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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5271 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 5,271 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear. Easy to charge. Sound is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ear buds and would recommend to anyone , I have enjoyed my ear buds .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better buds ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this buds, really good ones. The color is great and the sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it.!! It did disconnected one ear bud while i was using it a couple of times but have have no further trouble so well see.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these earphones because my airpods pro stopped working randomly one. I can say this is a purchase i do not regret buying. These have amazing sound quality and as well as many accesible features such as noise cancellation. This gives you better quality than airpods at a much lower price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grear Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them as a gift as a friend as a upgrade from original buds and they love them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost my first pair of earbuds that have bought from best. that I love. So I went back to buy another pair. But these fall out of my ears unless I have wear a hat So that's why I only gave it 3 stars.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there VanessaV, thank you for your feedback on your Samsung Galaxy Buds2. We understand the importance of the overall fit of your device for the continued usage and enjoyment of your device. We have an article on our website titled "How to wear your Samsung earbuds" to help ensure the placement is in the optimal place for the security of the fit. You can also perform a fit test while wearing the buds in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Watch the white and silver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom and android fan. The color combinations are a little confusing between white and the silver.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best budget headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and sound quality is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iove these so much too bad someone stole the buds and left the case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Samsung product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.. I have not had any problems as of yet!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great i use them everyday at work would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound great. Do the darn thing.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient, do what I need them for and can't ask for much else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. had to buy my wifes some she kept taking mine to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Very intuitive with samsung phones and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality true wireless earbuds. sound quality is pretty nice with minimal if any audio lag from device to these. prefer these over my galaxy buds like or galaxy buds pro. only issue is the aesthetics. if the earbuds are charcoal, the case should match in color like previous galaxy earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Galaxy Buds2

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, but horrible durability. Used these things for 5 months and now I have dead galaxy buds that wont hold a charge.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for reaching out, Cole, and for your feedback on the Galaxy Buds2. These earbuds provide a remarkable audio experience with well-balanced sound, exceptional comfort, active noise cancellation (ANC), and seamless connectivity to your phone and watch. If your earbuds are not charging or turning on, it could be related to the earbuds or the charging case. Make sure to use an approved Samsung charger, as unapproved chargers may lead to difficulties. To troubleshoot, try fully charging the case, checking the earbuds for any damage, or restarting them. For more assistance, please visit our "Samsung earbuds do not turn on or charge" page. Remember, Samsung products come with a limited 12-month warranty against manufacturing defects, and you can also consider Samsung Care+ for extended protection and additional support. If this persists, please reach out to us at Support. -Kelvin Samsung

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones that works great with my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good price for the quality that it gives to you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a gift for someone and they absolutely loved them.

    I would recommend this to a friend