Customer Ratings & Reviews
- Model:
- BE-SBM114
- SKU:
- 6477974
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the "Rear/Bottom Soundbar Wall Mount" favorably for its ease of use, broad compatibility, and straightforward installation process. Users appreciate the product's quality, secure soundbar mounting, and the neat appearance it provides, along with its adjustability features. However, some customers have noted concerns regarding the fit of certain soundbars, while others have mentioned issues with the weight capacity. A few customers found the design more complex than necessary and noted that the mount is visible in some setups.
This summary was generated by AI based on customer reviews.
Impossible to set y by yourself
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a Sony Bar 8 and it’s impossible to mount to tve tv. Had to swtich to another type cause the bar would keep falling and not sticking to a fixed postion
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback regarding your experience with the Sony Bar 8. We're sorry to hear that you encountered difficulties while attempting to mount the soundbar to your TV. We understand how frustrating it can be when a product does not meet expectations, particularly when it comes to installation and stability. Your comments are valuable, as they help us identify areas for improvement. If you have any further suggestions or would like assistance, please feel free to reach out to us. We appreciate your understanding and hope you find a sound solution that works well for your setup. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-rear-bottom-soundbar-wall-mount-for-most-15-lb-soundbars-black/6477974.p?skuId=6477974
Hard to work with and adjust
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to work with. Flimsy and difficult to adjust. Had to return for a different model.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your honest feedback on the Best Buy essentials™ Rear/Bottom Soundbar Wall Mount. We're sorry to hear that you found it hard to work with and adjust, and that it didn't meet your expectations. We appreciate your input and will use it to improve our products. If you need any further assistance, please don't hesitate to reach out. Ivy | Best Buy essentials Support
Sound bar bracket install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bracket does not feel sturdy with the weight of the sound bar
No, I would not recommend this to a friendhorrible don't buy this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worse thing i wasted my money on. don't buy this!!! doesn't hold tight not stable at all
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .I'm sorry to hear about your experience with the Best Buy essentials™ Rear/Bottom Soundbar Wall Mount. Your feedback is important to us, and we apologize for any inconvenience this has caused. We strive to provide high-quality products, and it's disappointing to know this one didn't meet your expectations. Please reach out to our customer service team so we can assist you further and find a solution to this issue. Ivy | Best Buy essentials Support
Tried to buy-No Sales Person Available
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went to Bestbuy in Ft Myers, FL. Registered to be called in appliance department. One person working. I was next in line. 20 minutes later, I left and went to Home Depot. Same LG french door refrigerator. Three people working. Ten minutes later I had purchased the unit for delivery.
No, I would not recommend this to a friendToo short
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not long enough for my 400x600 hole pattern on an 85” QLED.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Sorry to make the trouble. The soundbar mount only applies to max VESA up to 400mm*400mm.
Received pack missing parts
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item because had installation scheduled. Unable to use the item because parts were missing from package and boxed showed evidence of being opened. Installation was delayed.
No, I would not recommend this to a friendFor most but not for Polk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate that the instructions have you put the soundbar on first- that way you find out how quickly it doesn’t work with your tv . Unfortunately there is not a proper screw size for my Polk Soundbar so I have to return
No, I would not recommend this to a friendSales people alway sell the wrong mounts
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time i buy a tv with best buy the sell me the wrong mounts or the wrong soundbar mounts
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi QuinnA, Thank you for taking the time to leave a review of our Best Buy essentials™ - Rear/Bottom Soundbar Wall Mount for Most 15 lb. Soundbars - Black. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.|Best Buy Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
It’s ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to get on tv with low mounts. Its okay for price but be prepared to get aggravated!
No, I would not recommend this to a friendhanger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sent it back to Best Buy. I upgraded to a better hanger for the sound bar.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - Rear/Bottom Soundbar Wall Mount for Most 15 lb. Soundbars - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Best Buy Essentials Support
Angela
https://www.bestbuy.com
Not for 85 inch Samsung TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with a 85 inch Samsung TV. Had to return and use a floating shelf
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi JackQ,
Thanks for taking the time and effort to leave a review with our Best Buy essentials™ - Rear/Bottom Soundbar Wall Mount for Most 15 lb. Soundbars - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Best Buy Products
Lisa
https://www.bestbuy.com
Wrong mount recommendation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended by sales associate but didn't work with my 85" Samsung TV
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi ChristineG,
Thank you for taking the time to review our Best Buy essentials™ - Rear/Bottom Soundbar Wall Mount for Most 15 lb. Soundbars - Black. I understand you found it uncomfortable to use since it did not work with your Samsung 85" TV and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.
Best Buy Essentials Products
Nikki
https://www.bestbuy.com
Total waste
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To small to work on my 85inch tv with full motion mount.
No, I would not recommend this to a friendAttachment for soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not working for my Lg soundbar. I need to replace it.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Sound bar mount
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for our tv and sound bar. Adjustable, easy to use
I would recommend this to a friend - Pros mentioned:Quality
Priced reasonable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for a reasonable cost. Great adjustablity
I would recommend this to a friend - Pros mentioned:Quality
great solution
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this sound bar mount. I have a bose soundbar and the sound quality improved greatly with this mount! My TV wall mount swivels and extends into the room (in my case - out over the mantel) with this sound bar mount the sound bar now moves with the TV. Win, win!
I would recommend this to a friend - Pros mentioned:Installation
Rear/Bottom Soundbar Wall Mount
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar wall mount was a snap. Installation was super smooth with the Geek Squad.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback, TrudyB! We're delighted to hear that the Best Buy essentials™ Rear/Bottom Soundbar Wall Mount was easy to install and that the Geek Squad made the process smooth for you. If you have any other comments or need further assistance, please don't hesitate to reach out. We appreciate your support! Ivy | Best Buy Essentials Support
- Pros mentioned:Soundbar mount
Sound bar mounting bracket
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with the sound bar mounting on our TV. It's helped make our viewing and listening experience what we'd hoped it would be!
I would recommend this to a friend