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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5271 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 5,271 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    The Best Thus Far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had all the galaxy buds. besides the pro 2 & these are the best thus far. None has fitted my ears but these. Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear oods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound effect and very clear. No interruption from outside sounds or static. Would highly recommend this ear pods ..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy-going

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slips out of ear easy.. If laying down..keep pushing into ear very loose fix...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Sound is awesome and the option for ANC or ambient sound is a plus... The fact that they are lavender is perfect

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. I'm becoming less of an in-ear fan (returned these for Sony WH-XB910N over ear head phones)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Fit issues for smaller ears

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but if you have small ears these buds fall out so easily while walking or laying down sadly will have to return them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! They sound good but not so good with phone calls. It seems like the person on the other end can't hear me very clearly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Ear Buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds work fine The case on the other hand does not hold a charge. It stopped and when I checked when purchased it's just over a year.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these earbuds for $50 when I upgraded my phone. Wasn't sure if it was worth it, but it was. They are great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying off-brand earbuds, i find these Galaxy buds to not only be far superior, but very reliable and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is clear and the noise cancellation is really good. I really like these headphones. Easy connection for bluetooth

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried a lot of different earphones but Samsung's earbuds are usually the most comfortable and durable out there

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Galaxy Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good quality ear buds. However, they tend to drop out at times or start feeling like they're slipping out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Need a size for extra small ears.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ears buds are new for me and I've now tried seversl pairs. I wish all ear buds came in sizes because one size does not fit all. These are the best I've found for my very small ear canals. Excellent sound, easy to charge and maintain, but I do have to additionally purchase extra small tips.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself was great. However, when I got home from purchasing, I found no papers included. No instructions, owners manual, nothing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't sound as good id hoped and weren't very comfortable.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings DarrellE, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Without knowing what your expectations may be regarding the audio quality of the Galaxy Buds and without knowing what you may be experiencing with your device, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Perfect match for a cell phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value, Got this one for Free with a purchase of the cell phone. The sound is near perfect. Very clear and nicely build.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    No regret for purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this Galaxy Buds2. I was considering between Buds pro and Buds 2 but price and well fit on my ears, I picked Buds 2. Awesome earbud. No regret

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not my favorite ear buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They constantly fall out of my ears. They are not very loud.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Grip

    Rated 2 out of 5 stars

    Samsung ear buds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear bud Stop working/ high pitched sound. Ear buds and case too slick…hard to hold on to

    No, I would not recommend this to a friend