Customer Ratings & Reviews
- Model:
- NE63A6751SS/AA
- |
- SKU:
- 6468307
Customer reviews
Rating 4.5 out of 5 stars with 966 reviews
(966 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Ease of Cleaning4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the 6.3 cu. ft. Smart Freestanding Electric Range's Air Fry feature and overall ease of use. Many appreciate its overall performance, heating speed, and various features, as well as its practical design. However, some customers have expressed concerns about the glass top's susceptibility to scratches, difficulty in cleaning, and the control panel not being backlit.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Stove
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great oven you will definitely have to read instructions before using has more features than expected great Stove
This review is from Samsung - 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo, No-Preheat Air Fry & Griddle - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
The stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a good purchase well worth the price my wife loved it and she has no complaints meet all her wants and needs in a stove
This review is from Samsung - 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo, No-Preheat Air Fry & Griddle - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Stove is awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s so nice we are afraid to use it. Beautiful design and quality. Installers did a great job and were very careful and friendly!
I would recommend this to a friend Rated 1 out of 5 stars
Avoid all Samsung Appliances
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought Samsung appliances three years ago: a fridge, a double oven range and microwave. We’ve already spent $300 on repairing the refrigerator, replaced the microwave, and had Samsung replace a faulty temperature sensor while unit was under warranty. Most disturbing is that the temperature sensor failed again recently and I contacted Samsung because our house filled with smoke and I was alarmed at the significant fire hazard risk to us and fellow unsuspecting consumers. In fact, if you do a Google search, you will see that there is a class action lawsuit out there for the same problem. When I first called Samsung, I was optimistic that they were going to take responsibility for this issue, but I am horrified to report that they are tech came out and reported an infestation in our unit as the cause of the problem. There is absolutely no infestation. We tried using the oven because the Samsung tech said it was safe and got a C20 error message. We had another technician come out from a different company and they reported that yes or oven was heating past the set point and that someone unplugged the temperature censor causing the C20 error message. When the tech plugged the temp sensor back in the oven overheated. No infestation. Please see the attached job order from Samsung versus the report from an independent tech today. I was on the phone with Samsung for 45 minutes and they decided that I should have pest control to come out and confirm that there is no infestation and then call them back. I recommended they send pest control to verify the integrity of their technician. Nope. Can’t do it because infestations are not covered by warranty, I’m sure they use that diagnosis quite a bit. I’m super disappointed. Samsung had the best features, but has not been worth the money at all. The safety issue is the biggest dealbreaker for me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good Day,
Let's have your unit checked and fixed, LeslieW.
We would like to speak to you directly to further examine your range to see how we can effectively assist you.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145794608, to help our team pull up your information.
Have a great day!
^Chrystel
Rated 5 out of 5 stars
Range and microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All went fast and smoothly in store people were great. The delivery was on time and the men were professional
I would recommend this to a friend- Pros mentioned:Air fry
Rated 5 out of 5 stars
Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the stove. The extras: air fryer, griddle, and two ovens all in one!!!!! I got my money’s worth!
I would recommend this to a friend Rated 4 out of 5 stars
Dual OVENS!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cook regularly for a multi-generational family of 7. This has been a complete game changer for us. With all the different palettes in our family, having the 2 ovens but also the option to use it as one big oven are phenomenal! While it has taken a little time to get used to all the settings and cooking temperatures. I am extremely pleased with this purchase.
I would recommend this to a friend- Pros mentioned:Air fry
Rated 5 out of 5 stars
Buy it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it best decision the air fryer is amazing done air fryed turkey ham chicken all female juicy tasted exquisite
This review is from Samsung - 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo, No-Preheat Air Fry & Griddle - Black Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
I like i like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this stove. It took some getting use to due to it heats up hotter than my previouse one. The oven is smaller than expected. I love the wireless connection that lets you know when your stove is turned on or ready after preheating
I would recommend this to a friend- Cons mentioned:Cleaning
Rated 5 out of 5 stars
Nice to cook with, nice to look at
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I find this stove to be an excellent stove. I highly recommend it for the features it has. I know I gave this five stars but my couple of the pics are that I wish they were more than one big burner and also it is very difficult to keep this thing clean. The stove top gets dirty easily, and it takes some effort to clean it up other than that very nice.
I would recommend this to a friend - Pros mentioned:Air fry
Rated 5 out of 5 stars
Range finally arrives
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had my range for a few days but so far everything works great. Love the airfry and split oven. Did use the griddle pan wasn't use where to place it but figured it out. a lot of instructions to read. This was my 2nd purchase originally purchased in Jan but that one disappeared son I cancelled that order and repurchased again to get it sooner. Everything worked out.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommended. One of the bedt househokd item
I would recommend this to a friend - Pros mentioned:Air fry
Rated 5 out of 5 stars
Versatile and very nice to have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, no major complaints. The air fryer can get messy, depending on what you are cooking. Bacon made a mess! And don’t cook greasy foods on the griddle unless you have a way you remove the grease as you cook. It would be nice to have an additional air fryer tray and oven rack. But so far it has been amazing.
I would recommend this to a friend Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome oven at a great price, wifi is amazing along with the smart things app.
I would recommend this to a friend- Cons mentioned:Glass top
Rated 3 out of 5 stars
Glasstop Scratches Extremely Easy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So overall the stoves functions and performance are pretty good. Im a professional chef so I actually cook on this stove and noticed the glass top scratches extremely easy. After my first time cooking with it, it got a huge scratch. I move my pans around while cooking and even during my first basic cook, scratched the top. Baked on food on the top also doesnt clean off as easy as i would have hoped. The top seems fragile so im honestly a little scared to cook on it. Also the convection feature for the over doesnt do that great if using the top or bottom oven. The space is too small so the air doesn’t circulate like it should. So to get best results, remove the divider and use both ovens as a whole.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings!
Thank you for taking the time in writing this detailed review of your Samsung range model.
I have shared a Samsung video link and Samsung links that can help you.
How to clean and maintain the glass cooktop on your Samsung stove:
https://youtu.be/b_dExUhgeus
Samsung cooktop cookware breakdown:
https://www.samsung.com/us/support/answer/ANS00045483/
How to use your Samsung electric range or cooktop:
https://www.samsung.com/us/support/answer/ANS00060805/
Samsung oven temperature issues:
https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-does-not-cook-well
I have shared this model's user manual link below. Please access the link and turn to page 35 for the twin mode temperature setting ranges to help with cooking in the oven.
https://downloadcenter.samsung.com/content/UM/202112/20211214153429901/NE63A6751_AA-00_EN-MES-CFR_210901.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145557503
to help our team pull up your information.
Leo
- Pros mentioned:Air fry
Rated 5 out of 5 stars
SAMSUNG OVEN
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST OVEN OUT THERE FOR THANKSGIVING OR EVEN TO HOST FAMILY THIS COMES IN HANDY TO BAKE ANY DISHES AT THE SAME TIME OR AT SEPERATE TEMPATURES IF NEEDED LOVE THIS OVER 3 YRS LATER AND STILL WORKS LIKE NEW
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked because the flex duo and no preheat air fry ,I’ll recommend it to my friends
I would recommend this to a friend Rated 4 out of 5 stars
I love all the features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love all the features. However, the top scratches very easily.
No, I would not recommend this to a friendRated 5 out of 5 stars
Samsung smart oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this oven has so many options we are just amazed by them all.
I would recommend this to a friend- Pros mentioned:Air fry
Rated 5 out of 5 stars
Terrific appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrufic appliance! You can eitherbuse it as a small or remove the divider and it becomes a huge oven. Comes with a 2 burner griddke & an air fryer tray. The iven has many settings.
I would recommend this to a friend















