Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

  • Front. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • The text on the image reads: "Meets strict energy efficiency specifications which helps save energy and money."
  • Alt View 2. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • Alt View 13. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • The image features a large refrigerator with a capacity of 18 cu. ft. It has a fixed glass shelf and two adjustable glass shelves for storing food items. The refrigerator also has two humidity-controlled crisper drawers to keep fruits and vegetables fresh. Additionally, there are two door trays for easy access to frequently used items. The refrigerator also has a dairy compartment for keeping dairy products organized. The refrigerator has a recessed handle for easy access and a freezer with a removable shelf and two door trays for added convenience. The freezer is also designed with frost-free technology to maintain optimal performance.
  • Versatile Placement Reversible doors provide flexible placement options 2 adjustable feet.
  • The text on the image reads: "Alarm Off - Ser Power On Fridge Refrigerator. Interior Light. Easily adjust the temperature with a touch of a button. Alarm notification for open door."
  • Accessorize your fridge with an optional ice maker. Accessory sold separately.
  • Complete the setup with the TM Ice Maker Kit Insignia NS-ICEF2W2 / 6465053 ST SAm - I. Works with model / SKU numbers: NS-RTM20SS3 /6507733 / 6507733, NS-RTM18WH2 / 6472691, NS-RTM18SS2 / 6472692, NS-RTM18WHD2 / 6472693, NS-RTM14SS5 / 6562450, NS-RTM14WH5 / 6595153, NS-RBM18SS0 / 6467055. Best Buy.
  • Left. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • Alt View 16. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • Alt View 11. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds
  • Insignia - A Best Buy Brand video 0 minutes 22 seconds
  • 18 Cu. Ft. Top-Freezer Refrigerator with enERGY STAR Certification Features Video video 2 minutes 36 seconds

Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel

Model:
NS-RTM18SS2
SKU:
6472692
Highly rated by customers for:
$499.99
Save $300
Comp. Value: $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2812 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,812 reviews
  • Pros mentioned:
    Size

    Great Buy!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on a convenient and sizable refrigerator. I am pleased with the purchase and price point of this appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Insignia

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I do like our choice with regard to size, yearly energy consumption, look, & lights in both the freezer & refrigerator compartments. We are slightly bothered by the “racing car noise “, not loud, when the unit kicks in. Also it should have one more rack on the fridge door.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    I bought a garage fridge

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a simple garage fridge this worked out great!

    This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's fantastic! We're happy to hear our fridge is working out perfectly for your garage needs. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Looks good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly in my kitchen. I have to get used to not having door handles. No place to put my kitchen towel

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Fridg

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge it works very good and the freezer is excellent it gets super cold and i think everyone will love it!!!! Plus its a great size!!

    I would recommend this to a friend

  • Great Versatile Refrigerator

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, easy to use, portable, and great for college dorms.

    I would recommend this to a friend

  • Greatness

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase it for my Mother and she was excited about the choice and how she didn’t have to lift a finger because of the excellent customer service.

    I would recommend this to a friend

  • Insignia Stainless Top Freezer Fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Freezer holds a ton & fridge does as well. What an upgrade from the old one we had. This fridge performs as well as major brands that I have paid a lot more for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    INSIGNIA stainless steel fridge

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced a bit high but, great quality only down fall it makes annoying loud noises sometimes

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification in Stainless Steel. We're glad to hear that you appreciate the quality, even though you find the price a bit high. We apologize for the annoying loud noises you're experiencing. To address this, we recommend a few troubleshooting steps: first, level the refrigerator using the leveling feet; second, move the refrigerator out from the wall; and third, ensure that all refrigerator accessories are placed properly. We hope these steps help resolve the issue. If you have any further concerns, please don't hesitate to reach out at 1-877-467-4289.

      Rolf | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692 BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Noice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge at a great price, install went great, nice upgrade from our previous fridge that kicked the bucket

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Not disappointed.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Looks great. Easy to install and use. Comes with ice maker connections. Lights in both the freezer and fridge. Has an alarm if the doors are left ajar too long. Very spacious for it's smaller size.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent service and product. Great quality definitly recommendable

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your kind words, RodrigoG! We're thrilled to hear that you're satisfied with both the service and the quality of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. Your recommendation means a lot to us. If you have any further feedback or need assistance, please don't hesitate to reach out. Enjoy your refrigerator! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Nice Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice refrigerator for the price that we paid for it.

    I would recommend this to a friend

  • Fridge

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works super, the capacity is huge I really recommend the brand

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're delighted to hear that you're impressed with its performance and capacity. Your recommendation means a lot to us. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your refrigerator, JesusC! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Garage refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was a great buy! It keeps food cold and it’s saves me money on my utility bill thanks to the Enery Star feature!!

    I would recommend this to a friend

  • Fridge is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product i recommend it to anyone. We love it!

    This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Insignia refrigerator 18cu ft

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product!!! we use it in food trailer and it has the perfect size

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're delighted to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is an excellent fit for your food trailer and meets your needs perfectly. If you have any other comments or need assistance, feel free to reach out. Enjoy your refrigerator! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Space

    Great second refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great second refrigerator, we have our in the garage. Very spacious, cost efficient, and doesn't take up a lot of space. Very happy with my purchase

    I would recommend this to a friend

  • Great bonus Fridge!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a bonus fridge for our laundry room. It’s great for overflow items and beverages. Freezer is a great size too. Keeps everything nice and cold as it should be and it’s a nice pretty stainless

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! I love fact that when you leave the door open to long it beeps. The freezer has a light and is very spacious.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. It's great to hear that you appreciate the door alarm feature, as well as the spaciousness and lighting of the freezer. Your feedback is valuable and helps others make informed decisions. If you have any further questions or need assistance, feel free to reach out! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

Page 57, Showing 1,121-1,140 of 2,812 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.