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Customer Ratings & Reviews

$499.99
Save $300
Comp. Value: $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2812 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,812 reviews
  • Rated 5 out of 5 stars

    Insignia Refrigerator Purchase and Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service; accommodating all requests. Prompt delivery and pickup of old refrigerator. Very respectable delivery team. I recommend Best Buy for your appliance needs.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your glowing 5-star review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification! We’re thrilled to hear that you had such a positive experience with our service. Your kind words about our accommodating team and prompt delivery are greatly appreciated. We’re especially glad that our delivery team made a respectable impression. It’s wonderful to know that you’re satisfied with your new refrigerator and that you recommend Best Buy for appliance needs. Your feedback not only motivates us but also helps other customers make informed decisions. Enjoy your new fridge and thank you for choosing Best Buy!
      -Paul | Insignia Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great size for second refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my laundry room as extra refrigerator. Not too big.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been an awesome fridge for the price ever since I purchased! No issues!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi RobertK, thank you for your review! It's fantastic to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator has been awesome and issue-free for you. If you have any other feedback or questions, feel free to share!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    We love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge for the price. The inside is much more spacious than I imagined. Plenty of room for our 3 person household to keep our food and drinks. The crisper drawers are spacious and the clear drawers make it easy to see everything inside.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    If you are looking to purchase one you need to che

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome refrigerator i love is an awesome deal for the price nd anyonee looking to purchase 1 you need to check it out highly recommend this

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your awesome feedback! We're thrilled to hear that you love the refrigerator and find it to be such a great deal for the price. Your recommendation means a lot, and we’re glad it’s a perfect fit for you. If you have any more thoughts or questions, feel free to share!

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Affordable purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with product. Very happy with the style, size, design and price!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Lots of room, very dependable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic garage fridge. Sleek, dependable with plenty of room. We prepped and stored an entire Thanksgiving dinner for 12 in it for 2 years running!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! It’s great to hear that it has served you well as a garage fridge, especially for storing an entire Thanksgiving dinner for 12. That’s quite an accomplishment!

      We appreciate your feedback and are glad to know you find it sleek and dependable. If you have any questions or need assistance in the future, feel free to reach out! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hate to review something that we have not used.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a very good purchase. Good price so only concern was, "will it hold up and work". It has worked excellent to this date. The delivery crew were very responsive to my needs, on time and helped moving old refrigerator out side. For most part we are happy with this transaction. Robert Brown

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and simple as I wanted, no fancy unnecessary features.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is perfect for my family. Everything fits well and is not bulky.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with us. We are delighted to hear that the fridge is perfect for your family. It's wonderful to know that everything fits well and that it is not bulky. We appreciate your support and look forward to serving you again.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a garage fridge for beverages and extra frozen items and love it. Plug and go, got SO cold so fast. Great price point. Use as second fridge but very spacious to use as main fridge for most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works great. The touch settings for the coldness is awesome. And if you leave your refrigerator open by mistake it beeps to let you know. GREAT PRODUCT

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the fridge has been working great with no problems.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! That’s great to hear. A fridge that works smoothly without issues is exactly what you want. Sounds like it’s been a solid addition to your space. Hope it continues performing well for you. | Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fridge for our kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was larger than we expected. It did have a blemish on the front of it, but Best Buy took care of this issue without hesitation. We are satisfied with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good。Tell others what you think - and you could win a $400 gift card! One winner every month. The more reviews you write, the better your odds.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new refrigerator, would definitely recommend !!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Enjoy buying my appliances from best buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy took care of me on this refrigerator. Great brand great service.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great addition to our updated kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator looks great. We recently updated our kitchen and it fits perfect in our updated look. The storage I. The refrigerator is perfect for my family of 4. Delivery options were perfect for our busy schedule. I would highly recommend this item

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceptional performance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best that exists i have one already I’m buying another for my other house !! 10of 10

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's fantastic! We're absolutely thrilled to hear you're so happy with our product that you're buying another one for your second home. A 10 out of 10 rating is high praise, and we truly appreciate your loyalty and enthusiasm. Enjoy your product in both of your homes! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice refrigerator. Works great. And the pricing is really good.

    I would recommend this to a friend