Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$10.99
Save $14
Comp. Value: $24.99

Customer reviews

Rating 4.3 out of 5 stars with 838 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers highly value the product's performance, compatibility, and versatility, finding it to be exactly what they needed and applicable to many uses. The adjustable voltage and affordable price are also appreciated. Some customers have noted the size as a drawback, while others reported issues with the adapter's functionality or its short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 838 reviews
  • Rated 1 out of 5 stars

    Not Accurately Advertised

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased this to replace a laptop charger. It was listed in the search results for a laptop charger. When I received the item, it was labeled as not compatible for laptop use.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback regarding the Insignia™ 3,000 mA Universal AC Adapter. We sincerely apologize for the confusion caused by the product listing and understand how disappointing it must be to receive an item that doesn’t meet your expectations.

      Our goal is to provide accurate and helpful information for all our products, and we regret that this was not your experience. We are currently reviewing our product listings to ensure that compatibility information is clearly stated to prevent similar issues in the future.

      If you would like assistance with returning the adapter or finding a compatible charger for your laptop, please reach out to our customer service team. We are here to help and ensure you have a positive experience with our products.

      Thank you once again for your feedback, and we appreciate your understanding as we work to improve. BBY-ExBrand_Insignia

  • Cons mentioned:
    Work

    Rated 1 out of 5 stars

    Poor Devices - Do Not Work AT ALL!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device does not work. And, Best Buy will not accept my return.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No LED Indicator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "An LED indicator conveniently shows which voltage is selected" Nope, no LED indicator.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good product, annoying emails for a month.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I bought this plug I have received no less than 6 emails begging for a review survey. As soon as I delete one I get another pleading for a review. This survey garbage is stupid. The plug works great but you get 1 star for constantly bothering me and making want to buy everything on Amazon from now on.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JeremyG,

      Thank you for writing a review about our 3,000 mA 5’ Universal AC Adapter for High-Output Devices - Black. We know how frustrating it is when you received lots of emails that you did not expect. We sincerely apologize for any inconvenience. Please feel free to contact us at the link below to get assistance with your unit.

      Ritchie |Insignia Support
      https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    It’s a ok product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never work and unable to return it due to being on special

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, JakyA, for sharing your experience. We’re sorry to hear that the adapter didn’t work as expected and that the return policy was an issue. Our goal is to provide reliable accessories, and we understand how frustrating it can be when they don’t meet expectations. Your feedback is valuable, and we appreciate you taking the time to share it. If you need assistance, our support team is happy to help. Tine | Insignia Support

      If you're looking for more details on this product, you can check it out [here](https://www.bestbuy.com/site/insignia-3000-ma-5-universal-ac-adapter-for-high-output-devices-black/6465025.p?skuId=6465025). BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Didn’t work for me.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it said it was universal it still didn’t work for my projector.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BrittanyC,

      We apologize that this adapter did not work for your projector. We would like to help you with this issue. Please contact us at 1-877-467-4289 so we can provide the best possible solutions to resolve the issue.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Anker 4 in 1 charging station

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for a bit then suddenly stopped working.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wrong Item

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt do exactly what i need but its ok. I dont used it as much.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 3,000 mA 5’ Universal AC Adapter for High-Output Devices - Black. I understand how exciting a new purchase can be and how upsetting it is when things don't work as expected. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    It's alright

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not the best, and it disconnects often. Unfortunately can't return

    No, I would not recommend this to a friend
  • Pros mentioned:
    Versatility

    Rated 1 out of 5 stars

    great gift idea

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great universal adapter for the price and easy to use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Universal Adapter

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd time that I've attempted to use this adapter. They never work! I've tried them on several TVs and none of them work. One of the worst products ever for being a "Universal" adapter.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Craig,

      One of our priorities is to hear our customers feedback about our products. We want to make sure that we can improve its effectivity and quality. You may contact us at (877) 467-4289 if you need further assistance.

      Insignia Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Defected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item would not work the way it was suppose. I tried two different ones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good for me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    None of the several adapters worked with my device.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Tom43,

      We are sorry for your experience. Hearing your feedback is important to us so we can continue to improve the quality of our products. If you need further assistance, please contact Insignia at 1-877-467-4289.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Didn’t work for me :(

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just because it didn’t charge my speaker. Then again I’m not sure if my own speaker is broken. Take this review with a grain of salt. It might work for you, if not just return it, boom, mad simple BRUH

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caused a spark a few minutes after being plugged in to a device that I was told it would work for. Not sure yet if it damaged the device but definitely never using anything from this brand again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there. Thank you for taking the time to leave a review on Insignia™ - 3,000 mA 5’ Universal AC Adapter for High-Output Devices. I know how alarming it is experience that with this unit. Kindly do a return if you are still within the return period.
      Mary II Insignia Products Customer Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Poor quality didn’t work for what I needed it too

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible bought it twice and it burned out everytime

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 3,000 mA 5’ Universal AC Adapter for High-Output Devices! We understand that you're having issue with the 3 unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    generic power supply

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a generic power supply for my computer screen. I did not work and I had to return it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I apologize that the Insignia™ 3,000 mA 5' Universal AC Adapter for High-Output Devices did not meet your needs and did not work with your computer screen. I'm sorry for any inconvenience this may have caused. At Insignia, we strive to provide high-quality products that meet our customers' expectations. Can you please provide me with more information about the issue you experienced, such as any error messages or symptoms you observed? This will help us to better understand what went wrong and how we can improve our product for future customers. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3000-ma-5-universal-ac-adapter-for-high-output-devices-black/6465025.p?skuId=6465025 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Garbage

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work on my blue-ray player. It fit perfectly with one of the adaptors but after setting it to the right volts and plugging it in, it would not work at all. Very disappointed

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 3,000 mA 5’ Universal AC Adapter for High-Output Devices - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Faulty Power Adapter

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stopped working the next day. used it once to power my laptop. used regularly like any other power card. next day wouldn't power on. nothing. never had a chance to return it, or i would. bogus power adapter.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Scott2316,

      Thank you for taking the time to review our Insignia™ - 3,000 mA 5’ Universal AC Adapter for High-Output Devices - Black. I understand you found it uncomfortable to use since it stopped working the next day and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Open Box D.O.A.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it open box at a whole $5 off full retail. It didnt work. i assumed they test returns b4 placing back out on the sales floor. no worries, things happen

    No, I would not recommend this to a friend