Customer Ratings & Reviews

Works great thus far. Does everything as advertised. Heats water well. No issues.

My main use if for brewing full pot of coffee. It is very well designed for this, keeps coffee hot for half a day. Coffee tastes better than my old Cuisinart. Very easy to fill the reservoir - no more spilled water on my cabinet. Easy to clean, and as a bonus can easily be used for single cup usage. My only complaint is that the permanent filter option appears to be sold out for eternity. I was able to use my old Cuisinart filter - not a perfect fit but it works.

Best coffee machine ever and the easy to clean is great coffee flavor

Love all the features, and machine is easily used and makes greatvtasting coffee

I have this coffee maker with the glass carafe that we use daily and love it. I purchased this model with the thermos as carafe for our camper so we can easily take our coffee outside with us. I am pretty sure the iced options will get more use in the camper.

The main reason I bought this was I was looking for a coffee maker whit a stainless carafe, when saw this with a special offer price and good reviews I didn't had any doubt to get it. I recommend this coffee maker for it's easy of use and reliability, it has a lot of features, definitely an excellent purchase. My new favorite brand!

We loveeee this coffee maker! It is pretty nice does everything thay we need.

The good: - does ground coffee in various sizes. -Has a kcup adaptor. -Has hot water. Really modern interface. - Makes excellent coffee. The bad: - proprietary triple injection for kcup. Implies no reusable kcups can be used. - custom oval cone filter for ground coffee... no reusable filter available anywhere on market. - the milk frother is cheap and not useful. Better to use ikea milk frother for $3

Love the versatility of using kcups or your own coffee with different serving sizes. The stainless steel carafe keeps the coffee hot the necessary time. The attached frother whisk works perfectly to make your own specialty coffee. Overall we are extremely happy with this product. We finally found the perfect one.

Much better than previous Ninja we owned. Easy to use..

Replaced an older Ninja coffee maker. Produces great coffee, only “complaint” would be that it doesn’t have a keep warm function if you were to get a glass carafe. Coffee stays pretty warm with thermos but cools pretty quickly if glass carafe is used.

Great product. Works great and the price was great too!

For the value that it was bought for, not a bad machine. The fact you can do cups and the coffee itself is solid.

My favorite Kureg-esq machine ever. Does everything. Has all the bells and whistles. Wouldn’t trade it!

Great product that makes a perfect pot or single cup. The k cups add a bonus to the package.

I enjoy making a carafe of coffee or using just the pods depending on how many people are drinking coffee that morning. When brewing pods, I like using the rich setting to make it a little stronger. Overall, the machine is a great replacement for my previous machine.

I use this almost every day since I purchased. The pot stays hot without an element. Easy to clean. My favorite thing in my kitchen.

Great product and love all of the features. I wish it had an option to keep the big craft warm all day like the older models.

Love the stainless steel carafe! Keeps the coffee hot for so much longer! Love the option for k cups or to brew a batch! Had our last one of this same version for years before it broke and immediately replaced with this one!! Would absolutely buy again, but it’s great quality so that’ll be many years from now.

I've had this for about 6 months now, and I would like to like this more, but there are a few key flaws that really disappoint me. The primary flaw is the Carafe just really really really sucks. It's very difficult to pour without spilling because THERE IS NO SPOUT. The lid is also completely open and un-insulated, so it only keeps coffee warm for about half an hour. I also don't appreciate that they are charging extra for removing components. They removed the hot plate because it's incompatible with that terrible carafe, but are still charging more. I thought "hey, an insulated carafe is worth it, cause burned coffee is gross" but nope. they failed. I wish they just allowed you to pick the number of oz you brew, but after 18 oz they just have some pre-set steps and are pretty large and don't match the amount I want to brew. The beeps are super annoying and there is no way to turn them off. The water tank is is not big enough. You have to risk spilling when you fill it if you want to brew a full pot. It does sense if you ran out of water before the brew is done though, which is good. It does make reasonably good coffee in the end, but so do a lot of cheaper machines. The different brew methods do make a difference. I've never used the k-kup brewing method though, so I can't speak to that experience. Overall, I could still give it 5 stars if the carafe weren't so god-awful, and it were a bit cheaper.