Customer Ratings & Reviews
- Model:
- NE63A6751SS/AA
- |
- SKU:
- 6468307
Customer reviews
Rating 4.5 out of 5 stars with 966 reviews
(966 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Ease of Cleaning4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the 6.3 cu. ft. Smart Freestanding Electric Range's Air Fry feature and overall ease of use. Many appreciate its overall performance, heating speed, and various features, as well as its practical design. However, some customers have expressed concerns about the glass top's susceptibility to scratches, difficulty in cleaning, and the control panel not being backlit.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Air fry
Rated 5 out of 5 stars
Air-Fry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This appliance is so cool. If I want to air fry my food from now on, I can do that. That air-fry button will allow me to do so.
This review is from Samsung - 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo, No-Preheat Air Fry & Griddle - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Heating speed
Rated 5 out of 5 stars
The perfect stove!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stove! Heats up very fast. Temperature on burners is very consistent. The ovens are easy to use. They pre-heat quickly. It Bakes evenly and well! I am glad i bought it. Love the grill, fry basket and warming area!
I would recommend this to a friend - Pros mentioned:Air fry
Rated 4 out of 5 stars
Can't wait to use the air fryer more
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've only had this for a couple of weeks, but I love the air fryer option. Just wish the basket was attached to some kind of catch tray instead of having it sit right on the oven rack. Would help with keeping the mess to a minimum.
This review is from Samsung - 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo, No-Preheat Air Fry & Griddle - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Heating speed
Rated 5 out of 5 stars
Great Stove!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Stove is amazong the separate oven system works wonders and it’s quick to cook things while using both ovens!
I would recommend this to a friend Rated 2 out of 5 stars
Don't buy, and don't purchase extended warranty
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this range from best buy about 2 years ago and the range had been ok. The ranges dual oven works good but had always ran at different tempuratures. The top oven cooks hotter, but it was manageable. Last month the main inside burner on the front right side stopped working. I called bust buy geek squad and setup a repair as i purchased a 5 year warranty. They setup the repair with Sears, who purchased random parts without coming to my house. This was all done on April 16th 2025. Since then one of the parts has been on backorder and Sears is unwilling to come to the house and replace the rest of the components until all of the components are at my house. Mind you, no technician has even stepped foot in my house yet. I want to share with you what the escalation team sent me yesterday. "Hello Thomas, thank you for letting us know about the issue with your repair. I’m sorry to hear this repair has not gone to plan, I understand how frustrating this situation has been. As Sears has you scheduled for 05/22 between 8 AM and 5 PM, it’s considered an imminent repair. We are not able to offer an alternative solution when repair is imminent, if they do not complete the repair then, please reply back to let us know and we'd be happy to look into any alternate solutions instead of waiting longer on them to receive the parts they seem to have been having issues receiving. Sincerely, Aaron O. AIG" This was sent to me yesterday. Today sears rescheduled my appointment yet again to may 6th. This is the fifth time Sears has done this to me. I would highly recommend buying a better brand, with a better company, one who actually cares about their customers.
This review is from Samsung - 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo, No-Preheat Air Fry & Griddle - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
- Pros mentioned:Air fry
Rated 4 out of 5 stars
Nice stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice looking stove. Came with Air Fry tray and griddle. Older reviews state it did not. the duo oven works differently then what I understood when after speaking to the sales people. But what I used the oven for so far have come out great.
I would recommend this to a friend Rated 5 out of 5 stars
Great Ingenuity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom loves the range she uses it everyday to make food that she sells. She couldn't love more the functionality and practicality of the features, so thank you.
I would recommend this to a friend- Pros mentioned:Air fry
Rated 5 out of 5 stars
Best stove with so many options!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this oven! It has everything!! Love the air fryer option especially with our 11yr old son! It came with a griddle that you set over burners and cooks amazingly even! 5 star stove 1 or less on Best Buy service!!!!!
I would recommend this to a friendBrand response from Samsung
Posted .Hi there JamesC, thank you for your feedback on your new Samsung Range. I am happy to hear the unit is working great and you like the features. As always, thank you for choosing Samsung in your home. ^Brad
- Pros mentioned:Air fry
Rated 5 out of 5 stars
Great range!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new range. The split oven makes cooking multiple things so much easier. The griddle attachment is so convenient and easy to use.
This review is from Samsung - 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo, No-Preheat Air Fry & Griddle - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is perfect love all of the features and has one of the most even cooking i have ever seen
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this stove is great. Easy to use and I like the Duo option. I also appreciate the air fryer option. The only thing that frustrates me is the flat griddle always slides as you cook.
I would recommend this to a friend - Cons mentioned:Control panel
Rated 2 out of 5 stars
Runs HOT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stove / oven runs hot. The top is hard to keep presentably clean. I regret the purchase.
This review is from Samsung - 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo, No-Preheat Air Fry & Griddle - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Yvette G,
We appreciate the time you took to let us know about your range concerns. Let us give you a few tips.
Here are simple steps on what we can do on how we can keep the range presentably clean. Please watch the embedded video as well for additional information.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS10006856/
We also want to speak to you directly to know further details about the range that runs hot and to be able to provide support and see what options we can offer to help you.
Feel free to connect with us through the following platform.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1151876039) when you message us so our team can retrieve your information.
Thank you.
Nicole
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great appliance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance. Quick efficient and easy to use . Not much instructions provided but a lot of helpful tips on cleaning/ maintenance, etc . As far as usage I was able to find things on Samsung website
I would recommend this to a friend - Pros mentioned:Air fry
Rated 5 out of 5 stars
Happy camper
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice range and versatile. Have not used everything yet but what we have is great. Better operations manual would be nice. Love the air frier and split oven. Love the variety of eye sizes.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
black stainless stove
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up this stove its got the wifi smart things app you can setup on your smart phone using your home internet this compliments the rest of the Samsung applicances we have
This review is from Samsung - 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo, No-Preheat Air Fry & Griddle - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the best of the best appliance ever. We are able to cook ,bake, fry any food So easy to use, even our granddaughter Was able to bake her cupcakes for school.
I would recommend this to a friendRated 4 out of 5 stars
Electric range!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t tell you that the cord for electric ranges are not part of the appliance. It’s separate! Otherwise I would give it a 5!
I would recommend this to a friend- Pros mentioned:Air fry
Rated 5 out of 5 stars
Very cool! Works great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great features. Griddle is nice. Double oven with airfry is great and this double iver still has a drawer underneath (many don't)
I would recommend this to a friend - Pros mentioned:Air fry
Rated 5 out of 5 stars
Best stove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new stove. Works great. Airfry is a super cool feature
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great duality of this stove!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stove! Its easy and i thought cleaning it woukd be difficult, but it is easy. I love the ability to have a small oven just for pizzas and air fryers!
I would recommend this to a friend















