Customer Ratings & Reviews
- Model:
- NE63A6751SS/AA
- SKU:
- 6468307
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the 6.3 cu. ft. Smart Freestanding Electric Range's Air Fry feature and overall ease of use. Many appreciate its overall performance, heating speed, and various features, as well as its practical design. However, some customers have expressed concerns about the glass top's susceptibility to scratches, difficulty in cleaning, and the control panel not being backlit.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Donnas suprise kitchen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great with my wifes other samsung products in the kitchen.matches the over the stove microwave great.
I would recommend this to a friend - Pros mentioned:Design
New Range
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely beautiful range. So happy we replaced ours.
I would recommend this to a friend - Pros mentioned:Air fry
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice wife loves it and uses the griddle all the time
I would recommend this to a friend Faantastic SAMSUNG stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic stove !! two doors oven capability is really great !!!
I would recommend this to a friend- Pros mentioned:Air fry
Great buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this oven! Many great features, easy to use and love the air fryer!
I would recommend this to a friend Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with alot of features. Even a stovetop griddle.
I would recommend this to a friend- Cons mentioned:Cleaning
Beautiful stove! Ugly Cooktop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I literally stalked this stove. I couldn’t wait to buy it. I have had it less than 2 weeks & cooked on the top twice. Only cooked one item each time. The cooktop bubbled & got messed up. I cleaned it 4 times with cooktop cleaner. Looks better but I may not keep it. I need to be able to cook & clean it. Disappointed
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day, Tlove.
We want you to have the best cooking experience possible with your range.
The smooth, sleek finish of your electric or induction cooktop surface can put a real shine in your kitchen, but if not taken care of properly, stains and other marks can easily mar its surface.
Electric cooktop is peeling, bubbling, or cloudy under the surface:
https://www.samsung.com/us/support/troubleshooting/TSG01001943/
The links below will help you prevent the cooktop from leaving any marks or stains.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
How to clean and maintain the glass cooktop on your Samsung stove:
https://www.youtube.com/watch?v=b_dExUhgeus
You may also see our guide for the proper type of cookware that you can use on your cooktop.
Samsung cooktop cookware breakdown:
https://www.samsung.com/us/support/answer/ANS00060833/
For more details, please refer to page 61 (Scratches or abrasions on the Cooktop Surface) of the user manual and pages 55–57 for the care and cleaning of the glass cooktop:
https://downloadcenter.samsung.com/content/UM/202112/20211214153429901/NE63A6751_AA-00_EN-MES-CFR_210901.pdf
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145632855) to help our team pull up your information when you message us.
Have a wonderful day!
—Vannesa
- Pros mentioned:Air fry
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the air fryer and oven combo very satisfied..
I would recommend this to a friend Very satisfied with this purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like all of the features this unit has to offer.
I would recommend this to a friend- Pros mentioned:Air fry
Double Door Heaven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome purchase from my son. I love this stove so many features it will take a lifetime to learn.
I would recommend this to a friend Great quality. Awesome stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect stove. It does it all. And it’s wifi. Amazing quality. Looks very sleek and shiny
I would recommend this to a friendStove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent appliance. Double or single oven use - easy controls
I would recommend this to a friend- Pros mentioned:Air fry
Samsung duo flex range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used all the features yet. However stove looks nice and has lots of options for hat I’m looking forward to using.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Mlkb10, I am glad to hear you are loving your new Samsung Range. I know how great it is to have a unit that works great and looks nice. We thank you for being in our Samsung community. ^Brad
- Pros mentioned:Air fry
Love it best there is
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it best you can buy for the money,we looked at Sevareial ones
I would recommend this to a friend Buyer Beware! Heed the glass cooktop warnings!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from this stove. Great features but the cooktop is too fragile for everyday use. A pot of sugar syrup boiled over and etched the glass. It is not scratched but etched in. A call to Best Buy told me to call Samsung. The call to Samsung (pictures sent) came back that it was cosmetic and not covered by warranty. Love the convection and dual ovens but absolutely worthless overall if the stovetop can't handle simple syrup spilled on it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello CatherineG,
We acknowledge the time you took to share your review of your Samsung range, and we value the details you provided about the cooktop surface and the outcome of your warranty evaluation.
If you ever need to reach out to Samsung, please include this reference number: 1152218845.
Thank you for your feedback.
Nicole
Samsung Care
Nice range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I like this range. I haven’t used it long enough to give it 5 stars. I used the top oven, which is convection, to bake cookies. I entered the temperature the recipe called for and the range adjusted it automatically. The baking time was a couple of minutes less than what the recipe called for. I liked that my kitchen didn’t get hot whike baking.
I would recommend this to a friend- Pros mentioned:Air fry
Love my stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A really great stove with so many options. I love it!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the instant hottest of the stove and oven.easy cleaning
I would recommend this to a friend - Pros mentioned:Air fry
So far so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love so far split over seems to work good and air fryer. Still learning keep ya posted
I would recommend this to a friend - Pros mentioned:Design
Love dual oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love dual oven and sleek black stainless steel design.
I would recommend this to a friend