Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,799.99
Save $800
Comp. Value: $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 1293 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice for its popular Craft Ice feature, overall great performance, and appealing design. Many appreciate the ample storage space and the perfect size for families, as well as its quiet operation. However, some customers have expressed concerns regarding temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,293 reviews
  • Rated 4 out of 5 stars

    LG Smart Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! And temperature are stable for food. We love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a fair price. Very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I enjoy the glass door and the smart features.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Refrigerator

    |
    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and freezer combo. Very dependable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LG side by side fridge

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this side by side fridge from best best buy around 6 months ago. On June the 4th of this year it threw a error code and has stopped cooling completely on both sides. When we called for warranty work they said LGs are to hard to work on and that they wont come out and work on it. Whats the point of having buying the warranty when their to lazy to come out and do their jobs. I wont be buying LG or buying anything from Best Buy agaun.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Bryce. Thank you for sharing your experience with the LG Refrigerator (LRSOS2706S) model. We appreciate you choosing LG, and we want to ensure your refrigerator gets back to running properly. We strive to provide reliable, high-quality products and ensure a smooth experience.

      If it's not cooling and shows an error code, try unplugging it for five minutes to reset. Then, plug it back in and check for proper airflow around the unit and clean condenser coils. For more information, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371.

      We'd love to assist with your service claim. Please message us on social media @LGUSSupport, and our team will help you. ^Juvy LG

  • Rated 5 out of 5 stars

    Very nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very advanced and fun to use every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fancy Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it; looks very fancy and it has a lot of extra space !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good buy for the family kids love it they love the tap it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliances! Easy to use and good quality! Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and we are very pleased with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! I would highly recommend to family and friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge it just won’t stop beeping and its loud

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No ice

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frig is fine. Freezer is fine. BOTH ice makers are garbage. The in-door ice maker is a horrible idea. It does not make enough ice because it is on the door. We have had two technicians come out and they have replaced all parts and it is still the same. The technicians stated that these frigs are most of what they see on service calls. And no matter what they replace, the ice output is always the same. They also said that the craft ice maker will ultimately go out. They see it all the time. We have resorted to keeping an old freezer in our garage for drink ice. It's sad and extra money. Not ideal when you buy a new frig.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are disappointed to learn that you have experienced multiple issues with getting this repaired. We would like to gather more information from you to expedite a resolution. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info and brief description of your complaint and we will research and do everything in our power towards a mutual resolution. Thank you. ^Jennifer LG

  • Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s doing really good. Great product and good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is not enough freezer space good point is it really cools and freeze fast

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud & ice production can’t keep up with guests. The sphere ice doesn’t always come out right sometimes it will be 1/2 a sphere.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Like the ice maker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was ok… but it’s kinda expensive…. If ya want to waste 2k .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Leaking first day

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. Too bad it started leaking from the bottom the first day it was installed. Good thing i bought the geek squad protection plan. Gave 3 stars due to leak.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best of both Worlds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and an amazing fridge with crafted ice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator Knock to see

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Knock feature is definitely great

    I would recommend this to a friend