Customer Ratings & Reviews
- Model:
- SM-R177NZWAXAR
- SKU:
- 6464282
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
Ear Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome ear buds and would recommend to anyone , I have enjoyed my ear buds .
I would recommend this to a friend- Pros mentioned:Sound quality
Ear buds
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are samsung ear buds for listening to stuff you want
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Qmjki, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2. We value your feedback as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having any information available regarding what you may be experiencing with your Galaxy Buds2 and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a staunch Samsung customer. - Debra
Better buds ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this buds, really good ones. The color is great and the sound
I would recommend this to a friendLove it!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it.!! It did disconnected one ear bud while i was using it a couple of times but have have no further trouble so well see.
I would recommend this to a friend- Pros mentioned:Sound quality
Amazing !
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these earphones because my airpods pro stopped working randomly one. I can say this is a purchase i do not regret buying. These have amazing sound quality and as well as many accesible features such as noise cancellation. This gives you better quality than airpods at a much lower price.
I would recommend this to a friend Grear Sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them as a gift as a friend as a upgrade from original buds and they love them.
I would recommend this to a friendWatch the white and silver
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mom and android fan. The color combinations are a little confusing between white and the silver.
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Best budget headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and sound quality is outstanding.
I would recommend this to a friend Okay
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lost my first pair of earbuds that have bought from best. that I love. So I went back to buy another pair. But these fall out of my ears unless I have wear a hat So that's why I only gave it 3 stars.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there VanessaV, thank you for your feedback on your Samsung Galaxy Buds2. We understand the importance of the overall fit of your device for the continued usage and enjoyment of your device. We have an article on our website titled "How to wear your Samsung earbuds" to help ensure the placement is in the optimal place for the security of the fit. You can also perform a fit test while wearing the buds in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
Buy now
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Iove these so much too bad someone stole the buds and left the case
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great i use them everyday at work would definitely recommend
I would recommend this to a friendSound great. Do the darn thing.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient, do what I need them for and can't ask for much else.
I would recommend this to a friendGood Samsung product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product.. I have not had any problems as of yet!.
I would recommend this to a friendgreat earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product. had to buy my wifes some she kept taking mine to use
I would recommend this to a friendGreat buds!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. Very intuitive with samsung phones and easy to use
I would recommend this to a friend- Pros mentioned:Sound quality
great earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality true wireless earbuds. sound quality is pretty nice with minimal if any audio lag from device to these. prefer these over my galaxy buds like or galaxy buds pro. only issue is the aesthetics. if the earbuds are charcoal, the case should match in color like previous galaxy earbuds.
I would recommend this to a friend Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of headphones that works great with my phone.
I would recommend this to a friendwireless headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good price for the quality that it gives to you
I would recommend this to a friend- Pros mentioned:Sound quality
Galaxy Buds2
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, but horrible durability. Used these things for 5 months and now I have dead galaxy buds that wont hold a charge.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for reaching out, Cole, and for your feedback on the Galaxy Buds2. These earbuds provide a remarkable audio experience with well-balanced sound, exceptional comfort, active noise cancellation (ANC), and seamless connectivity to your phone and watch. If your earbuds are not charging or turning on, it could be related to the earbuds or the charging case. Make sure to use an approved Samsung charger, as unapproved chargers may lead to difficulties. To troubleshoot, try fully charging the case, checking the earbuds for any damage, or restarting them. For more assistance, please visit our "Samsung earbuds do not turn on or charge" page. Remember, Samsung products come with a limited 12-month warranty against manufacturing defects, and you can also consider Samsung Care+ for extended protection and additional support. If this persists, please reach out to us at Support. -Kelvin
- Pros mentioned:Sound quality
Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I struggle a little bit keeping them in my ears. My est canals are very small. I have the smallest buds in my ears and they still fall out. The sound is good. I still have to have the volume high as I have a hearing aid and have to take it out when using my buds.
I would recommend this to a friend