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Customer Ratings & Reviews

$259.99

Customer reviews

Rating 4.6 out of 5 stars with 2001 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the DualBrew PRO coffee maker, particularly its ease of use and overall performance. Many appreciate the quality of coffee it produces, as well as the useful frother and appealing design. However, some customers have expressed a desire for temperature controls and a permanent filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,001 reviews
  • Rated 1 out of 5 stars

    Stopped working before two years. Not worth it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee maker went out less than two years. No warranty or support so out of a $200+ coffee maker. Very disappointed that such an expensive machine couldn't even last two years.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No like

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like it, it wasn't what I expected for the price of the coffee maker

    No, I would not recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Don't buy if you like HOT coffee

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee is not hot enough for my liking. Also it doesn't have a hot plate.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Not hot enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited to try it out, but unfortunately any drink that I get is cold even when I get boil water.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love that taste and the fact i can make different types of coffee from the comfort of my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a great coffee maker!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing. My boyfriend loves hot coffee and i love cold! Its the best of both worlds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very customizable, love the way you can customize your brew based on what you are having.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Over rated and over priced

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water does not get hot enough for tea. Over rated

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coffee pot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt realize that it didnt have a warming feature. Large capacity coffee pot at 55 ozs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value.....great price....great quality.....great for different coffee options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee maker. Easy to use, and quick.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been our best coffee maker yet!!! Fits all our cups for home or on the go!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the functionality and quickness of brewing. The slight draw back no drip tray

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Over kill on plastic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wayyy to much plastic not worth the price No way everything is plastic ! Dont you know plastics give off carcinogens and csuse CANCER ! And they know it heats the plastics Drains in a cup.. nice cup of cancer.. seriously I though Ninja made better products! Bad on you ninja corp . More concerned about your bottom line raher our health

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ninja coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very very complicated to make a pot of coffee, i still don't know how to make a pot of coffee without a lot of time and frustration

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product and how easy it is to make so many different styles of coffee

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for about three uses. The pod feature was great but burns the coffee if you want to make a whole pot.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you’re having trouble with your DualBrew PRO 12-Cup Specialty Coffee System. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
      Kind regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    Really good for all your needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice coffee machine. You can use k-cup or ground coffee and frother.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t care for it I’d like to return it it’s cheaply made and side pc makes a mess and always falls off

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Wanda,
      Thank you for taking the time to leave this review.
      We're so sorry to hear that you’re having trouble with your Ninja coffee maker, and we would like to take a look into this. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to assist you with your product.
      Kind regards,
      Ninja Kitchen

  • Rated 1 out of 5 stars

    Fancy but not functional.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been a fan of the ninja coffee makers for years, hated this one. Returned it for another model within a week. Thought I could live without the warming plate since it said with thermal pot coffee would stay warm for 4 hours, not so. After 2 hours it was cold. If you are a fan of the warming plate this one won't work for you.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    disappointed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not what I expected. The coffee brews are very bitter and I was disappointed with this product

    No, I would not recommend this to a friend