Customer Ratings & Reviews
- Model:
- LRTLS2403S
- SKU:
- 6470555
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers value the overall performance and spacious internal design of the 23.8 Cu. Ft. Top Freezer Refrigerator. Many appreciate its ideal size, quiet operation, and sleek, handle-free design. The internal water dispenser and effective temperature control are also well-received features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Internal space
TAB Purchaser
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator with ample space and shelving inside.
I would recommend this to a friend Nice Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it all except the water dispenser on the left side of refrig. It takes up too much room on the top shelf and it always gets bumped when removing anything on that side of the refrigerator.
I would recommend this to a friendGood business
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was great and delivered on time. They didn't have to use the water kit.
I would recommend this to a friend- Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and spacious. Keeps food and drinks very cold.
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 4 calls to customer service they finally delivered the correct refrigerator. The delivery people did a great job. Just took too long to get the correct one ordered. The appliance works fine.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We’re so glad to hear that the correct refrigerator, the LG Refrigerator (LRTLS2403S) model, was finally delivered and is working well. However, we understand your concern about having been to make multiple calls and deal with delays before getting the right one. We strive to provide excellent services and ensure a smooth experience.
We really appreciate your patience throughout the process, and we’re happy that the delivery team did a great job once everything was sorted. If you have any further questions or need assistance with anything else, please don’t hesitate to send us a private message on social media @LGUSSupport. We’re here to help. ^Juvy
Satisfied Customer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my new refrigerator. The sales person was knowledgeable and the delivery was on time.
I would recommend this to a friendLG Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came as said it would. Only reason not a 5 star is they did not install in house which we thought they were going to do
I would recommend this to a friendNew fridge delivered.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Guys delivered it in good condition.
I would recommend this to a friendGreat Fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Having the water dispenser close to the inside is the door can get a little messy. I love how much ice I get.
I would recommend this to a friendWished we could keep it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We loved it but couldn't keep it because it was too large for the space we have.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This frig has broken twice now in 1.5 years. The same part. The repairs take forever. Then you are scheduled for a repair and the Geek Squad doesn’t show up nor do they give you a call about not showing up. My repair window frame was from 7am-7pm and they didn’t have the courtesy to give me a call or text. They also wouldn’t let me hold for a supervisor. I will never buy from Best But again especially the Geek Squad insurance.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Veronica. Thank you for sharing your experience with us. We understand your concern about having your LG Refrigerator (LRTLS2403S) model break down multiple times, especially when it’s the same part, and then deal with delayed repairs and poor customer service. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth and seamless experience. We recommend contacting us directly so that we can help expedite the repair process or explore other options for you.
Please send us a private message on social media @LGUSSupport with your details, and we'll work with you to ensure you receive a timely resolution. We’ll also assist in addressing any issues with your repair service.
We truly appreciate your patience, and we're here to help ensure that you have a positive experience with your LG products moving forward. ^Juvy
Check your measurements..do not reply on sales
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good but make sure of the full dimensions, i had to have my handyman take off my door so it would fit the salesman said it would but it did not,,,very unhappy with that
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Lizliz. Thank you for sharing your experience with the LG - 23.8 Cu. Ft. Top Freezer Refrigerator with Internal Water Dispenser - Stainless Steel. We understand your inquiry regarding the installation process and the dimensions required for your space. Your feedback is important, and we want to ensure every customer has a smooth delivery and setup experience.
To help ensure a proper fit for future adjustments or maintenance, we recommend reviewing the "Installation Clearance" section of the owner's manual, which outlines the specific width, depth, and height requirements, including the necessary space for door swings and ventilation. We would like to assist you further to ensure your unit is positioned correctly and performing as expected.
https://www.bestbuy.com/product/lg-23-8-cu-ft-top-freezer-refrigerator-with-internal-water-dispenser-stainless-steel/JJ8VPZS5KL
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to help. —Renzo
Donna
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer the refrigerator with freezer on the bottom and double doors on the top. Other than that, it seems to be a good refrigerator. I have only had about a month,
No, I would not recommend this to a friendMy new refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, delivery was great, costumer service is excellent plus my refrigerator is what i was looking for.
I would recommend this to a friendIt’s ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avg storage space, water is inside so when you fill up you leave the door open. I had to flip the door because of my kitchen layout and it was not easy. The support hinge did not fit correctly so I had to have LG send a repair man out who came with a new part that fit the same. He proceeded to knock on my neighbors doors all the way down the street until he found someone who had the tool he needed to Jimmy rig it the right way. Decent fridge just probably not the right one for my set up.
No, I would not recommend this to a friendGood Product and great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super great spaces, our sale rep super nice person very kind. The rebate was awesome
I would recommend this to a friend- Pros mentioned:Size
Mount Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice And Spacious but hard to find the ice Maker. other than that its ok
I would recommend this to a friend Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was very good, installation staff from Best was very cooperation and supportive.
I would recommend this to a friendNew LG Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new LG FRIG. The buying & delivery process was smooth and easy. We love Best Buy.
I would recommend this to a friendGreat fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge delivery was great. The water filter is amazing! Taste like nothing!! Ice maker has been delayed for the second time.
I would recommend this to a friend