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Customer Ratings & Reviews

$499.99
Save $300
Comp. Value: $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2812 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,812 reviews
  • Rated 5 out of 5 stars

    Greatest Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my fridge, it cools and freezes very well, wonderful buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Looking Fridge!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Refrigerator looks good and functions properly. Happy with purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this fridge is average it can be a bit noisy but so far it does its thing for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit.it’s more than I expected and so glad I chose Best Buy for the purchase using my Best Buy card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator love it. Would definitely buy again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its eh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright. Haven't had it long and its already showing freezer burn.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re sorry to hear that you’re already noticing signs of freezer burn. We understand how important it is for our products to perform reliably, and we appreciate you bringing this to our attention. Your experience helps us continue to improve, and we value your support. – Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge serves its purpose. It was the third one and third ones a charm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy... Simply the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service I'm really satisfied with my purchase, Best buy the best store to buy appliances l.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , fast cooling and freezing and i like the inside packaging quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From start to finish perfect!! That’s all I got.. No complaints no coupons…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for rental property and more.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is an excellent buy for rental property that I own. One of the drawers broke , but I will be contacting customer service for this problem.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    CRAP SERVICE AND BAD PRODUCTS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We picked it up and unwrapped it to discover it was broke and Best Buy refused to help fix it!!! We never will purchase a appliance from them AGAIN!!!! LOVE THE WAY THEY HELP A MILITARY FAMILY Told us to lord it and drive it back after we left the state. No one could just replace the few broken parts after being on hold 2 1/2 hours. RIDICULOUS!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JanetFisher,Thank you for taking the time to leave a review of our Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.

      Mariepel C.| Insignia Products
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Nice but short life

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean looking and efficient. Been a good fridge until it started making noises at 6 months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator inside and out!!! The delivery was fast and the set up was easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator! Gets cold really really fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely efficient and love the color. I've always had good luck with Best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great bang for buck fridge. I would buy this fridge again and the delivery was easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look and feel. Have only owned for a short time so no comment on the longevity, but I have other Insignia products that haven't given me any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good working very fine stores way a good amount of food

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable and durable great value for the money

    I would recommend this to a friend