Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Excellent Value of money spent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A referigertaor will all basic features with excellent price. I am really happy that I purchased Insignia Brand referigerator.
I would recommend this to a friend - Pros mentioned:Size
Prefect fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for the size of kitchen we have. Does what its supposed to do.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're glad to hear that the Insignia refrigerator is a perfect fit for your kitchen! It's always great when a product does exactly what it's supposed to. Thank you for sharing your feedback! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Size
Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size plenty off room for all your needs and plenty of shelfs
I would recommend this to a friend - Pros mentioned:Size
Perfect refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The design and size are perfect for my kitchen. The room inside is amazingly nice. I love the fact that i can adjust the humidity levels in the drawers.
I would recommend this to a friend - Pros mentioned:Size
Great Frige
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frige is exactly as it was advertised. Perfect size for my use and has been working perfectly since we had it delivered and installed.
I would recommend this to a friend - Pros mentioned:Size
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is the perfect size for my small kitchen. Haven’t had it long but so far it’s working great..
I would recommend this to a friend Insignia 18 cu ft Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit fit the specs we were looking for including Energy Star. Unfortunately after a few months it randomly started making noises as if you were slowly letting air out of a balloon and kept increasing in frequency and duration and had to have it replaced. The replacement one which has been in place for about a month is so far so good!
I would recommend this to a friend- Pros mentioned:Size
Refigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious compartments, ir cools very good and perfect size for any non too spacious kitchen.
I would recommend this to a friend - Pros mentioned:Size
Refrig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reftig is perfect size for a secondary refrig. Keeps things cold,looks good and i quiet.
I would recommend this to a friend - Pros mentioned:Overall performance
Insignia 18 Cu.Ft Top Freezer Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Insignia refrigerator is working extremely well as opposed to some of the negative reviews i had read/heard. You can trust Best buy quality and installation
I would recommend this to a friend - Pros mentioned:Price
White insignia 30 inches refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very affordable and works very well very simple refrigerator with nice glass shelves.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi vsam65, thank you for the positive feedback! We're glad to hear that you find our refrigerator affordable, efficient, and user-friendly. Our glass shelves are designed to be both functional and aesthetically pleasing. We appreciate your support and hope you continue to enjoy our product. If there’s anything we can do to improve our offering, please let us know! -Carlo, Insignia Support / https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-withenergy-star-certification-white/6472691.p?skuId=6472691
- Pros mentioned:Overall performance
BestBuy at my Rescue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everybody gets a lemon every now and again. Just seems more infrequent these days. Geek Squad delivery was on time, got into the house after they unboxed it. 5 STARS ON THE DELIVERY PART. Professional and very quick. After they left, I pulled off all the tape, and styrofoam and cardboard that was protecting the inside. Grabbed the manual and gave it a quick read. It said the frig needed to sit for a couple of hours after delivery for better cooling. ??? So I decided to wipe down the inside for a quick clean as suggested in the manual. Frig in appearance was almost perfect, there was a scuff or some kind of glue or scratch on the main door. I tried to clean that, but could not be removed. No big deal for me, this was a basement frig for backup and beverages. Wasn't concerned about appearance, color or size really. Just needed a working frig asap. (it was ordered the night before on the phone) Got her plugged in and threw two Ruuvi temp and humidity Bluetooth trackers along with a mechanical one. Then I set the temp to it's lowest possible temps and then wait for temps to drop. When the temps hit 40 degrees, I transferred my food in my main frig to this one. Temps in the main one was at 45 degrees, why I needed another frig and waiting to get that repaired. Now the new frig hit 45, same temp as the food. Took a while, but the temps started to drop. Problem right away, the temps never dropped any lower that 40 in the back. Up front of the frig by the door, it was 41. I wasn't sure what was going on. I check the temp settings, still on high. Freeze seemed cold but do not know the temps in it. Wasn't needed as of yet. I pulled the frig out from the wall more to give more breathing room to 5 -5 1/2", more than what the manual is asking for 4" space. Nothing above the frig, wire rack shelving on one side. So open air in all directions in a basement that sit around 61-62 degrees in the winter. Sadly, after giving the frig 5 days to work, I decided to call BB and return it. That was the last thing I wanted to do but needed to be done. I give BB customer service 5 plus stars. They made it so easy, all the while talking to a nationwide customer service. I had talked to at least 3 people in two days as I decided to order another brand frig from BB which had the best prices around, AGAIN I was shocked by that. So it was a no brainer buy from BB. Service was outstanding, even with not talking to the local store and figured that was going to be a nightmare. I'm just saying with the easy of order to delivery, then return and reorder couldn't have been any better. I'll be shopping there first before I look anywhere else.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Btb601,
Thank you for taking the time to review our Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
Please visit https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-stainless-steel/6472692.p?skuId=6472692
- Pros mentioned:Price
Nice refrigerator.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good Nice refrigerator.A real experience at a great valueI also got the 5 year warranty for 150, which was cheap.
I would recommend this to a friend - Pros mentioned:Price
Coops Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we were looking for at a price we could afford.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Hermon! Thank you for your feedback! We’re delighted to hear that the Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification met your needs and fit your budget. Enjoy your new refrigerator!
If you have any other comments or need further assistance, feel free to reach out. Happy chilling! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
- Pros mentioned:Size
Looks Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice on the inside. Also the freezer is very spacious. Overall great product.
I would recommend this to a friend - Pros mentioned:Space
Perfect for the Price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful fridge, gets cold super quick and more spacious than i thought! Easy delivery too
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your enthusiastic review! We’re glad to hear that you’re so happy with your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. Enjoy your excellent fridge! If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Insignia Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator works immaculately,Looks Fantastic and Very Easy Install..I love how Best Buy wrapped it up to be picked up…
I would recommend this to a friend- Pros mentioned:Overall performance
The kitchen is perfect addition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the quality and price it’s an excellent purchase. I’m so completely satisfied with my refrigerator.
I would recommend this to a friend - Pros mentioned:Size
Perfect Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my small kitchen. Small but spacious. Exactly what I needed
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your 5-star review, michisoto75. We're thrilled to hear that our Insignia™ refrigerator is perfect for your small kitchen and meets all your needs. We hope that you will consider us again in your future purchases. If you ever have any questions or need assistance, please don't hesitate to reach out. Enjoy your new fridge! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692