Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2893 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,893 reviews
  • Rated 5 out of 5 stars

    The best money can buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones for the money. I travel alot...great noise cancelling; I feel that in my own world at 35000ft.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarcaM, We are thrilled to hear that your Sony wireless headphones are the best headphones for you. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and sound for the middle rear headphones. So much improvement over previous models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well. They work well. They work well. They work well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for commenting, LindaP! We're extremely pleased to hear that it suits your expectations. Thanks for the perfect star review and for choosing Sony! - Romeo Sony_US

  • Rated 4 out of 5 stars

    headphone review

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were great, only down side was that it wasn’t as loud as i would’ve liked but i got mine stolen:/

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless noise cancelling headphone is as advertised. The fit is comfortable & secure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product but buy on sale

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good quality headphones, only complaint if your heads a little smaller they can slip off during a workout otherwise I’d give them a 9/10.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OlePeachy, Thank you for sharing your positive experience with your new Sony WHXB910N. We're very happy to hear that you love the overall quality of these headphones. We understand that finding the perfect fit can vary from person to person. We recommend trying to adjust the left and right slider and experimenting with the positioning to achieve a snug fit. Your feedback is valuable to us as we continuously strive to improve our products. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    The Bass Is Great!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my man and he loves them These headphones have such a wonderful sound, the bass is great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Worth the sale price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfortable and designed well. They fit my head perfectly. The noise cancelling isn't overbearing which I like.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 2ahcan, We are glad you now have a perfect wireless noise canceling headphones for your needs. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Do goo sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 does sound good, filler filler words, review needs characters what is this opposite twitter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it great quality and amazing bass quality. I was able to enjoy my music

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey, RachanaD! Fabulous! We are truly happy to learn about your satisfaction with the amazing bass sound quality of your WH-XB910N. Thank you so much for the love and for choosing the best brand, Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Grandsons Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones a gift for grandson..always have great deals and shipping is always on time

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on these headphones are excellent. The bass is really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on these are amazing and the feature are great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Angie, We're very grateful for this positive feedback! It's good to know these are perfect for your lifestyle and you are enjoying the high-quality sound and overall features of your WH-XB910N headphones. Thanks for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Too much bass

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so satisfactory! Bass was too deep and over powering the overall clarity of the music.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GPat, thanks for choosing and purchasing our product. we're sorry to hear that you have an issue with the bass of your Sony unit. You can adjust the Clear bass and equalizer using Headphone Connect app. Please check this link for more details:

      https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442829.html?search=bass

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the same pair and bought these as a gift. It’s a hit. Our family loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Excellent sound and noise cancellation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful sound - a bit bass heavy, but that is easily adjusted. These sound like premium cans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my purchase I loved them I will recommend them to my friends

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    christmas

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my daughter, she really likes them. Good sound, good price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KenW, We are thrilled to hear that your daughter really likes her new Sony noise canceling headphones. With her new WH-XB910N, she will get closer to her favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. She will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of her headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Work really well!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live for the noise cancellation on these headphones! Overall great sound quality!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphone. Great cups Connect easily to devices

    I would recommend this to a friend