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Customer reviews

Rating 4.4 out of 5 stars with 486 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate its compact size and sleek design, while some find the noise level and the need for frequent cleaning to be drawbacks. The water tank's design also received mixed reviews, with some users finding it inconvenient to refill. Although the WiFi functionality is a plus for some, concerns about reliability were also raised by several customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 486 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it!!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker is perfect for 2 people!! We use it every single day!!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very. Quiet, makes great ice, and set up was easy. We are all happy!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    GE Opal Ice machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted a ice machine. This ice machine is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Counter top ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Creates amazing ice. My wife and I Love this item.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best thing for my family they love the crushed ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ice maker I have ever owned. Simple to use and makes ice on demand. I like the way it starts making ice when you return drawer after filling glass. All the so called little things really add up.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 work perfect who need to buy ice when you have a ice machine

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ice maker. It makes the perfect size size.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love the nugget ice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Love the nugget ice. Perfect for our small family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely obsessed. We use it everyday and it holds a lot of ice for a family of 4. We are really putting it to work this summer with how hot its getting.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Pellet Ice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful pellet ice! Unit is of good quality. Black Friday sale!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this product!! There is nothing better!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awesome when works.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works it’s awesome; however the price doesn’t reflect quality. There are way cheaper versions available. Make sure you buy the warranty because the unit while fail within the year. Because the units are not repairable, it’s a throw away item, like disposable tissue. Cleaning is an absolute chore a you quickly start to wonder why you bought this machine. Don’t get me wrong, when works the ice nuggets or “the good ice” is amazing, but that quickly gets old because of maintenance and cost.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Boyer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine, the family loves it. Best ice I have tried.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Icemaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Always wanted my own nugget ice maker and now I do!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Doesn’t last long

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn’t last long. Purchased 12/23, it stopped working by 1/25. Will purchase a different brand going forward.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Nice Ice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice ice! We love this because of the chewable ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Tech Shop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, fast delivery, works flawless. Best Buy is my go to for anything tech. Appreciate it team!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Too Expensive for Lack of Longevity

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working within 3 months. Difficult to clean.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We value your feedback on the longevity and cleaning challenges of the ice maker. To get support for your Opal Ice Maker or to request a product exchange, complete the support request form on our GE Appliances website or call 1-866-907-6718. GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 2 out of 5 stars

    Will not last long, waste of money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice is perfect, HOWEVER, the ice maker is just outside of the 1 year warranty mark and it’s stuck in a forever “defrosting” cycle, no matter how many times I call customer support or descale. Two other people people I know had their’s do the same thing. The ice is superior, but you’ll spend $500 every 14 months replacing it. Do not recommend.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're happy to hear that you like the ice, but we're sorry about any trouble you've had. The unit will run a rinse cycle to defrost the ice maker when needed and then start making ice again. Make sure to add water when needed. We hope that thing improve soon and please let us know if have any questions. All the best.- Kianna@GEA GE_Appliances