Customer Ratings & Reviews
- Model:
- SM-R177NZGAXAR
- SKU:
- 6464283
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
Galaxy earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were a hit as a Christmas gift, I haven’t heard any complaints about them.
I would recommend this to a friendGreat battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone. s
I would recommend this to a friend- Pros mentioned:Fit
Wait For The Next Model
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had several versions of the Samsung earbuds. And this one is probably my second least favorite. The Buds2 stay in better than the more expensive Buds Pro (which is my least favorite due to fit). But I have to say the range on the Bud2 is the worst of all the ones I have had. One thing that I really don't like is that the case is glossy white. And the graphite is grayer than I thought it would be. I wanted black, but that color is only available with the Pro (which again didn't fit as well). And I have tried all of the advice from Samsung on the fit, but it didn't change anything. Bring back the IconX model!! That was the best.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, William. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice earbuds! I received these with a phone purchase
I would recommend this to a friendGreat choice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these ear buds. They are perfect so far. I would recommend .
I would recommend this to a friendWay better than the last model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves these things!!! I’m glad that I was able to get them for him.
I would recommend this to a friend- Pros mentioned:Connectivity
Works great for my needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Lots of features and easily connects to my Samsung phone(of course). The only gripe is the tapping for the volume up and down.. its hit or miss most of the time..
I would recommend this to a friend Wireless Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues whatsoever, definitely recommended. Good purchase..
I would recommend this to a friendAverage Product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to get it repaired multiple times as one side stops working
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Vamsee, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Feel free to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your Buds2. Feel free to reach back out to us if you have any questions or if you would like any further assistance. Thank you for being a treasured Samsung customer. - Debra
- Pros mentioned:Battery life, Comfort, Fit
Best Earbuds I've used
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best earbuds I've used so far. I used a set of akg n400's before, but they were way too uncomfortable, fell out too easily, and battery life sucked. That could just be me and the fact I didn't have the other silicone ear triangle things. Not sure these sound as good as the n400's, but they sound very good. Sound: I like good audio, but I really don't have a great ear for judging quality. That said, these sound great to me. They sound very similiar to the AKG N400's perhaps with less bass. Fit: The buds2 fit in my ear very nicely with the included tips and I can wear them for around 9hrs without issues. They do fall out occasionall, but it's usually easy to feel when they're falling out and adjust them. Battery: The battery life on these is very impressive, as they often last 6-9hrs without charging in the case. For some reason the earbuds often drain their batteries unevenly, so you'll end up with one dead and one with 20-30% charge still. The case battery is very good and I've never ran it empty before. Case: Honestly, the case is probably my biggest issue with these earbuds. Any light drop and the case will shoot out the tiny earbuds in a 360, and then the case will close itself. This makes it really easy to lose the earbuds and not notice because the case closed itself back up. Buttons: It took me a few weeks of using the earbuds to appreciate the touch controls. Now it works fairly reliably. The app also gives you a lot of controls for the buttons. Noise Cancellation/Ambient Sound: Noise cancelling is pretty good. Not amazing but good. Some static is audible when using it. Ambient sound is okayish. It picks up on a lot of unwanted background noises like fan noise and doesn't pick up on people's speech well. Both of these features are made worse by what I talk about below.
I would recommend this to a friend - Pros mentioned:Sound quality
Bad fitting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love most Samsung products but these ear buds dont fit in the ear well. Im constantly adjusting them or trying to catch them when they fall out. The sound is great though!
No, I would not recommend this to a friend Good value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earbuds, got for free with my phone so cant complain
I would recommend this to a friendReview
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this device works great, worth the price tag. Would recommend.
I would recommend this to a friend- Pros mentioned:Sound quality
Gallaxy Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great, battery could be better. Had one fall out once. Have to snug em up now and then. There are other size silicone tips but the other ones don't pass the fit test.
I would recommend this to a friend Love it !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these earphones, have been using it for few weeks and no issues so far.
I would recommend this to a friendNew Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our delivery crew was very knowledgeable Talked us through thw entire process
I would recommend this to a friendgreat sound and good fit for the ear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy parring with Samsung devices and advertised as water-proof
I would recommend this to a friend- Pros mentioned:Comfort
Sacrificing quality for comfort and looks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my Jabra Elite 65t with these. While Functions, Audio quality and Voice quality took a hit. The comfort, how they barely show our of your ear and being able to lay down on your ear while using them are a big plus.
I would recommend this to a friend Samsung Galaxy Buds 2
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm as expected!! Samsung hasn't failed me yet!!
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase I recommend this to everyone The best
I would recommend this to a friend