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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5271 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 5,271 reviews
  • Cons mentioned:
    Grip

    Rated 3 out of 5 stars

    EASY TO OPERATE

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slippery and hard to find while doing yard work but compatible to my Samsung 23 cellphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zoning out

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my earbuds! I use them at work to focus while typing emails all day. And to drown out the annoying coworker!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, but at the same time they will randomly disconnect and reconnect when theyvare fully charge and with my phone in my pocket.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this item/product for my wife and she love them. So of her reaction I’m giving them a 4 1/2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work excellent any problems and the 0eiple work on best buy doing good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. the only problem is for me is the playback time. It doesn’t seem to last long enough before have to put them in the case to recharge.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    buds2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is clear fit is OK . always makes me sound like i have a cold when talking to someone on the phone. overall a good product

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good daily driver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid war bud that offer good sound quality and comfort for long uses. I use them often for work and just use one bud at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good sound when inserted just right.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original Galaxy Bud were great but I lost them. I replaced them with these expecting at least equal quality but I am disappointed with these. They don't stay in the ear, I have tried all three of the pads but none of them help. This could be because of the redesign but they are almost worthless being I can't do most activities I used to do. Sound is as good when they are fit just right but otherwise they sound tinny and let in too much environmental sound.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great but no ANC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great and they don't hurt when in for a long time. The only con is the active noise cancelling is nonexistent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Figured the last pair lasted for almost 2 years of constant abuse. Upgraded to a new set and am very pleased so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Might crap out on you but overall okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this wasnt the 3rd pair ive gotten in the last 2 years theyd get all 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 1 out of 5 stars

    Galaxy Buds 2

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so used to my previous galaxy buds, I really dont like these bean shaped buds. Didn't like how it felt. Battery and sound were good.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Crash, we appreciate you sharing your feedback on your Samsung Galaxy Buds2. We understand how important the fit of your buds are to you on a daily basis and enhance your overall usage and enjoyment. We have an article on our website titled "How to wear your Samsung earbuds" to help ensure the placement is optimal for the comfort and security of the fit. You can also perform a fit test while wearing the buds and connected to the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good quality, has some flaws

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thesee earbuds are a pretty solid choice if you have a samsung phone. The sound quality is pretty good, but could be a bit more tonally diverse, as the sound is a bit thin, so not an audiophile's first choice. They are easy to use and have a great amount of features that integrate with my Note 20 that I really liked, and topped off with good microphones that do noise cancelling, calling, and ambient mode really well. The problem is in the design. They are very smooth and rounded, which means that they don't have any hooks or anything to secure them in the ear, and are therefore basically unusable while running. I constantly have to push them back in if i'm doing anything, and because the touch controls are so sensitive, those become unusable, too. Overall, not a bad choice for the basic consumer that doesn't plan on being active with them in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good ear buds. Just sucks one of the ear buds had the sensor stop working had to return.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    What an improvement!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing upgrade over the previous model! Unbelievable sound and quality construction. Very comfortable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems with mumbled voices. Me and other people that I call. I like the feel and sound when they are working right.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love them now that they pair correctly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them NOW, but i had to take them to the Samsung Experience when i was in NYC because they would only pair one bud at a time. So they lost a star, though it gave me an excuse to visit Chelsea Market.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice low profile Earphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought these to replace a lost pair. they have 3 pairs of rubber buds with different sizes. I have difficultly keeping them in sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung earpiece

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked just like the one I had prior although it's smaller and falls off sometimes if not held in place

    I would recommend this to a friend