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Customer Ratings & Reviews

$259.99

Customer reviews

Rating 4.6 out of 5 stars with 2001 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the DualBrew PRO coffee maker, particularly its ease of use and overall performance. Many appreciate the quality of coffee it produces, as well as the useful frother and appealing design. However, some customers have expressed a desire for temperature controls and a permanent filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,001 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    All In One

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite, so many different options to choose from!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Move over Keurig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sister who loves coffee. Bought it over the Keurig because it offered more variety at a cheaper price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker. Karate keeps coffee hot for hours. Awesome that you can use for regular ground coffee and k cups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Makes my kcup individual cup coffee hot enough. Always had to micro my coffee after using my keurig machines.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Carafe drips when pouring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this system for just over 6 weeks. Our main concern is that the carafe drips as you pour a cup of coffee. We use this daily. The amount of”dripping” seems to be increasing. If you do not fill the cup over the sink, you need to wipe the carafe off and whatever the cup was sitting on. I am wondering about the return policy. Everything works as it should but this dripping carafe is a deal breaker.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for your valuable input! We're sorry to hear that you've encountered some problems with your Ninja Coffee Maker. Your feedback will be forwarded to the right teams to help us make improvements. If you'd like to discuss how we can assist you, feel free to reach out to us at 1-800-365-0135. We're always here for you!

      Kind regards,
      Ninja Kitchen

  • Rated 2 out of 5 stars

    Broken water tank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water tank came broken, potentially through transit.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello TravisA. We’re so sorry to hear that your water tank arrived damaged. It sounds like this may have happened during transit, and we completely understand how frustrating that can be. Please reach out to our customer support team at 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET; so we can arrange a replacement or find the best solution for you. Thank you for letting us know. We appreciate your patience and will work to resolve this quickly. Warm Regards, Ninja Kitchen.

  • Rated 1 out of 5 stars

    Worst k cup brewer ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that this has been the worst k cup coffee maker I’ve ever had. It made it to about a year old and then started not putting anything but a few grinds and drops of water in the cup and steam pouring out of it. I couldn’t depend on it to make a cup of coffee before work in the morning. I called and they sent me a new one but it occasionally does the same thing. I’ve tried cleaning it but it will still do this weekly. I don’t think I will ever buy a ninja or shark product again.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for sharing your thoughts!

      We regret to hear about the issues you’ve had with your Ninja Coffee Maker. We will ensure your feedback reaches the right teams to help us improve our products and services. If you want to explore what we can do for you, please call us at 1-800-365-0135. We’re here to support you!

      Kind regards,
      Ninja Kitchen

  • Rated 4 out of 5 stars

    Frother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue is the frother can be a bit messy. It just drips. Better to disassemble and rinse after each use. Other than that. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja coffee maker

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product I use it daily! My wife loves it aswell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing is better than ninja products It’s the most affordable and most functioning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja Coffee Maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with my new Ninja Coffee Maker!!! My only complain is that this model doesn’t come with the glass pot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker. Water comes out hot in no time. Recommended. Great quality as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product!!! Highly recommended! Please buy it! Well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE this coffee maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this coffee maker. K cups or grounds. Does it all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ninja- Specialty coffee system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a good cup of coffee. Haven't tried to steam milk or a pod as yet but will soon. Like the carafe it pours fast and cleans up nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this dualpro system to replace my old ninja coffee maker and im glad i upgraded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it but I'm loving the different things I can do with it. Looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee maker, what i love most is that you can leave on timer set up to make the coffee on its on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffe machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and convenient to use. Never really use the milk frother but nice feature.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommended - failing in under 90 days:

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brews coffee quickly (kcup a bit weak unless rich setting is used), makes hot water (no complaints there). Frother no longer functions at all after less than a dozen uses.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Vuko,

      Thank you for taking the time to leave this review.

      We're so sorry to hear that you aren't happy with your Ninja coffee maker since its frother no longer works. While we will absolutely share your feedback with the relevant teams for consideration on future products. We would like to make sure your brewer performs as it should. Please don't hesitate to reach out to our team by phone at 1-800-365-0135, so we can take a look further.

      Kind regards,
      Ninja Kitchen