Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
Good Value Basic Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good value for a basic fridge, particularly when on sale. It is well lit with LED lights and the shelves can be adjusted to suit individual preferences. It does emit some weird noises, but I read that it is normal for modern, high efficiency refrigerators.
I would recommend this to a friend- Pros mentioned:Noise level, Size
Happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just right size inside and out works great and runs quite
I would recommend this to a friend Insignia refrigerator.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s just the right size for my kitchen. Works great. And my cat can’t open the door. It was reasonably priced.
I would recommend this to a friendWould recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good refrigerator it has lots of room top and bottom. What I love the most is the freezer has a light inside of it and both top and bottom beeps after 2 minutes if the doors are open or even left open it does come with a ice machine and ice tray but I didn’t hook my ice maker up the tray does just fine for me it is nice and tall
I would recommend this to a friend- Pros mentioned:Size
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this fridge to replace the one in our basement which was of a similar style, just much older. This fridge is simple, nice, and spacious with all your basic features like a door alarm if it’s open too long.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, EddieM! We're pleased to hear that your new Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is a great replacement for your older model and that you appreciate its simplicity, spaciousness, and useful features like the door alarm. Enjoy your new refrigerator! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-white/6472691.p?skuId=6472691
- Cons mentioned:Door
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The design of the freezer door is not good. Shutting it is not clunky with the dome light switch gets in the way.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback, LindaM! We appreciate your insights on the Insignia Top-Freezer Refrigerator and are glad to hear your thoughts on its design. Feedback like yours helps highlight how the product fits into everyday use, and your experience is valuable in shaping continued improvements. Jeth | Insignia Support.
- Pros mentioned:Price, Size
Great fridge perfect size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works better then my GE cafe that cost $2200 perfect size great price
I would recommend this to a friend - Pros mentioned:Overall performance, Size
More than we bargained for.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfectly sized and work like a dream! No dings or scratches for us!
I would recommend this to a friend - Cons mentioned:Door
Happy with it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt delivery (2 days). Installation was efficient including making sure it was perfectly level. The box fits snugly to the back wall. It took a few hours to get down to operating temperature. The only annoyance has been that the refrigerator door sometimes requires considerable effort to open. I was hesitant to buy a house-brand appliance (my first choice was not available for a couple of months)...but I'm happy this this one--it just sits there quietly doing its job.
I would recommend this to a friend Great refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what i needed it for. It is a second refrigerator for the basement for extra soda, beer, ice cream, etc.
I would recommend this to a friend- Pros mentioned:Overall performance
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, it works very well.. No problems and looks good
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, Salvador! Great to hear it’s running smoothly and looking sharp in your space—appreciate the feedback!
— Shiela | Insignia Support
- Pros mentioned:Overall performance
Amazing fridge
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product purchased two of them they are great
I would recommend this to a friend Insignia refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, makes a little noise but hey after buying a refrigerator from different company that lasted 2 wks before stopped working then being out $300 worth of groceries I will take the little bit of noise.
I would recommend this to a friend- Pros mentioned:Overall performance
Happy with my purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! I love my fridge. So far, the fridge has worked well. Thank you
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your kind review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're so happy to hear you're loving your new fridge and that it's been working well for you so far.
We truly appreciate you taking the time to share your experience, and we hope it continues to serve you reliably for years to come! Ivy | Insignia Support
- Pros mentioned:Size, Space
July fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like this model for our rental house. Great size, nice look, spacious enough.
I would recommend this to a friend - Pros mentioned:Price
Better than big name brands!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge!! I am surprised with the name brand. Don’t sleep on insignia. It’s a Best Buy brand and it so much better than the name brand I had prior. Love the freezer is frost free and does not create freezer burn. Keep everything cold in the bottom. Great fridge for the price..
I would recommend this to a friend - Pros mentioned:Overall performance
Beautiful item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product,very useful and easy to use the for the family.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Hassankhan,
Thank you for the kind words! We’re happy to hear the refrigerator is serving your family well. It’s designed for everyday convenience and efficiency, and we’re glad it’s making a difference in your home. Patricia | Insignia Support
- Pros mentioned:Overall performance
Mr Gee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just Received this item. Thus far everything looks good. Appearance and Performance are good. Would recommend.
I would recommend this to a friend Good looking refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our Insignia fridge looks nice in SS. Its functioned right off the bat. Interior design is spacious. Leveling screws worked fine. Temp adjustment provides specific temperature vs just guesswork which is good.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your detailed feedback! We’re delighted to hear that you’re pleased with the look and functionality of your Insignia fridge. It’s great to know that the spacious interior, effective leveling screws, and precise temperature adjustment have met your needs. Your satisfaction is important to us, and we appreciate you sharing your positive experience. If you have any further comments or need assistance, please don’t hesitate to reach out. Enjoy your fridge! - Carl | Insignia Products
- Pros mentioned:Size
insigna refrigator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice looking and very spacious fits nice in small areas
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Refrigerator Thanks, niki! Spacious and sleek is a winning combo, especially when it fits just right. We're glad the Insignia fridge is making a big impact without taking up big space. Enjoy the cool convenience! |Angelica| Insignia Products|