Customer Ratings & Reviews
- Model:
- CFP305
- |
- SKU:
- 6471084
Customer reviews
Rating 4.6 out of 5 stars with 2001 reviews
(2,001 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the DualBrew PRO coffee maker, particularly its ease of use and overall performance. Many appreciate the quality of coffee it produces, as well as the useful frother and appealing design. However, some customers have expressed a desire for temperature controls and a permanent filter.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent!! This machine makes a good iced coffee and excellent late
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great coffee maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great whether you want a single cup or a ehole pot of coffee
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Amazing product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product - creates tasty coffee in such a convenient way!
I would recommend this to a friend Rated 1 out of 5 stars
Ninja coffee maker dual brew pro
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will be very honest For the price I paid this was one of the worse purchases I ever made, I am a coffee lover and drinker. More than 10 cups a Day Paid $199 to replace a working Ninja espresso/coffee maker But like the fact that I could also get hot water for tee Well, don't buy it Coffee doesn't come out hot and don't even think that the boiling water button will give you boiling water I do not consider that temperature hot, just a bit more than warm I set it up after the return time frame so couldn't return it. So please don't buy it, not for that price a 20 years old coffee maker will be better than this and for $15 dollars
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best coffee maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice machine thank you ninja coffee maker i will buy again
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Solid coffee machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best coffee machine I ever used. The froth machine is excellent
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great system!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect addition - especially for the tea drinkers in family.
I would recommend this to a friend Rated 1 out of 5 stars
Ninja my-a_s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 11-28-2024. Went out of the country and came back 1/5-2025, finally getting a chance to use it. Within @ WEEKS it is telling me to clean it. Tried to clean it and all it does is make an awful clicking noise. Doesn't use the NINJA approved descaling solution. Just clicks and tells me too re-clean again. BESTBUY tells me I have to send it to the manufacturer. OF COURSE THEY DO. What a joke of a company.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience with our product did not meet your expectations. We greatly value our customer's opinions as they help us continuously improve and develop products that truly meet the needs of those who trust us. In the meantime, if you need additional assistance or would like to discuss your situation further, please don't hesitate to contact our customer service team at 1-800-365-0135. We will be happy to help. Once again, we appreciate your feedback and look forward to providing you with a more satisfying experience in the future. Kind regards, Ninja Kitchen.
Rated 1 out of 5 stars
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. Coffee grinds in almost every cup..
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for your feedback. This isn’t our usual standard, and we understand how frustrating it must be to find coffee grinds in almost every cup that’s not the experience we want for our customers. Please contact our customer service team at 1-800-365-0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, and we’ll do everything we can to make this right. Your experience matters to us, and we truly appreciate your loyalty and the time you took to share this with us.
Kind Regards,
Ninja Kitchen
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Pretty decent coffee machine so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to work just fine. I haven't had a chance to try all the features
I would recommend this to a friend - Pros mentioned:Design
Rated 2 out of 5 stars
Some like it hot! This one brews "warm" at best.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Design was great with lots of options for hot water and frothing. Liked the ability to change water reservoir to side and back. No problem finding a reusable filter. However, I think Ninja should include one. I never experienced coffee ground overflow, as mentioned by some reviewers. I liked options to insert Pod attachment for single brew on same platform as full pot. And thermal caraf saved energy by not needing a warmer remaining on. I am very dissappinted in the brewed coffee temperature. Both the caraf and Pods brewed warm but not hot coffee. Immediately brewed drink temperature was not as hot as I'd like. So, the caraf did cool quickly, as the brewed coffee was not that hot to begin with. I am returning this coffee maker, as I prefer my coffee quite hot. I would not recommend this Ninja coffee maker if you desire hot coffee.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Ninja cold coffee maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has nice features, but coffee is never hot. At best the coffee is warm, and wait 20 minutes, and the coffee in the carafe is cold. The thermal carafe doesn’t work, the pot needs to be on something hot. Be ready to put your fresh brewed coffee in the microwave.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your coffee maker. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135. Kind regards, Ninja Kitchen
Rated 1 out of 5 stars
Messy, would not recomend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was debating between this ninja and a keurig coffee machine. The Keurig sold out so I went fort his one which was my second choice. This is Very messy though, it will splash coffee (small drops) every where that will eventually cause a mess and I had coffee residue with every cup I made. Also not matter what setting I tried, the coffee would never come out strong. I returned it and got a keurig
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Carolina,
Thank you for sharing your experience with the Ninja DualBrew Pro Specialty Coffee System. We’re sorry to hear that it didn’t meet your expectations and that you encountered messiness and difficulty brewing strong coffee. We understand how disappointing this must have been, especially after it wasn’t your first choice.
Your feedback about the splashing and coffee strength is invaluable, and we’ll make sure to share it with our product development team to help improve future designs. While we’re sorry the machine didn’t work out for you, we appreciate you giving Ninja a try.
If you ever have questions about other Ninja products or need assistance, please feel free to reach out to us at 1-800-365-0135. We’d be happy to help you find something that better suits your needs.
Kind regards,
Ninja Kitchen
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Coffee
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful for anyone who loves coffee and fast brewing
I would recommend this to a friend Rated 5 out of 5 stars
Versatile and great size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second Ninja. We wanted a larger thermal carafe. The water reservoir is removable and can be placed on the side in the back. I like the different brew styles and options for brewing different amounts. Also like the water feature that produces hot or boiling water. The carafe pours easily and keeps the coffee hot.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
does it all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it , glad i bought it , especially from best buy
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
5☆
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice coffee just like Starbucks. Definitely recommend
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great coffee maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the idea that I can make tea too, and my oatmeal
I would recommend this to a friend Rated 5 out of 5 stars
This is how coffee makers SHOULD be made.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. Caraf keeps coffee at palatable temperature up to 4 hours after brewing. The quality of the build is astounding, with parts fit being unbelievably good. Brews fast, and keeps the coffee hot while using power for 4 minutes rather than 4 hours. Extremely flexible too with k cups and filters being supported.
I would recommend this to a friendRated 5 out of 5 stars
Great combo coffeemaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a Hamilton Beach coffeemaker that also had the option for a carafe or pods, and I must say that the Ninja is leaps and bounds ahead of the old HB unit. And no matter which way you make your coffee, this one does a great job of really bringing out the flavor of the coffee. Overall very happy with this purchase.
I would recommend this to a friend