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Customer reviews

Rating 4.8 out of 5 stars with 1929 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers express satisfaction with the "5' USB-A to Micro USB Charge-and-Sync Cable" due to its quality, perfect cable length, and broad compatibility. The USB charging capability and ease of use, facilitated by the extra-long cord, are also appreciated. A small number of customers reported receiving the wrong size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 1,929 reviews
  • Rated 3 out of 5 stars

    Will transmit power but not media

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transmits power but not audio. I bought this as a replacement for the cable on my astro A40 amp and it powers the doc up but it won’t transmit audio through it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    DisCord in Alabama

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord arrived on time. However, it was the incorrect cord. Am having to send it back.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great the first day. Second day, the charger wouldn't stay in the phone. I would have taken it back but the nearest store was an hour away.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong item ordered althought presented to store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Presented phone to ensure the correct Charger-Cable was order after several YES it arrived not item required to fit my phone. Reason I presented to store as with intent to ensure I received the correct item.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alt View Zoom 11. Best Buy essentials™ - 3' USB-A

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alt View Zoom 11. Best Buy essentials™ - 3' USB-A works as described satisfactory.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The uses

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a type-A to type-C cable.... or is it? This could also be a belt or shoelaces in an emergency

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only get at a good price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would only recommend buying on sale, otherwise there are cheaper options that perform just as well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Staff to many chiefs not enough..etc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually put staff on the floor that knows product

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thanks, MichaelD. We appreciate your suggestion and understand how important knowledgeable staff are when making product decisions. Your input helps us improve. Tine | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    2' Micro USB Cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable is OK but the end doesn't slips out of the phone too easily. It is hard to make the connection sometimes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok but couldn't not find a long cable so I settle for it. The cable does what it suppose to do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cheap materials and craftsmanship Already broken after a few months.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not gonna watch Superbowl on my new tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable works perfectly, but the TV and soundbar that i purchased on the same day have not even been delivered yet!!! Its been 10 days, 3 separate delivery days have come and gone, each one canceled. But i was never contacted by anyone to make me aware. All 3 day's i missed work sitting here at home thinking that at any minute my $3600 purchase would be delivered, but nope!!!! Each time ive called to inquire im given the run around. Pretty much blaming someone for not entering something into the system. So here i sit still waiting for someone from BEST BUY to call me to make this right!!! How about a discount at least for my frustration!!!!????

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi JeffJ,

      Thank you for taking the time to review our Best Buy essentials™ - 9' USB-A to Micro USB Charge-and-Sync Cable - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.


      Best Buy Essentials Products
      Nikki
      Please visit https://www.bestbuy.com/site/best-buy-essentials-9-usb-a-to-micro-usb-charge-and-sync-cable-black/6456441.p?skuId=6456441 BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    Phone charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is way too short, needs to be longer. Would prefer wall plug but none available

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    2 short

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return item due to size and it was not what I needed for my device.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello Mac13,

      Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product.Rest assured we are working to improve this product. For any questions,do not hesitate in reaching us at www.bestbuy.com/support

      Bestbuy Essentials
      Merjorie
      www.bestbuy.com/support BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    USB to micro cable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work, nothing special about it. Cable isn't very flexible.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needed Another

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older Fire Tablet. The newer versions have different USB wires. I have no idea why.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not seem to be charging my Arlo so I don't know if it's working or not. I will continue trying

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Woohoo, it’s a phone charging cable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sent me an email asking me to review this item. Woohoo, it’s a phone charging cable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in order to plug up to a toy. It does the job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ethernet Cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed to have an ethernet connection. Purchased this cable and it works great!

    I would recommend this to a friend