8289 for further support.

      JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5-usb-a-to-usb-c-charge-and-sync-cable-black/6456416.p?skuId=6456416 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working after a week. Not certified for Apple phones

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Useless cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong cord for new ph! Whats wrong with selling the charger & cord tofether, oh yeah, make bigger profit if you sell separately! Ah gotta habd it to large corporations, always thinking how to screw the customer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    n/a

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    to expensive and take too long to charge the equipment.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi GoldieF,

      Thank you for taking the time to review our Best Buy essentials™ - 5' USB-C to USB-C Charge-and-Sync Cable - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.


      Best Buy Essentials Products
      Nikki
      Please visit https://www.bestbuy.com/site/best-buy-essentials-5-usb-c-to-usb-c-charge-and-sync-cable-black/6456421.p?skuId=6456421 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Watch Out for the return policy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this before Christmas and turns out I didn't need it. Forgot to return it until after the holidays. Best Buy in Lewisville Texas would not accept the return as it was 7 days outside the return window. The product is in original packaging and still sold in store at the same price I paid for it. Lost a long-time customer over $8.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you for taking the time to review our Best Buy essentials™ - 3' USB-C to USB-C Charge-and-Sync Cable - Black, we're very sorry to read you are experiencing this issue with one of our products. I know that this could be an unfortunate situation. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Best Buy Essentials Support
      Angela
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Long cord, poor usb c plug.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable is nice and long but after a little use the plug falls out of the phone easily and disconnects easily.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thanks for your feedback, Steve. I understand how frustrating it is when a cable disconnects easily, especially after a short period of use.

      If you'd like to explore warranty options or need assistance finding a more reliable cable, please contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    A short led to a short life.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice looking cable and though it appears to be well made, unfortunately after a little over one year it developed a short.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you for taking the time to review our Best Buy essentials™ - 5' USB-C to USB Charge-and-Sync Cable - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Best Buy Essentials Support
      Angela
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Not a realiable cord.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The end that plugs into the phone keeps falling out so a real pain in the butt.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Charger Works but slow charging

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow charger, but eventually gets the job done. Good material

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi CristalR! It's good to know that the Best Buy essentials™ - 5' USB-A to USB-C Charge-and-Sync Cable is getting the job done, even if it's a bit slow. We appreciate your feedback about its performance and for highlighting the quality of the material; we strive to provide durable products that last. If you ever have any questions or need assistance in the future, please feel free to contact our Best Buy Essentials Customer Service at 866-597-8427 - Dalainne | Best Buy Essentials Support | https://www.bestbuy.com/site/best-buy-essentials-5-usb-a-to-usb-c-charge-and-sync-cable-black/6456416.p?skuId=6456416 BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow charging and worth probably half of what I bought it for. I've tried this cable in my car and at work and I probably could have bought a cable anywhere else for less and gotten the same quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cable length

    Rated 1 out of 5 stars

    Not Worth It

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke within three weeks. Not worth it. It was a long cord but broke too early.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Donald,



      Thank you for writing a review about our Best Buy essentials™ - 9' USB-C to USB Charge-and-Sync Cable - Black. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Bestbuy Support
      Marites
      www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Does NOT support Super Fast Charging

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not support supper fast charging. When connected to the Samsung super fast charging plug, the phone charges at a 'standard' rate, not at a fast rate. The description should really say this and make it clear that this is not supported using this cable.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi TomD,

      Thank you for taking time to write a review our Best Buy essentials™ - 3' USB-C to USB-C Charge-and-Sync Cable - Black. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Dina || Best Buy Essentials Support || https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Very slow to charge MacBook connected to an outlet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very slow to charge a MacBook, using the adaptor from Apple with it. The original charger that comes with the MacBook is extremely fast.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We apologize for any inconvenience you experienced with charging your MacBook using our adaptor. We strive to provide quality products that meet the same standards as the original charger from Apple. We appreciate your feedback and will take it into consideration for future improvements. Thank you for your honesty and for giving us the opportunity to address your concerns. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-3-usb-a-to-usb-c-charge-and-sync-cable-black/6456381.p?skuId=6456381 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work well on my phone; the 'connector' that attaches to the phone keeps sliding off; so you will always need to be near the phone while it is recharging so you can keep the cord securely attached. Otherwise it stops recharging.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt work, this is not what i needed. But it doesn't work

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi GregoryG,

      Thank you for taking the time to review our Best Buy essentials™ - 5' USB-C to USB-C Charge-and-Sync Cable - Black, I understand how exciting a new purchase can be and how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your devices, we'll be more than happy to provide any needed assistance.

      BestBuy Essentials Support
      Shella
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    USB - USBC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its charging my device there’s no Carplay connection

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We're sorry to hear about the issue you're experiencing with CarPlay not connecting properly, even though the device is charging. Ensuring seamless compatibility between our products and various systems is important to us, and we apologize for any inconvenience caused by this issue. Your feedback is valuable, and we'll take it into account to address any compatibility concerns moving forward. If you need assistance with troubleshooting or if there's anything else we can do to help, please feel free to reach out to us. We appreciate your understanding and thank you for bringing this matter to our attention. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-3-usb-a-to-usb-c-charge-and-sync-cable-black/6456381.p?skuId=6456381 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Charger won’t last, save your money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had this charger for a little over two weeks and it broke on me. Disappointing… of course it’s several days past the return and refund window too. I definitely regret spending the money and wish I would have looked at more reviews because clearly this is common with this purchase.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi LymeStrongMama77! I am truly sorry to hear that your Best Buy essentials™ - 5' USB-C to USB-C Charge-and-Sync Cable broke after only two weeks. It must be incredibly disappointing to have it happen just after the return and refund window had closed. I can understand how frustrating that must be for you. Please know that this is an isolated issue and we do offer a 15-day return and exchange policy for situations like this. Please contact us so we can assist you further with replacing the cable. Your satisfaction is important to us.

      JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5-usb-c-to-usb-c-charge-and-sync-cable-black/6456421.p?skuId=6456421 BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Okay item

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable didn't function as intended. I was trying to connect two laptops, but this wouldn't work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 1 out of 5 stars

    Eh

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cord lasts longer than the other i reviewed but just isnt the same quality as the Samsung cords.

    No, I would not recommend this to a friend