Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 1807 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the Foodi Convection Toaster Oven's ease of use, air frying capabilities, size, space-saving design, and flip functionality. Many appreciate the sear plate option. However, customers are negative about the difficulty of cleaning and some report excessive fan noise. A few also mention the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 1,807 reviews
  • Rated 2 out of 5 stars

    Very disappointed

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works just okay, it's definitely better as an oven than a fryer. Also, it started making a very loud buzzing sound every time I use it. I'm getting rid of it and buying another brand.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Melissa,

      Thank you for taking the time to leave a review.

      We're deeply sorry to learn about the inconveniences that you've encountered with your Ninja Oven, resulting in your decision to dispose of it. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you'll give our products another try in the future.

      Kind regards,
      Ninja Kitchen

  • Rated 3 out of 5 stars

    Black Friday version so less features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice oven but be aware that it has a few less programmed settings than other similar ones in the market.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works great until it does not

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great until it does not. This was replaced once through Ninja in the first 6 months due to the fan bearing going out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not my thing but very efficient.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it thinking i would use it more but I guess I just like cooking more. besides that my air fried foods didn't come out crispy but I'm probably not doing something right.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fun to use, but difficult to keep clean

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned this model for nearly a year now, and the way it's made makes it difficult to clean the oils and grease on the inside

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasts for about a year

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this toaster oven first time on Feb 22, 2022, by Oct 2022 it was making a very loud noise. I returned and picked up another one thinking it was a one off issue, but my second one has the same issue. After year of use again it's making a very loud noise and fan has completely stopped working. Don't buy this toaster oven if you're planning to use it more than a year.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your Ninja - Foodi Convection Toaster Oven. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
      Kind regards,
      Ninja Kitchen

  • Rated 1 out of 5 stars

    HELP

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my Ninja - Foodi Convection Toaster Oven with 11-in-1 in July 2022, also bought 2 years warranty (until July 2024) We used it once in a while, cleaned every time. Guess what, is August 2024 (2 years 1 month) and it just doesn’t work anymore…

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're sorry to hear that you’re having trouble with your oven. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
      Kind regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    A must have appliance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! It's really easy to use and the different cooking modes are helpful to do whatever you want in just a couple of minutes. Once you get this appliance in your kitchen, you won't use the oven anymore!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great toaster oven and BB had the best price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works very well. This unit is special to Best Buy and does not have the REWARM and DEHYDRATE modes, which I did not need. So, the price I got this at was the best I could find for the dual-heat model

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New Air Fryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my old air fryer , the end product is not as nicely done . A bit disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 10 months!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed using it until it shorted out! What a disappointment. At first the inside light started to flicker, then the fan wouldn't run, then the power started fluctuating and that was it. Dont buy it, what a piece of junk!! Hey Ninja, I want my money back!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Big honkin’ thing

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pretty cool and it does a lot but it does take the counter space until you flip it up!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken after 6 weeks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only 6 weeks, the lights began flashing and the air fan is not moving. I’m very upset. I loved this thing when it worked. I expected more from this brand. Ninja was my “go to” company for years. This item is too expensive to break so quickly. Will not be buying from them again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A must have Toaster Oven

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a definite upgrade to my prior toaster oven. Love all the functionality. Everything I've used in this has come out great and not burned. It's easy to clean and easy to store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top drawer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible. The width provides enough space to cook enough for the entire family. The different cooking options make life easy. One unit with so much variety. Incredible

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke at 15 months

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke at month 15, 3 months after warranty. They have these warranties down to a science. My previous toaster oven was a breville and lasted for over 10 years. My family outgrew so we upsized to the ninja but didn’t expect it to be this unreliable given the reviews. Lesson learned. If you expect it to last, don’t buy a Ninja

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So much packed into a small price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for a few weeks now and can’t imagine not liking this for years to come, there is so much you can do with this oven. Well worth the money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned to store - too big and too complicated for what we were looking for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ninja airfryer/toaster oven

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appeared to be a nice appliance until the 18th day when it caught on fire while fixing toast. Per Best Buy policy, they do not accept returns after 15 days from purchase date. A dangerous event and waste of money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ninja is great! It preheats in 1 minute and cooks very well. I am very pleased with it and use it all the time versus my oven.

    I would recommend this to a friend