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Customer reviews

Rating 4.4 out of 5 stars with 5275 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 5,275 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a item is the best would recommend for a people

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    They lasted 7 months

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used them heavily, but for that price, i expected longer life. Sound quality was great, but started to fade and then died. i still have my old first gen buds—way better in every way

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. Got these for my girlfriend and she loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energy Tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer services and i am very happy with my new Earbud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great buds and a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work very well, the ANC on them is nice, the lack of a "wing" to help hold it in the ear makes them slip out a bit when I wear them and am really active, but they sound great. One star off for removing the wing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They do the job and sound good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good but a little too...smooth and small. They keep falling out of my ear when I never had that issue with the first Samsung buds. They sound great tho and do the job

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Audio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected a bit more from Samsung, however no major complaints. The sound is good, the fit not so much but maybe I haven't quite figured it out, wish there was a behind ear option. Easy to pair, nothing complicated.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Generic next time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not intuitive. Need app to change volume. Do not stay in ear. The initial setup requires more effort than I desire for use of ear buds. They disconnect morecthan generic ear buds. Not worth the cost.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these only thing that can make them better is if they were water proof

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good quality poor design

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good, but fall out frequently. I lost one after two weeks while on a hike. So disappointing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello AngelaT, we appreciate you sharing your experience with us and your Samsung Galaxy Buds2. We are happy to hear you enjoyed the audio quality of your device. The buds would have come with additional ear tips in different sizes to help with the fit of your device. You can also do a fit test while wearing the buds and connected in the Samsung Wearables App. You can also use the Find My Buds feature of the device if you do happen to drop one and can't locate it so long as the device still has battery power. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there awesome best pair i have boughten. Also great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds find me feature is a Super helpful feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look, feel and performance of these buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are great. I really like not having any cords. They sound great, very clear and plenty of bass. I found the setup software a little clunky, After watching a few you tube videos I got them set up ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for listening to music easy to charge and really portable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Terrible Battery usage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good, battery life is terrible. My 1st gen would last 10 hours, these for about 4-5. Would not recommend if you're used to long life

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    As a welder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorta bulkier in a different way, my welding helmets rubs and pushes them into my ear much more than the buds pro.. Otherwise great

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there JackB, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2. We are happy to hear that you are enjoying your buds for the majority of your daily activities. Your feedback is crucial to us as we strive to provide the best possible experience to our customers through innovation in our product line. Please reach out to us at any time with additional feedback or if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good earphone. My sister in law loved it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good quality for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the better values you can find for wireless earbuds with active noise cancellation that does a decent job. I wish they designed the case a bit better to make it easier to open one-handed though.

    I would recommend this to a friend