Customer Ratings & Reviews
- Model:
- LRSOS2706D
- SKU:
- 6468479
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice for its popular Craft Ice feature, overall great performance, and appealing design. Many appreciate the ample storage space and the perfect size for families, as well as its quiet operation. However, some customers have expressed concerns regarding temperature control issues.
This summary was generated by AI based on customer reviews.
LG only
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank You for your help and brining the new item and taking the old with you
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is exactly what I was looking for storage is a good amount and it is a great fit for my kitchen and quality is excellent.
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality of the product, love the glass door that once you tap on it you able to see what’s inside your refrigerator.
I would recommend this to a friendBrand response from LGAnswers
Posted .We love to see this feedback! Welcome to the LG family. ^Jennifer
Great Refrigerator!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t think Wifi connectivity was going to be useful. However, I do appreciate knowing the appliance is working as it should.
I would recommend this to a friendMr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is very nice to touch the door to see what's in it and not have to open it. The ice cube sizes are great too.
I would recommend this to a friendNew refrigerator
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing it’s been an amazing purchase. The refrigerator is working perfectly
I would recommend this to a friendOut Lighted!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From day one I've been having trouble getting the touch screen to light up with one touch. I have to continuously touch it until it eventually lights up.
I would recommend this to a friendIce maker issues from the beginning
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had nothing but trouble with the ice maker. Since a few months after we bought this refrigerator now we are in to a year and a half of owning this refrigerator and still having ice maker problems
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Cynthia. Thank you for sharing your experience with your LG 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice. We understand that you have been experiencing issues with the ice maker since shortly after purchasing the unit. We appreciate you bringing this to our attention. A common initial troubleshooting step for ice makers is to perform a simple reset by unplugging the refrigerator for about 30 seconds and then plugging it back in. For further assistance and any specific concerns you may have regarding your ice maker, please contact us on lgdigitalcare@lg.sprinklrsupport.com.
https://www.bestbuy.com/product/lg-27-1-cu-ft-side-by-side-smart-refrigerator-with-craft-ice-printproof-stainless-steel/JJ8VPZS938
We appreciate your patience. —Renzo
LG REFIGERATOR
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THOUGHT IT WAS A 3 DOOR ALSO THERE ARE NO HANDLES SO DOORS CLOSE TOO QUICKLY WITHOUT DOOR HANDLES ALSO THEY SHUT LOUDLY AND SHAKE BOTTLES ON INSIDE DOORS
No, I would not recommend this to a friend- Pros mentioned:Overall performance, Storage space
Nice looking but does not last
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space. Good looking and works well with other kitchen appliances. Craft ice maker broke after 4 months. Was repaired and worked fine for about a month but leaking again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Nikki
Kids love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An amazing fridge kids love it the best part of this fridge is the fact that you can see inside of it without opening your fridge
I would recommend this to a friendTuterkkok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the capacity. However don’t like the glass window show lots of fingers spots, would rather have the screen instead.
No, I would not recommend this to a friendLg instant view
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst customer service ever, i ordered a Lg an they put in a samsung i didnt notice untilthey had left , i went to best buy an was charged another almost $100.00 becauseThey made a mistake, B... the store mgr. had a very bad attitude from the beginning, a young man was helping me an she walked up an just shoved that employee out of the way an didnt ask can i help you she ask Whats up, not very professional at all , anyway the delivery people was wonderful. but because of the store mgr. attitude i wont buy anything else from them!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, SandraGrace. Thank you for sharing your experience regarding the LG Refrigerator (LRSOS2706S) model. We appreciate your support of LG and are glad to hear the delivery team made a positive impression. It’s important that every part of the process reflects the quality you expect, and we understand how disappointing it can be when that doesn’t happen.
While LG doesn’t manage retail store operations directly, we recommend confirming your purchase details with Best Buy customer service at 888-237-8289 to ensure the correct model—LRSOS2706S—is properly installed. If you need help verifying your unit or accessing product support, you can visit https://www.lg.com/us/support/product/lg-LRSOS2706S.ASTCNA0 for resources tailored to your refrigerator.
If you’d like us to assist further or help escalate your case, please email us at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
anazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator it’s pretty awesome keeps my veggies very fresh.
I would recommend this to a friendCool fridge
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a really nice fridge, but the freezer side temperature settings seem to always be a little off.
I would recommend this to a friendPoor ice quantity!!!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything I expected. However, the amount of ice is crap. Three people always running out of ice. Even with the crafted.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hi, thanks for your review! We're glad to hear you're satisfied with your 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice. Regarding the amount of ice your fridge provides- your feedback is invaluable to us! Please feel free to fill out the following feedback form: https://www.lg.com/us/support/feedback. Should you need support, don't hesitate to reach out to us! We're available via in-browser chat support for your convenience. More over, our phone based support is available Mon. to Sun. 8AM – 9PM EST. Please find more details for these support options here: https://www.lg.com/us/support/contact. We're here to assist you! ^Chris
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge!! It has many nice features that work well to meet the needs of our family!
I would recommend this to a friendLG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 nd to none. Very satisfied with my purchase I have all LG product. Wise
I would recommend this to a friendMs
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a great customer service, let’s see how the product is
I would recommend this to a friendNice fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does its job well, and as expected. Reasonably priced for the value. Definitely recommend.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hey there. Thank you for sharing your love for our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.
`Jai