Customer Ratings & Reviews

You can make all sorts of coffees in here. Best purchase ever.

I don’t drink coffee but my wife loves this unit and says it tastes better than all the others units she’s had. This is probably the 4th or 5th ninja coffee system we’ve had in the lady couple years. They’ve all worked great we just use them a ton and I like buying her new things… She also loves the hot water feature for her tea and that it doesn’t go through the coffee basket so tea tastes great.

All we really wanted was to declutter our kitchen counterspace by getting rid of our separate drip coffee and Keurig makers, but wow this Ninja has been so much better than we expected. It's more compact than either of the two coffee makers we were using but does the job of both without sacrificing the ease or quality we loved about the coffee makers it replaced. Plus, it makes hot water so we were able to get rid of our electric tea kettle, too. We went from three machines down to one! Because it's so easy to use for single-serve, we've almost cut out K-cup pods, which saves us a little money and prevents a little pollution at the same time.

Works great and customer service really attended to me

Great product would recommend to others for use in home

Easy to use and makes excellent coffee by the cup or a pot full.

Love the easiness of this multi tasking coffee maker. Excellent brews. Full coffee flavor. Compact, easy to clean.

Great brewer I love it very easy to use and keep clean, coffe don't come out super hot but hot enough if you run a cycle with no coffe just water the 2nd one comes out very hot so I recommend doing that.

This coffee maker isnt as sensitive with water as the keurigs. I did have an issue with the first ninja model that I purchaced, the pod lid would fail to close after about one month. So I returned and gave this model one more try. The functiallity of the model is ideal being able to make a pot of coffee when company is present is great, instead of people having to wait 5+ minutes on everyone else one cup at a time. The coffee maker also make hotter coffee than the keurig.

It took a minute to get used to this coffee pot, but I am very pleased. First of all that makes coffee a lot quicker than my old one! it also makes tea, iced coffee and pods. I couldn’t be happier. I bought one for my daughter as well! ☕️❤️

Best coffee machine I’ve had. Easy, programable, fast and does not take a lot of space. Just make sure to have your pot in place, it does not have a sensor and can spill.

This would have 5 stars if the coffee brewed hotter & the thermal carafe held heat longer. It’s frustrating to have to preheat both your cups & the carafe. It brews very quickly & I was able to clear a lot of clutter off of my counter. I love it, but I think I may’ve preferred the one with the glass carafe & heating element.Perhaps it would be better if it had an option to adjust the brew temperature, like it does for boiling/hot water. I separately purchased a reusable k-cup pod filter which doesn’t fit & I later realized I don’t need because individual cups can be brewed through the regular cone filter. For those who prefer not to play with paper filters, I do recommend buying a reusable cone filter.

Good and easy to use. Like it! Would definitely recommend it

After 15yrs of brewing I never thought we'd leave the Keurig brand, but this is a family-favorite of small appliances. I love my Shark products so I thought I'd branch out and try this for our new home. It has something for everyone and naturally, the kids had it figured out in no time. They like the dedicated hot water spout for their tea and oatmeal. I like that we aren't limited to pods and can brew a carafe, which actually stayed hot overnight! We haven't tried the frother yet, but I know it'll be fun on occasions. I'd highly recommend this system if you're in the market for something new and not wanting to spend too much.

One the best coffee maker I have ever bought! Makes great coffee and can make different types of it. Very ease to use and provides great taste for coffee!

after using for a few weeks we found that we like all the features such as making hot water, single cup with K cup or grounds. There was a small learning curve on how to use all the functions but not a big deal. I would buy it again.

Best coffee brewer I ever owned, very nice set up, easy to use and has a ton of customizations you can use. Seriously if you want a great coffee machine this is what you want

Excellent coffee maker, dual brew modes are great reservoir size is a winner. Only drawback keeping it from 5 stars is that the coffee isn’t brewed hot enough for coffee in anything but a yeti mug.

good coffee maker, but the froth portion can be improved. the item is compact and looks good and very light weight.

Very versatile machine and make good coffee. So far it has been great making single cups of coffee. I have not used the carafe so I cannot comment on it yet. Hot water function is good in a pinch.