Customer Ratings & Reviews

really awesome coffeepot. has a minor issue with grounds overflowing while brewing, and they do end up in the carafe occasionally. otherwise, weve loved having it :]

We loved this coffeemaker until it went haywire after we had owned it about 2.5 years. It recently started dispensing less and less water on all cycles. For example, if you use a single serve pod and set it for 9 ounces, you might get 6 ounces off coffee or you might get 8 ounces—you just never know. When brewing a whole pot or half pot, you get varying amounts, but always less than the correct amount. I contacted Ninja customer service, and the representative was very nice (and spoke American English well and was understandable). We tried recalibrating the machine as instructed, but this did not help the situation. We also tried other suggested solutions, but nothing worked. We suspect we have a faulty pump, but we are unable to repair it ourselves. So our $250 coffeemaker is junk after 2.5 years of use.

This coffee maker is great! It’s easy to use and makes delicious coffee. I love that. Highly recommend!

Very versatile. Can make single cups or easily remove the K-Cup adapter then make a pot of coffee using the thermos and heading as much coffee as you like to get to the strength you like. My wife also loves the fact that it has a frother attached so she can use it as she pleases. We love our Ninja coffee maker.

Ninja makes great equipment and this coffee machine is another hit. The quality is excellent and having a dedicated hot water spout so my tea doesn't taste like old coffee is a major deal. The k cup function is a little tricky for starters but it works well and we very seldom use k cups anyhow

Perfect for everyone in the family Easy to use Make coffee perfect

I really like the versatility of this coffee maker since it has a full pot option and a single cup option. It makes good coffee and the milk frother is a nice addition.

All the features I was looking for. No more broken caraffs as this one is metal. Now given my kettle away as this machine boils water too !

Great on space saving. We like being able to go from pods to pot of coffee since we have different schedules. However, it is disappointing there is not an option on Rich brew to make a pot of coffee between 16 oz or 26 oz. Drinking two large (10 oz) strong cups of coffee in the morning is not covered.

I love it, especially the hot water for my tea. The rich coffee option is amazing as well. I'm very pleased with this Ninja Coffee Maker

We love this!! Sleek, easy to use and clean, convenient for every day use and for hosting larger groups of people. One appliance for many occasions, 10/10

Love my new ninja coffee maker. Perfect for what I need at my house.

One of the best purchases I’ve ever invested in. Simple and easy to use. Easy to clean and totally have enjoyed using my Ninja Coffee Machine.

I love this unit. I can use it for K-cup or drip brew coffee. My wife can have instant hot water for a cup of tea and we can both have a bowl of hot cereal or oatmeal using the same thermal hot water function. No more worries about "Hey, honey, did you turn the tea kettle off on the stove?" Had a service issue early on but Ninja (Shark) replaced it quickly and with minimal hassle.

Great machine works great love the switch between regular and Kcup

I bought a coffee machine for my daughter, and she's very happy that she can make both hot and cold coffee. However, it's better to add ice from the freezer because the machine freezes ice very slowly. Today I purchase second one to my home.

Amei essa cafeteria!!! Linda, pratica e eficiente!!!

It's a good system. Very versatile and easy to change between settings. I do wish I had purchased the system with the hotplate, as the stainless steel pot doesn't keep it warm long enough.

We bought two of these one for us and one for my in-laws. The machine is nice, especially with the built-in frother. However, the carafe stinks. The opening on the top is too large and not well insulated so the coffee doesn’t stay warm long enough and it constantly leaks every time you pour from it. It’s very frustrating to have to clean off the carafe and counter after every cup you pour.

Replaced our broken keurig with this and have never been dissapointed. Brews fast, looks nice. Works great.