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Customer Ratings & Reviews

$259.99

Customer reviews

Rating 4.6 out of 5 stars with 1999 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the DualBrew PRO coffee maker, particularly its ease of use and overall performance. Many appreciate the quality of coffee it produces, as well as the useful frother and appealing design. However, some customers have expressed a desire for temperature controls and a permanent filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,999 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works great and the price was great too!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features, and machine is easily used and makes greatvtasting coffee

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Coffee machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the value that it was bought for, not a bad machine. The fact you can do cups and the coffee itself is solid.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Coffee Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite Kureg-esq machine ever. Does everything. Has all the bells and whistles. Wouldn’t trade it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My new favorite brand!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason I bought this was I was looking for a coffee maker whit a stainless carafe, when saw this with a special offer price and good reviews I didn't had any doubt to get it. I recommend this coffee maker for it's easy of use and reliability, it has a lot of features, definitely an excellent purchase. My new favorite brand!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    I didn’t do enough research.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older Ninja coffee maker. Produces great coffee, only “complaint” would be that it doesn’t have a keep warm function if you were to get a glass carafe. Coffee stays pretty warm with thermos but cools pretty quickly if glass carafe is used.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that makes a perfect pot or single cup. The k cups add a bonus to the package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the stainless steel carafe!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the stainless steel carafe! Keeps the coffee hot for so much longer! Love the option for k cups or to brew a batch! Had our last one of this same version for years before it broke and immediately replaced with this one!! Would absolutely buy again, but it’s great quality so that’ll be many years from now.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Filter

    Rated 4 out of 5 stars

    Almost great..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: - does ground coffee in various sizes. -Has a kcup adaptor. -Has hot water. Really modern interface. - Makes excellent coffee. The bad: - proprietary triple injection for kcup. Implies no reusable kcups can be used. - custom oval cone filter for ground coffee... no reusable filter available anywhere on market. - the milk frother is cheap and not useful. Better to use ikea milk frother for $3

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Frother

    Rated 5 out of 5 stars

    The Perfect One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the versatility of using kcups or your own coffee with different serving sizes. The stainless steel carafe keeps the coffee hot the necessary time. The attached frother whisk works perfectly to make your own specialty coffee. Overall we are extremely happy with this product. We finally found the perfect one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get this coffee maker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this almost every day since I purchased. The pot stays hot without an element. Easy to clean. My favorite thing in my kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product over all

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and love all of the features. I wish it had an option to keep the big craft warm all day like the older models.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top of the line coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my coffee maker! Best purchase my husband did for me!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Coffee!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy to use! Minimal set up required. Love the ability to froth milk.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Versatile machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy making a carafe of coffee or using just the pods depending on how many people are drinking coffee that morning. When brewing pods, I like using the rich setting to make it a little stronger. Overall, the machine is a great replacement for my previous machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but not the easiest to operate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine but the ease of use was a bit difficult I’d give it 5stars but not the easiest machine to operate but does have a lot of features!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great product but not for people who live Lattes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is really good but I didn’t chose the right product as I prefer lattes and this machine requires me to heat milk in microwave and just makes coffee. Ease of use is great as well but cleaning the frother alongside of separate heating mechanism for milk is kind of what I think I wasted money on this one.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Prajwal,

      Thank you for sharing your thoughts with us. We appreciate your feedback and understand how important it is to have a machine that fits your preferences, especially when it comes to enjoying lattes. It sounds like ease of use worked well for you, but the extra step of heating milk separately wasn’t what you were looking for, and we completely understand how that could feel inconvenient. Your feedback helps us improve and offer products that better meet different needs. We will absolutely share your feedback with the relevant teams for consideration on future products.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Coffee quality

    Rated 3 out of 5 stars

    Pretty good cofee maker, terrible carafe

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for about 6 months now, and I would like to like this more, but there are a few key flaws that really disappoint me. The primary flaw is the Carafe just really really really sucks. It's very difficult to pour without spilling because THERE IS NO SPOUT. The lid is also completely open and un-insulated, so it only keeps coffee warm for about half an hour. I also don't appreciate that they are charging extra for removing components. They removed the hot plate because it's incompatible with that terrible carafe, but are still charging more. I thought "hey, an insulated carafe is worth it, cause burned coffee is gross" but nope. they failed. I wish they just allowed you to pick the number of oz you brew, but after 18 oz they just have some pre-set steps and are pretty large and don't match the amount I want to brew. The beeps are super annoying and there is no way to turn them off. The water tank is is not big enough. You have to risk spilling when you fill it if you want to brew a full pot. It does sense if you ran out of water before the brew is done though, which is good. It does make reasonably good coffee in the end, but so do a lot of cheaper machines. The different brew methods do make a difference. I've never used the k-kup brewing method though, so I can't speak to that experience. Overall, I could still give it 5 stars if the carafe weren't so god-awful, and it were a bit cheaper.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Samuel,
      Thank you for taking the time to provide your feedback.
      Something doesn’t seem quite right about how the carafe is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with your DualBrew PRO.
      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how you can literally take out the pod and grounds adaptors so they can be cleaned really good!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Im loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to upgrade so I decided to go with this one

    I would recommend this to a friend