Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
Exceeded Expectations!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Insignia 18 Cu Ft refrigerator has surpassed all of my expectations!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your recent purchase of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification from Best Buy. We are thrilled to hear that the refrigerator has surpassed all of your expectations. Your satisfaction is our top priority, and we greatly appreciate your positive feedback.
If you have any further questions or need assistance, please do not hesitate to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Almost Perfect Purchy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about the sale was almost perfect. The item was missing some hardware to reverse the door. I was able to go back to the outlet store and find exactly what I needed.
I would recommend this to a friendRefrigerator Removal & Install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just had it installed so can’t rate it a 5 yet. But the delivery/installation guys were great, friendly, let me know when they were getting close, explained what they were going to do. I’d give them a 10!!
I would recommend this to a friendNice Fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a beautiful fridge! The geek squad were great! Answered all of my questions and the install went super fast! 10/10 would recommend this fridge and Best Buy!
I would recommend this to a friendFridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first refrigerator I have purchased. I have enjoyed using the product. I have had one issue, was that one of the side shelves broke out of the blue.
I would recommend this to a friendGood
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase, it met the needs I found and I recommend it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback! It's great to hear that your purchase met your needs and that you would recommend it. If you have any other questions or need further assistance, feel free to ask. Keith | Insignia Support
Refridgerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After I got the second one everything's good the first one was defective but y'all did a good job
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RhondaS! Thank you for sharing your feedback on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification. We’re sorry to hear that your first unit was defective, but we’re glad to know that the replacement is working well for you.
We appreciate your patience and understanding throughout the process. Your satisfaction is our top priority, and we’re delighted that our team could resolve the issue to your satisfaction.
If you have any further questions or need assistance, please don’t hesitate to reach out. |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-withenergy-star-certification-white/6472691.p?skuId=6472691
Excellent!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this very much, works and looks great! Energy Star certification is important.
I would recommend this to a friendGreat value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked the great value of this refrigerator. Con was I had to pay $30 for switching handle to other side. Also got a dent by delivery man. But product was great
I would recommend this to a friendVery durable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the same refrigerator for all of my rental properties as it is very durable and stands up well. I highly recommend.
I would recommend this to a friendGood For a small Family
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for an apartment & a small family one of the door Trays broke & waiting for the replacement still to come they are backordered which is odd as it was Brand New
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought it on sale it’s great the second one the first was for my mom
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review! We’re thrilled to hear that you found a great deal on the product and that you’re so satisfied with it that you bought a second one. It’s wonderful to know that the first one was a hit with your mom as well. Your satisfaction is very important to us. If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy your purchase! Keith | Insignia Support
Great deal
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing for the price works perfect, easy to clean
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful feedback! We're thrilled to hear that you find our product amazing for the price and that it works perfectly for you. It's also great to know that you find it easy to clean. We appreciate you sharing your positive experience!
- Carl | Insignia Products
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took 3 delivery’s to get a refrigerator that wasn’t damaged. We were inconvenienced three times emptying a fridge to find out we got another damaged refrigerator!!
No, I would not recommend this to a friendGreat Buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the size. Does the job & very efficient with electric
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're delighted to hear that the fridge is a great fit for your space and is efficient with electricity. It's always our goal to provide products that meet your needs while being energy-conscious. Enjoy your new fridge!
- Carl | Insignia Products
A flawless installation, by a great crew
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great service, was an easy installation, I even help them take apart the old fridge the day before. the guys were great and patient, very happy how things went.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is easy to use. You are able to find your food in the freezer or refrigerator with no effort. I am very satisfied with this item.
I would recommend this to a friendGreat service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item for a rental property. I typically choose Best Buy as I feel that I get good quality for the price and service.
I would recommend this to a friendAwesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time Works very well Storage room is excellent Fits perfect
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Verycool, for your positive feedback on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. We're thrilled to hear that it arrived on time, works well, and fits perfectly with excellent storage space. Your satisfaction is important to us! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
APEX
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great purchase. I wish I made it sooner I’m also thankful for the service. From top and throughout Best Buy has been the ultimate.
I would recommend this to a friend