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Customer Ratings & Reviews

$1,199.99
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Comp. Value: $1,394.99

Customer reviews

Rating 4.5 out of 5 stars with 966 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the 6.3 cu. ft. Smart Freestanding Electric Range's Air Fry feature and overall ease of use. Many appreciate its overall performance, heating speed, and various features, as well as its practical design. However, some customers have expressed concerns about the glass top's susceptibility to scratches, difficulty in cleaning, and the control panel not being backlit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 966 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best electric range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful range with air fryer and ease of use double oven. Oven heats up very fast and cooking is a breeze, fun! Can't beat Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    All in one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonders. This oven does several things all in one piece of equipment. Nicely priced

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loving my new stove!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stove does everything and does it well! It is the most versatile stove I have ever had and it cleans so easy!

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Great range!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats so fast and the flex part works flawless. Some trouble initially connecting to the app but got it worked out. The top scratches easily if you’re not careful while moving pots and pans but that can be expected for any glass surface

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EmekaO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a detailed market survey and compared this range with others in terms of what my family needs at this time. It checks out on all of our needs and more.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Love this range!! Great double oven option!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this range - we got rid of our expensive countertop toaster oven because we can now use just the top section for smaller meals. Very cool looking in the kitchen; and we love the number of burners and the griddle!

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Yes, well worth it!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!! I love this OVEN!! It is so amazing! I live the ease of the airfryer! And baking with the convection is great! The glass top stove is so easy to clean! And the bridge between the two units is so great with the griddle!! I love it!! ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Electric Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying using this range even though there is a learning curve I didn’t expect. I’m very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Love my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new oven. The air fryer is amazing. Easy self cleaning too. I highly recommend this oven

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Highly recommend and cooks so evenly!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got rid of our propane oven and bave never been happier!. The air frying ability makes our ninja air fryer obsolete and the griddle tray on top has been awesome to use for breakfast for the kiddos.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    RichardS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little overwhelming at first and I really wanted a written manual; not to have to go online. But I think it is going to be great. It was not delivered until October 18th because they were out of stock.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Great electric stove that is well worth the $$$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stove has everything! Griddle, Air Fryer, double stove, etc. Genuinely remarkable and well worth the money. We need to be savvier with the WiFi options, but I'm sure we will figure it out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This product will not do what you want it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly a terribly designed product. I bought it because I have a small kitchen and I love to cook, so I was attracted to the double oven feature as well as the air fryer option. However, none of the reasons I initially purchased this actually work efficiently or are remotely rationally designed. The air fryer function only works when you remove the oven divider (which is cumbersome). So it's not like you can pop your morning breakfast muffin in the air fryer and go about your day -- you have to find a large clean suface to set the oven divider on and then put it back?? Not convenient. Additionally, if you're using the double oven feature, both of your dishes are going to burn if cooking to your normal recipes' bake times. The heating elements are too close to the racks, so you have to keep an eye on them. Again, not convenient especially if you're say...hosting Thanksgiving and that's why you chose this oven to start with. Lastly, the buttons on the range hardly recognize touch. Both when the oven(s) preheat and when the timers go off it plays the longest, most obnoxious song as you're continually having to push the buttons that won't recognize you're pushing them. I truly love to cook. It's one of my great passions, but the sound of this oven have the shrill effect of a screaming baby. I really wish I saved myself the money (and the hassle) and bought a base-model. I tried to exchange it, but was mistaken on the return window as I'm merely a Best Buy Citi Card Holder and not whatever membership I actually needed according to the customer service representative that said there was nothing she could do for me. Not only will this turn me off of Samsung appliances, but of using my Best Buy credit card in the future. Another lesson in "simplest is best."

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JennaC,

      We understand how disappointing it can be when a range doesn’t perform the way you expected—especially when you chose it for features meant to make cooking more convenient—and we’re here to help you review settings and guidance that may improve your experience.

      For the issue with the buttons not responding or recognizing touch, please follow the instructions below. Be sure to click on the embedded links within the article for additional support.

      Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven
      http://www.samsung.com/us/support/troubleshoot/TSG10002418/

      For concerns related to temperature behavior when using the Twin cooking mode, please review the guidance in the user manual on pages 33–36, which explains how the feature is designed to operate and provides usage recommendations.

      User manual
      https://downloadcenter.samsung.com/content/UM/202502/20250214164150842/O_IB_FULL_NE5000A_NE63A6751-04_AA_EN.pdf

      Should you need further assistance, you may contact us through the following channels:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151627705) to help our team pull up your information.

      Thank you!

      ^Joshua Samsung

  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Samsung electric range is fantastic.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had it a few weeks and it is awesome. Especially the on board air fryer. Plus its really nice looking.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung Oven Glass Exploded

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Samsung gas oven Model NX60A6311SS about a year ago and have only used the oven a handful of times. Despite the light use, the oven glass suddenly exploded, sending shattered tempered glass all over my kitchen floor and inside the door. It was loud, shocking, and extremely dangerous. This was not due to misuse or impact—just normal use. The entire inner and outer glass panel shattered spontaneously, and I’m thankful no one was injured. Never buy Samsung, They make junk.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Range

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Range is the best. Very easy to operate. I love using it, especially the top oven.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 4 out of 5 stars

    Sansung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first glass cooktop. Its slower than the old coils but im adjusting. Love the double oven and air fry. Delivery was nice and smooth.

    I would recommend this to a friend
  • Cons mentioned:
    Cleaning

    Rated 4 out of 5 stars

    Good mark

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brand is very good, but it is not so easy to clean, and it gets scratched a little at the top due to the heavy edges.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best oven ever, loads of compliments when guests come over. Besides that its an AIR FRYER! super excited to use for this years Thanksgiving!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my Oven

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this. The split oven lets me cook 2 different temps. Everything works great

    I would recommend this to a friend